optics-trade.eu/enReviews:
353 reviews in the last 12 months2,258 total reviews
Excellent
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Most relevant positive review
Dec 15, 2023
Verified review
All Ok, exept error on stock count and for that reason delivery time was longer than I originally expected. Asked about and got prompt answer. No worries, I got my stuff and product was good quality.
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Most relevant negative review
Jan 25, 2024
Verified review
Placed an order 18 days ago.. and then nothing. I had to chase and had to wait on average 3 days for each response. Painfully slow but apologetic each time, but actions speak louder than words. I am now in the process of receiving a refund. I would avoid this retailer if you are in the UK as they claim they have problems shipping to the UK.
Please Note
I have calculated the response timing by all of the communications with Optics Trade (prior to the order), which includes waiting over three days. Please note I said on average 3 days. It is also worth noting that 6 days transpired when I received no order status/update after the initial order which I haven't included on my calculations.
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Reviews for optics-trade.eu/en
Jul 2, 2024
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Jun 28, 2024
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Jun 25, 2024
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Jun 25, 2024
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Jun 24, 2024
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GW
Graham W.
Stourbridge
Jun 23, 2024
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Jun 22, 2024
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Jun 21, 2024
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Jun 20, 2024
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Jun 14, 2024
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Jun 10, 2024
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HL
Huub L.
Reuver
Jun 10, 2024
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Dec 15, 2023
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All Ok, exept error on stock count and for that reason delivery time was longer than I originally expected. Asked about and got prompt answer. No worries, I got my stuff and product was good quality.
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Feb 17, 2024
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Excellent service. My order was shipped promptly, but unfortunately the service provided by the courier was poor, with no tracking provided, and no update provide one week later. I emailed OT, who replied to me promptly, and got on to the courier to provide a delivery update. There was no error by OT, but they moved quickly and got things sorted for me. Excellent customer service.
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Mar 13, 2024
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I did order a monocular from opticstrade but had a problem with the item. I asked for a return, they helped me from the first moment and arranged a free pickup refunding all my expenses. Top quality, very suggested. Thank you! I will continue to rely on you in the future!
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Apr 3, 2024
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Sunt foarte mulțumit de seriozitatea și experiența celor de la Optica Trade. Am primit acasă ceea ce am comandat într-un timp mai scurt decât timpul estimat inițial! Mi-ați câștigat toată admirația pentru profesionalismul dumneavoastră,Optics Trade! Mulțumesc!
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May 13, 2024
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The prices are low and top service !
The prices are low and the service for ordering is very good and swift also the package whas wrapped very sturdy that is saved from damage the package on the way to the lucky owner to be. Bought an Arken riflescope 5x25x56 EP. Thanks guys from Optics Trade !
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Apr 15, 2024
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The battery was out of stock EVERYWHERE so I contacted various places online. Optics Trade was the first company to get back to me that this battery was in stock again. I'm happy with the delivery and in good shape.
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Oct 20, 2023
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Informative website (product information) makes the purchasing process smooth. Competent staff to help if needed. You can get a voice on the other side and not just a computer generated generic response.
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Nov 30, 2023
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First time I bought from this store. Aimpoint accessories. From payment to delivery everything was according the plan 10/10. Will definitely be buying from this store again.
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