Sensitivity Check Australia- Logo - reviews

Sensitivity Check Australia
Reviews:

125 reviews in the last 12 months240 total reviews  

3.42
Fair
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Top positive review

Jun 1, 2023
 Verified review
Very thorough results. Took a LONG time for the results due to being sent to UK - I had to trawl the website to find a mention of that, it should be prominent as many will assume the timeframe given is from when sample gets to NSW when that is not the case.

Top negative review

Feb 2, 2024
 Verified review
I purchased this particular kit for the prime purpose of being based in Australia. The reply paid address is in NSW, but it then gets sent to an undisclosed location in the UK. This process has taken over a month so far and still no sign of the whereabouts as there is also no tracking ability. Customer service is very generic - you will get the same response no matter what you send. Very disappointed with the service and a definite regretful purchase.
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Reviews for Sensitivity Check Australia

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6 days ago
 Verified review

Useful information.

I found the report very interesting, and very useful for finding which products I should avoid to help alleviate some of my health issues.
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Apr 27, 2024
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Apr 21, 2024
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Apr 20, 2024
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Apr 19, 2024
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Mar 9, 2024
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I would have loved an all over summary. Also a lower range below 85% just for interest
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Feb 15, 2024
 Verified review
An easy test to order & do. Lots of interesting results & helpful in being a better me.
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Jun 1, 2023
 Verified review
Very thorough results. Took a LONG time for the results due to being sent to UK - I had to trawl the website to find a mention of that, it should be prominent as many will assume the timeframe given is from when sample gets to NSW when that is not the case.
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Answer by Sensitivity Check Australia
Jun 5, 2023
Thank you so much for your review. We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Jun 16, 2023
 Verified review
For the price this was a great service. It took a little longer than I expected, but I was not in a rush. so not a big problem.
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Answer by Sensitivity Check Australia
Sep 17, 2023
Thank you so much for your review, Stephen! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
May 27, 2023
 Verified review
24/7 chat was helpful However, you really should have the person receiving our Aussie Mail tracking it and letting the sender know when it's been received, and on-sent to the UK. It's been 2 weeks since I sent my sample & it still hasn't been registered in the UK. There's nothing more unsettling than spending money and not knowing if you're going to get what you paid for. If I ever do something like this again, I'm definitely gonna be adding a tracking number, cause not is nothing but stressful.
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Answer by Sensitivity Check Australia
Jun 5, 2023
Thank you for your review, Jacqui! We are very happy to hear that our chat team was able to help with your questions. I am pleased to confirm your test sample was received at our UK lab Thursday 1st June and your test results were emailed Monday 5th June. Please do reach out to our team at info@sensitivitycheck.com if you have not received these, or if you have any questions related to your test results. We are always trying to improve our service, and your feedback helps! Thank you again for taking the time to review us! Donna, Customer Service Manager
Sep 14, 2023
 Verified review
My experience was quite good , I had read reviews prior to starting so I knew the results would take approx 4 weeks think I got them back in 3 so that was quite good. Some of my sensitivities were very random so I’m not sure if it was very accurate but I’m am cutting them all out and will see how I go over the next few months I was diagnosed with coeliac disease about 1.5 years ago and I noticed I was sensitive to a few gluten containing foods so that made sense Overall happy with my experience and found it interesting with the results I’d recommend to people like myself who are struggling with digestive issues and need help with eliminating foods
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Answer by Sensitivity Check Australia
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Jan 6, 2024
 Verified review

Who would have thought ?!

Some results I predicted and was good to have confirmation. Some were a surprise. Good to know.
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Answer by Sensitivity Check Australia
Jan 24, 2024
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Aug 9, 2023
 Verified review

Great to answer questions

Heather was amazing to chat with. So personable and reassuring.
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Answer by Sensitivity Check Australia
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Jul 27, 2023
 Verified review
An interesting result Explains a few signs and symptoms
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Answer by Sensitivity Check Australia
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Jul 12, 2023
 Verified review
Quick turnaround
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Answer by Sensitivity Check Australia
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Oct 30, 2023
 Verified review
Very polite
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Answer by Sensitivity Check Australia
Oct 30, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Lucie Customer Service
Oct 7, 2023
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Answer by Sensitivity Check Australia
Oct 9, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com. Thanks again for the great review! Donna, Customer Service Manager
May 25, 2023
 Verified review
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Answer by Sensitivity Check Australia
May 26, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We are so pleased you found the testing helpful! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager