Review summary
Customers consistently praise the simple, straightforward, and user-friendly reservation and booking process. The majority are highly satisfied with the quality, professionalism, and helpfulness of the staff. Competitive and reasonable pricing, especially for longer rentals, is frequently highlighted as a positive aspect, as is the comprehensive insurance coverage included with the service. Many customers describe the service as dependable and trustworthy over repeated experiences. Additionally, the high quality, newness, and cleanliness of the cars are appreciated by customers.
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We have rented from Renault Eurodrive for years
We have rented from Renault Eurodrive for many years for our yearly 3 month vacation in France. EVERYONE we have worked with in all departments has been wonderful. Not only is the customer service great, but all the cars we've rented over the years have been great. We highly recommend that anyone renting a car for more than a month to go to Renault Eurodrive.
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Driving in Europe for 21 or more Days?
Every time I rented a vehicle in Europe, especially in Italy or the UK, the car return was like having a colonoscopy. The return agent would carefully look for any new minor dent or scratch including bending down to observe the under carriage near the car bumpers. The same treatment occurs when you rent the cheapest vehicle in the USA. It does not occur when you return your leased car with Eurodrive. As long as you drove the lease with no major incident occuring. Again, you can not control the behavior of every tiny pebble bouncing around on the road surface nor the curb of a town/city built at just the exact height that it scratches the tire rim or bottom of a bumper. I lease (and rent in the rest of theworld) for peace of mind and the certainty of logical treatment when I return their vehicle after a normal vacation/work trip.
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Long Term was easy
As an American Expat on a long stay visa in France, I was looking for an easy long term car rental that was affordable and included all the insurance coverage. Renault Eurodrive was exactly what I was looking for. Making the booking was easy and once all my documents were accepted, the booking was confirmed. I’m still waiting to pick up the car, but I’m certain that will go as planned based on all the pick up information that have provided.
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Eurodrive is the.best!
We have leased cars with Eurodrive for several years. The customer service, the car coverage and how efficient everything works is far superior to any car rental experience. The only criticism that we know is a challenge is sometimes it is difficult to verify exactly what equipment will come standard on a particular vehicle.
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What a great program concept. I can’t give a real review until after the experience is over. But using this program to help market your new models and familiarize visitors with Renault, is refreshing.
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Top service, no surprises.
Top service, no surprises: you get the exact car you picked , new, insurance coverage is best. First time you have to find out where to be picked up at the airport, but overall similar time as if you had a regular rental car.
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The représentative was waiting for me exactly where she said she would be. She answered all my questions. Walked me to the car and made sure I had no questions about the équipement.
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Have been using the mini lease for many years from FCO and very happy with the entire process. Massimo is always very helpful, punctual and very polite.
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Eurodrive is great - reliable staff and excellent cars. We have used Eurodrive several times and will continue to do so. Thank you!
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Just asked to modify the pickup for my rental car and the response was fast and helpful! Thank you
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Often a better deal than a regular rental car
Often a leased car is a better deal than a regular rental car, especially if one will be in multiple countries. We appreciate the savings and that EVERYTHING is included.
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Most all went well. But we do not arrive by plane so when asked for flight number, I could not enter any information. It took a couple days and emails to straighten that out.
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I have used Renault Eurodrive for many years ... always excellent service, excellent cars, reasonable price, full insurance coverage
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Excellent group of employees. We have used your services for a few years now when in Europe.
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Easy to upload everything needed onto the app!
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Very easy to do, best deal in leasing/renting an auto in Europe!!!
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que mantengan el servicio durante tantos años de manera cuasi similar. Mantengan la conducta
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Easy booking, prompt response
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Car options, and prices.
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Very easy reservation and very competitive prices.
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They are not included in the overall rating. No verification measures have been taken.Contact
- www.renaulteurodrive.com
- info@renault-usa.com
- Madrid, ESP
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