Review summary
Customers appreciate the variety of design options and the ability to personalize their products, which adds a unique and enjoyable experience. Some users also praise the sturdiness and feel of the cases. However, there are significant concerns about shipping, with frequent reports of delays, lack of shipment tracking, and orders not being received. Opinions on the clarity and quality of printed images are mixed, with some complaints about graininess or incomplete prints. Additionally, some customers find the cases flimsy or notice manufacturing flaws, and there are requests for greater flexibility in tweaking design options.
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Verified
Delivery to Sweden was very slow - over two weeks with no visibility of the progress of the shipment.
The price was very competitive as I benefitted from an offer - the 2nd cover at half price.
They are many designs to choose from if you want to use your own pictures but they cannot be tweaked that much.
Reply from yourcustomphonecase.com
We're sorry we couldn't meet your expectations. Your satisfaction is our top priority. Please don't hesitate to contact us through our Help Center, if you have any queries.
Verified
Reply from yourcustomphonecase.com
Thank you for your feedback! We’re hope you’re happy with the service and the cases.
Verified
Order #21789454 (Jan 1
Order #21789454 (Jan 1, 2026)
Hi,
I received my phone case, but my picture looks like there’s something on my lip. Also, the photo is very grainy. It’s not clear at all.
Someone did not do quality control before it was sent to me. I would like to have my case redone correctly, please
I’ve attached a photo of where it shows where there was a mistake in your processing of the picture
Please send me a corrected phone case.
Reply from yourcustomphonecase.com
We're sorry to hear about the quality issue with your phone case. Thank you for letting us know and sending a photo—we will contact you by email and make sure you receive a corrected replacement at no extra cost.
Verified
Reply from yourcustomphonecase.com
Thank you for your feedback! We’re hope you’re happy with the service and the cases.
Verified
Reply from yourcustomphonecase.com
Thank you for your feedback! We’re hope you’re happy with the service and the cases.
Verified
Unique and stylish while fundtional too!
I bought my girlfriend a couple of GoCustomized phone cases (wallet type) and she really likes them. They're unique, stylish, functional, fit well, and last a pretty long time.
Reply from yourcustomphonecase.com
Thank you for your feedback! We’re glad you’re happy with the service and the cases.
Verified
The photo print is great. The case is flimsy
Reply from yourcustomphonecase.com
Thank you so much for your kind words! We're thrilled to hear you're happy with the case. Enjoy your personalised case!
Verified
Image was clear
Reply from yourcustomphonecase.com
Thank you so much for your review! We’re glad you were happy with the image quality. We hope you will enjoy your case!
Verified
I absolutely love how this phone case turned out! It fits perfectly, and the image is clear and recognizable! It is the album cover of one of my favorite bands, so I am very happy! 😁👍
Reply from yourcustomphonecase.com
Thank you so much for your kind words! We're thrilled to hear you're happy with the case. Enjoy your personalised case!
Verified
I have not recieved my phone case yet. No communication.
Reply from yourcustomphonecase.com
We are very sorry you haven’t received your phone case and did not receive updates. We will contact you by email to resolve this, and if your order is lost, we always send a free replacement.
Verified
Reply from yourcustomphonecase.com
Thank you for your feedback! We’re hope you’re happy with the service and the cases.
Verified
Excellent product!
Excellent product with very clear photo image
Good service.
The phone case turned out even better than I’d expected!
Reply from yourcustomphonecase.com
Thank you so much for your kind words! We're thrilled to hear you're happy with the case. Enjoy your personalised case!
Verified
Great case of all my career
Reply from yourcustomphonecase.com
Thank you so much for your kind words! We're thrilled to hear you're happy with the case. Enjoy your personalised case!
Verified
Exactly as I wanted it! Thank you.
Reply from yourcustomphonecase.com
Thank you so much for your kind words! We're thrilled to hear you're happy with the case. Enjoy your personalised case!
Verified
I never got my order.
I’m still waiting! When can I expect it?
Reply from yourcustomphonecase.com
We're sorry to hear that your order hasn't arrived yet. We will contact you by email to resolve this and, if necessary, arrange a free replacement. Thank you for your patience.
Verified
Never received my order
Reply from yourcustomphonecase.com
We are very sorry that you have not received your order. We will contact you by email to resolve this quickly. If your order did not arrive, we always send a free replacement.
Verified
Reply from yourcustomphonecase.com
Thank you for your feedback. We're sorry to see your low rating and will reach out to you by email to learn more about your experience. We hope to resolve any issue you may have had.
Verified
Very well made!
Very well made, Haven't found anything like this anywhere else
Reply from yourcustomphonecase.com
Thank you for your feedback! We’re glad you’re happy with the service and the cases.
Verified
Reply from yourcustomphonecase.com
We’re sorry for any inconvenience. Please reach out to us via our contact form www.MyPersonalisedCase.co.uk/help/contactforms so we can look into the issue and provide a solution.
Verified
Reply from yourcustomphonecase.com
Thank you for your feedback! We’re hope you’re happy with the service and the cases.