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europe.beyerdynamic.com
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333 reviews in the last 12 months1,748 total reviews  

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Most relevant positive review

Jan 23, 2024
 Verified review
The DT880 are just what I wanted. I wouldn't say they are pleasant to listen to music but, for producing and mixing they are perfect. I use the analogy that they are like microscopes for sounds, you wouldn't want to use them in your day to day because you might be disgusted by the amount of germs in your every day. They are very honest so you notice all of the "germs" lurking around the music you listen to for fun and that's not good if you are just having fun or want an immersive music experience but for producing and mixing that's what one needs and doesn't find in normal headphones. I barely have to adjust my mixes when I switch to the monitors, with my DT990 pros it's not like that, and with normal consumer headphones it is just impossible. So my suggestions for improvements would be: re-do the product description as it is very misleading. Any one buying these to enjoy music at home is going to be sorely disappointed or is probably completely clueless as to what good hi-fi headphones sound like. These are purely for music production use out of the box without any EQ. The audiophiles will still buy them and mod them but a regular consumer won't be mislead. Being a little nitpicker, the hard case had what seemed like white rubber shavings all over it. I just had to wipe them and they were gone but still, looks a little unprofessional. Now regarding the DT990 driver, it's the right replacement part and I presume it is working (still have not repaired my old pair of DT990s) but the packaging scared me. Specially because of the finer than hair wires that connect the drivers and that are exposed, wrapping in bubble wrap with no additional packaging seems unprofessional specially when they cost 50 euro per unit (almost half the price of new headphones). Love Beyerdynamic just want them to be the best they can. If you want more tips I have a master's in International Businesses hire me ahahahah

Most relevant negative review

Sep 7, 2023
 Verified review
I purchased the DT 900 PRO X headphones with high hopes, and for the most part, they delivered on the audio quality and comfort I expected. However, my experience with their durability and customer support left me with mixed feelings. After just six months of use, the leather on the headband started to detach, which was disappointing given the premium price of these headphones. When I reached out to the customer support team, they promptly instructed me to fill out an RMA form. Unfortunately, my request for a replacement was rejected, leaving me with limited options. The suggested process involved shipping my headphones to France via a shipment helper, which meant I would be without my headphones for an unknown period and bearing potential additional costs. This was far from an ideal solution, especially when I rely on my headphones daily. In the end, I decided to take matters into my own hands and ordered two replacement headbands for €38, including shipping from France. While I hope these replacements will last longer, I can't help but feel a bit let down by the initial customer support response. Overall, the DT 900 PRO X headphones have delivered great audio quality and comfort, but the issue with the headband and the less-than-ideal customer support experience have left me with some reservations. I hope the company can address these concerns in the future to provide a more seamless customer experience.
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Reviews for europe.beyerdynamic.com

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May 11, 2024
 Verified review

Fast delivery & excellent headphones

Fast delivery, good communication and tracking every step of the way. My headphones and everything I hoped for. High quality build, so comfy you quickly forget you’re wearing them and the detailed, accurate sound the DT 1990’s are famed for.
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May 14, 2024
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Great servicable products! I've got vintage and new headphones and really like them. Your customer support could do better trying to help people with old parts/solutions.
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Apr 26, 2024
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I like all the stock in the site for the replacement parts and of course the quality. Still way ahead the competition for the price. Keep up the good work.
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May 8, 2024
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Answered product query extremely quickley and item delivered before expected date
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Apr 25, 2024
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Perfect experience

Great service, fast delivery, super communication. Highly recommended :-)
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Apr 27, 2024
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Great products. Good prices. Fast delivery. What else can you whish for?
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May 10, 2024
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Perfect service, great product, fast delivery :-)
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May 6, 2024
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Great headphones and the service was smooth.
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Apr 28, 2024
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Excellent, everything was just excellent.
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May 21, 2024
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May 17, 2024
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May 15, 2024
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May 14, 2024
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