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Review summary
Customers consistently praise the service for its fast and reliable delivery times, with many orders arriving earlier than expected. The quality of service receives high marks for professionalism, reliability, and systematic order handling, making customers feel confident and satisfied. Many reviewers note competitive or fair pricing compared to other suppliers, contributing to high overall satisfaction. Orders are generally well packaged and arrive in excellent condition. Customer support is generally viewed as friendly, helpful, and responsive, with quick problem resolution when issues arise. Some customers mention the need for more personalized support in communication, and rare exceptions of packaging issues are attributed to external couriers.
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Verified
Excellent communication and choice of payments. I only wanted 1 item but I was treated like a returning customer. Prompt delivery from Germany > Spain.
Verified
Reliable delivery and professional overall experience
The ordering and delivery of the batteries went very smoothly. The delivery arrived on time, and the products were well packaged and in perfect condition.
I especially appreciated the clear ordering process and the fact that everything met expectations without any surprises. Considering the weight of the batteries, the logistics worked very well.
Overall, the whole process gave a professional and reliable impression – everything was handled systematically from start to finish.
I can definitely recommend.
Verified
Erstklassiger Service und extrem schnell – absolute Empfehlung!
Ich war für meine PV-Anlage auf der Suche nach einem zuverlässigen Lieferanten und habe verschiedene Online-Shops um ein Angebot gebeten. Die Antwortzeiten waren sehr unterschiedlich, aber mg-solar war mit Abstand am schnellsten.
Um noch ein paar Details zu klären, habe ich kurz angerufen. Ich war wirklich positiv überrascht: Kein langes Warten in der Schleife (was ich von der Konkurrenz mit teils 30 Minuten Wartezeit leider anders kenne), sondern ich hatte direkt jemanden am Telefon, der mir kompetent weiterhelfen konnte. Das hat sofort Vertrauen aufgebaut.
Ich habe das Angebot also direkt angenommen und bezahlt. Obwohl mir am Telefon gesagt wurde, dass die Module erst ab dem 20.02. wieder lieferbar seien (bestellt am 09.02.), kam die Versandbestätigung überraschend schon am 12.02. – wirklich top!
Am 16.02. wurden die 52 Module samt Unterkonstruktion geliefert. Alles war sauber verpackt, wobei ich einen kleinen Kritikpunkt habe: Die zusätzlichen 52 Module wurden auf eine Palette gepackt, was diese extrem schwer machte. Die Spedition hatte Mühe, sie mit dem Hubwagen aus dem LKW zu bekommen, wodurch leider das äußerste Modul beschädigt wurde.
Aber auch hier zeigte sich die Klasse von mg-solar: Ich habe den Schaden direkt gemeldet und bekomme schon morgen ein Ersatzmodul geliefert. Reibungsloser geht es kaum!
Fazit: Preis-Leistung und Service sind absolut spitze. Ich kann den Shop wärmstens weiterempfehlen!
Verified
Duidelijke en correcte informatie en uitvoering van de bestelling tot en met de levering. Dankjewel.
Verified
Delivery on time. Everything delivered as promised.
Qualified and friendly telephone assistance with short waiting time.
I will shop at mg-solar next time i need pv-gear.
Verified
A reliable purchase
It was my first time buying from this seller, and everything went simply, quickly and reliably.
Verified
The pay in advance option was great. The card payment companys make enough money already. The payment was quickly registered and the goods sent immediately.
Verified
modtaget helt perfekt, og god indpakning
Verified
Excellent customer service!
Verified
All vett good
Verified
Everything works perfekt,i am happy to work with MG-SOLAR
Prices always a bit better than the local suppliers!!
Verified
Wie auch schon bei den letzten 100 Bestellungen...immer alles TOP*****
Verified
Parfait
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Verified
Laagste prijzen en snelle levering
Laagste prijzen in vergelijking met concurrenten. Verzending verliep ook probleemloos, mijn product was niet op voorraad maar na bestelling bij de leverancier had ik mijn bestelling toch binnen de week.
Verified
Fair prices, quick handling and shipping - I've shopped with MG-Solar before and will only shop here for my PV needs
Verified
Verified
Fast service, stock, and quick delivery.
Verified
I ordered an PV hybrid inverter and backup battery pack.
Order itself smooth.
Delivery in reasonable prize and within reasonable time.
Support and tracking within delivery really good.
Product are as I ordered. All good and really good experience.
Verified
Service is perfect and fast delivery