www.optics-trade.eu/enReviews:
376 reviews in the last 12 months2,286 total reviews
Excellent
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Most relevant positive review
Dec 15, 2023
Verified review
All Ok, exept error on stock count and for that reason delivery time was longer than I originally expected. Asked about and got prompt answer. No worries, I got my stuff and product was good quality.
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Most relevant negative review
Jan 25, 2024
Verified review
Placed an order 18 days ago.. and then nothing. I had to chase and had to wait on average 3 days for each response. Painfully slow but apologetic each time, but actions speak louder than words. I am now in the process of receiving a refund. I would avoid this retailer if you are in the UK as they claim they have problems shipping to the UK.
Please Note
I have calculated the response timing by all of the communications with Optics Trade (prior to the order), which includes waiting over three days. Please note I said on average 3 days. It is also worth noting that 6 days transpired when I received no order status/update after the initial order which I haven't included on my calculations.
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Reviews for www.optics-trade.eu/en
Sep 27, 2024
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Sep 27, 2024
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Sep 26, 2024
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Sep 25, 2024
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TC
Thomas C.
Sainte Consorce
Sep 25, 2024
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Sep 24, 2024
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Sep 8, 2024
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Outstanding customer service!
Great store, with good prices and outstanding customer service!
There was an issue with availability of the sight I ordered but the store advised me what to buy instead and even gave me a discount to a better one, to match the one that I ordered.
This was not my first purchase here and definitely not the last. I am really, really satisfied with the performance of the store.
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Sep 6, 2024
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Bought a GRS stock in July as well as mount risers found the process extremely professional and diligent
Communication is excellent and delivery was efficient with items packaged very carefully
My experience with optics trade is all positive I would highly recommend them and will definitely be a return customer
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Sep 13, 2024
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Good Communication, Quick Reliable Delivery
Good communication from this company, beginning with a quickly answered query, and then through the purchasing process. They shipped the product using fast and reliable delivery company.
I would have no hesitation purchasing from them again should the need arise, and would recommend them to anyone else.
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Sep 13, 2024
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Great communications with the company, very prompt replies to any emails, great after care service , I had to make a next day cancelation on an order and no problem what's so ever.
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Sep 20, 2024
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The best optics shop in Europe! Good quality items for sale and quick delivery!!!
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Sep 15, 2024
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Rapidité de prise en compte et d’envoi de la commande.
Très satisfait.
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Sep 12, 2024
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Excellent service, great website and fast delivery
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Sep 5, 2024
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Precise and honest trading with quality goods
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Aug 30, 2024
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Thank you couple of purchases and all ok
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Sep 13, 2024
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They are correct.everything is good
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Aug 28, 2024
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Perfect item and quick delivery!!!
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Sep 12, 2024
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I buyed and all is fine!
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Sep 22, 2024
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Parfait merci beaucoup
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