Made several purchases in this store, namely:
military sights brands Sig Sauer and Steiner.
Steiner is almost constantly in stock, superior products!
Purchases come quickly, communication with the buyer is at a high level.
Sig Sauer has to wait for the manufacturer to complete the order. At the same time, the store constantly maintains a "connection" with the buyer and explains at what stage of waiting we are and when to expect delivery.
This is an example of a great customer centric business.
I ordered and payed for mounts for my gun, then waited a couple of weeks as I got a receipt to say order was processed, an just to wait on email to confirm they were being shipped.
I then emailed to ask about shipment, to be told apologies item not in stock.
Still no word on when they might be in stock.
Nothing
Shipping was on time, and service was excellent. Unfortunately, UPS in our town does not like to deliver to the door, instead they drop off at a pickup center which become a hassle since we have no car. I do not know if this is just the one drive or a general policy for this distribution center. I will happily purchase from Optic Trader again but use a different delivery service.
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May 8, 2023
Ottime persone gentili,molto rifornite e che se c e un problema lo risolvono gente molto molto serie sempre un piacere fare acquisti da loro da migliorare la comunicazione per email....risposte sempre molto attempate per il resto tutto perfetto
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May 6, 2023
Strpljivo i uslužno osoblje.Za sva pitanja su spremni dati opsežan i iscrpan odgovor.To je jako bitno s obzirom na asortiman proizvoda koji prodaju.Sve pohvale.
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May 17, 2023
The optic I ordered wasn't available, but with help from the team we found an alternative that was on stock for a good price.
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May 10, 2023
Fast treatment and delivery. With products that are delayed due to manufacturer's delays, communication is excellent.
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May 2, 2023
Fast delivery, loads of stuff from brands which you can´t get easy by in Europe, fair prices.
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May 11, 2023
Commandé 1 fois : bonne boutique bien achalandée, mais le port est un peu élevé...
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May 6, 2023
Big assortment in stock and fast shipping.
Simply great customer service.
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May 5, 2023
Excellent service. Bins arrived safe and on time. Nothing more I can say.
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May 10, 2023
Absolutely perfect and smooth. Pleasure doing business with them
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May 16, 2023
Quick reply by customer service and will to solve problems
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May 5, 2023
Perfect and very large selection. Good customer service.
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3 days ago
Fast delivery. It doesn't get any better than this.
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