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Sensitivity Check Australia
Reviews:

125 reviews in the last 12 months240 total reviews  

3.42
Fair
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Top positive review

Jun 1, 2023
 Verified review
Very thorough results. Took a LONG time for the results due to being sent to UK - I had to trawl the website to find a mention of that, it should be prominent as many will assume the timeframe given is from when sample gets to NSW when that is not the case.

Top negative review

Feb 2, 2024
 Verified review
I purchased this particular kit for the prime purpose of being based in Australia. The reply paid address is in NSW, but it then gets sent to an undisclosed location in the UK. This process has taken over a month so far and still no sign of the whereabouts as there is also no tracking ability. Customer service is very generic - you will get the same response no matter what you send. Very disappointed with the service and a definite regretful purchase.
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Reviews for Sensitivity Check Australia

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10 days ago
 Verified review
Did not provide proof of all testing some know and common allergies did not show up so doubtful if tested at all . Add states 900 odd tests .. definitely not
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Mar 9, 2024
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Feb 28, 2024
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Feb 10, 2024
 Verified review
Blood results differ from these hair sensitivity results. Not sure how accurate they are?
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Jan 18, 2024
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Answer by Sensitivity Check Australia
Jan 24, 2024
Thank you for your review. We’re very proud of our service and we appreciate your feedback. We are always looking to improve our service, and your feedback helps. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Donna, Customer Service Manager
Jun 6, 2023
 Verified review
Fast easy and efficient outcomes. However i didnt fully understand the report and some of the results.
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Answer by Sensitivity Check Australia
Sep 17, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@sensitivitycheck.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager