yourcustomphonecase.comReviews:
10 reviews in the last 12 months272 total reviews
Good
Top positive review
Mar 9, 2024
Verified review
A decent product for the price. Customizing and checkout went quickly and smoothly. The only complaint I have is in regards to the image printing. I'm not sure whether the quality of the ink, or the type of printer, results in faint horizontal striping across the image. However, for the price, the quality isn't bad. Overall satisfied.
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Top negative review
Jun 1, 2023
Verified review
I loved my custom phone case at first. The colors were true, and it was beautiful. I would have continued to use the case for the life of my phone, but within six months of everyday use (no falls or drops), the corners of the case started to crack. Eventually all four of them chipped off completely. I had to stop using it, since every corner of my phone was unprotected at that point. Disappointing!
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Reviews for yourcustomphonecase.com
Mar 8, 2024
Verified review
The tracking for the phone case has sat in Idaho for 3 days. If this was expedited shipping i might have had it by now. The tracking shows NO DELIVERY DATE KNOWN. This is a redo since the one i received was way too big. That one did not take long at all to come in. I will be glad to change review once i receive it. Went yo your website and under contact us, it never gave me a chance to ask any question. No good at all and no contact.
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Answer by yourcustomphonecase.com
Mar 12, 2024
Hello!
Our apologies for this! Our aim is to help and make our customers happy and we're really sorry to hear about your experience with us. We would love to make up for the inconveniences and provide the help you need. Kindly reach out to us through our Helpcenter and our support team will gladly follow up on this issue.
Thank you for your understanding!
Kind regards,
Customer Happiness Team
Mar 22, 2024
Verified review
Picture Quality not seem as I was expected.
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Answer by yourcustomphonecase.com
Mar 27, 2024
Hello!
We are sorry we couldn't meet your expectations regarding quality. Your satisfaction is our main priority, please feel free to contact us through our Helpcenter and our support team will make sure you receive another product as soon as possible.
Thank you for your understanding!
Kind regards
Customer Happiness Team