Review summary
Customers consistently highlight the fast and efficient delivery as a standout aspect of their experience. Product quality is often praised, and the website and ordering process are described as simple and efficient. However, some customers report defects or design issues with products. There are also mixed opinions on customer service, with several complaints about lack of response or support. Additionally, some users experience issues with mobile payments and concerns about transparency.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewsTrotec online shop
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Ich habe bis heute die Ware nicht bekommen
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I always like trotec products
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Super Produkte , guter Service , gutes Preis / Leistungsverhältnis 👍👍👍
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website very good
Website provided the opportunity to look at a range of equipment before choosing the best one to meet my needs , the website supported by very good customer service , who again gave a number of choices outlining their operation and application
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Alles gut gern wieder
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J ai commandé 2 articles et je n en ai reçus que 1.
J ai écris un mail et pas de réponse.
DE-24000006851
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Good prices, fast service.
Polite and fast service, good payment options. I hope the equipment will last.
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Cant proceed orders on mobile devices if paying with credit card, otherwise happy. Oh, and no tax included at first.
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Fast shiping, I have to try the unnit before review.
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Simple and efficient purchase. Very fast delivery.
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Weird shipping policies and costs.
Infrared heating panels at 99eur should not cost 40eur each for shipping, no matter what quantity is ordered. I ordered 3 and it turns out they come in packs of 4. There had simply been one removed from the box, without any padding added to secure the remaining 3, and the box was completely open on arrival also. The panels are great but the shipping costs and methodologies are absurd.
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Highly recommend!
Fast delivery, great service, good product.
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Fast and efficient
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Good product and service. Too early for a final product opinion but transaction was ok
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Very fast delivery and order good.