https://www.chiemihara.com/en/
Reviews:

2,304 total reviews   922 reviews in the last 12 months

Review summary

Customers consistently praise the exceptional quality, craftsmanship, and durability of the shoes. Many highlight the comfort, noting that the shoes are surprisingly wearable even with stylish designs. The unique, beautiful, and creative styles also receive widespread admiration. Fast and efficient shipping, including international deliveries, is frequently mentioned, and customer service is generally described as helpful, responsive, and efficient, especially regarding exchanges, returns, and communication. Some customers experience issues with sizing, particularly with half sizes or finding a good fit for wider feet. Website usability receives mixed reviews; while some find it easy to use, others suggest improvements in navigation, filtering, and the returns process.

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Reviewshttps://www.chiemihara.com/en/

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Community member 
3 Reviews
 Verified
Это уже третий мой заказ. В Лтвию пришли очень быстро, за 3 дня. Туфли прекрасные, удобные. Поскольку они открытые, брала ровно свой размер 38. Закрытые туфли покупала специально 38,5 с учетом косточки на ноге. По этой же причине долго первый раз в новых туфлях ходить не могу, надо что бы уселись по ноге. Но и после первого раза нигде не натёрла. Спасибо Chie Mihara за прекрасную обувь!

Reply from https://www.chiemihara.com/en/

Большое спасибо за ваше доверие и за то, что выбираете нас уже в третий раз! Нам очень приятно знать, что обувь радует вас комфортом, а доставка в Латвию была такой быстрой. Желаем вам с удовольствием носить новую пару!
Community member 
1 Reviews
 Verified

Great customer service

It was the first time I shopped this brand online in their website. The shipping and the delivery was fast considering it was send from Spain. I love the quality and the design of their shoes. I own 3 pairs. When the purchase didn't work out for me, the return was also really fast. Really happy with their customer service. Will buy again.

Reply from https://www.chiemihara.com/en/

Thank you so much for your kind words and support! We're delighted you had a great experience with us, and we look forward to welcoming you back again soon. ❤️
Community member 
1 Reviews
 Verified
I have over 50 pairs of Chie Mihara shoes, and I love them! Most of them are comfortable, but they all look amazing! I would love to see reviews for the shoes on the page, as there have been a few pairs that weren’t quite wide enough, or I needed to size up a half of a size. I always get compliments on my Chie Mihara’s and they are so very well made! I do wish the price was a little lower, so I could buy even more! These are among my faves!!!

Reply from https://www.chiemihara.com/en/

Thank you for your thoughtful message and your continued enthusiasm for our designs. We truly appreciate your feedback regarding sizing, as well as your suggestion about reviews, which we will take into consideration. ❤️
Community member 
1 Reviews
 Verified
The shoes are very interesting, unusual and original, with very interesting details. Regarding the shoes whoch I’ve ordered, one model fit me, although a half size larger would have been better. But there are no more of that model in a half size. The other model didn't fit me. My little toe hurt. Contrary to all the reviews, this pair is hard (1X IBIZU sandals). This happens, it's not a problem. Only smell of artificial leader was strange, because I bought natural leader shors by €380. There is a really unpleasant aspect of the customer experience - the website. It's completely slow. Filters disappear as you type them. I'm sure no one checked all the filters completely (colors + heel height). Filters also disappear when you open one of the cards for a specific pair. This is inconvenient. The cart disappears the next day, although they could have been notified if the model was sold out. A person might want to join the waiting list. And even this rating list didn’t save, I wrote information 3 times, because I left rhe form for looking for the model name and fir making photo. You can put the link to Claude Code and ask to improve your site. It would be mach better than now

Reply from https://www.chiemihara.com/en/

Thank you for your thoughtful feedback. We’re glad you enjoyed the originality of our designs, and we’re sorry that the fit of one pair and your experience with the website were disappointing. If you’d like to share anything further, please feel free to contact us at shoponline@chiemihara.com.
Community member 
1 Reviews
 Verified

great shoes & great service

I’m on my third pair of Chies. The shoes are just perfect, colours exactly as per the pictures, you can see the quality and care going into the final product. The shoes arrived carefully packed, package came within three working days. What I like the most is the consistency in sizing. I highly recommend !!!!

Reply from https://www.chiemihara.com/en/

Thank you so much for your continued support! Your recommendation means a lot to us. ❤️
Community member 
1 Reviews
 Verified
I love these shoes. They are pretty and unique looking, they are comfortable and easy to walk in. I appreciate the good descriptions of heel height on the website. Only thing that could improve on the website is when you click on a shoe to view its detail and then go back to browsing, the site should keep your viewing place, but it resets to the beginning. Shipping is fast.

Reply from https://www.chiemihara.com/en/

We’re delighted to hear how much you love your shoes and we’re glad the shipping was fast and that your overall experience has been positive. Thank you as well for your constructive note about the browsing experience - we truly appreciate this kind of feedback. 👠
Community member 
3 Reviews
 Verified
⭐️⭐️⭐️⭐️⭐️ Love the way these shoes look…stylish and even better in person. They’re also incredibly comfortable right out of the box. They made their debut at the office and immediately started collecting compliments…honestly, I’m not sure if people noticed me or just the shoes. 😄👠 Bonus points for the super speedy delivery—arrived in record time. Stylish, comfy, and efficient…a winning combination! ✨

Reply from https://www.chiemihara.com/en/

We’re thrilled to hear that your new shoes are turning heads and earning compliments! 🌟 Thank you for sharing your excitement - we love hearing how much joy our shoes bring! 👠✨
Community member 
2 Reviews
 Verified

Comfort Beaty & endless compliments for my Chies.

My two new pairs of Chie Mihara shoes are absolutely amazing. Beautiful, unique and incredible comfortable. Every detail is so thoughtfully designed and they always turn heads wherever I go. Stylish without sacrificing comfort, truly wearable art! Muchas gracias, no puedo esperar para mi par numéro 15!!

Reply from https://www.chiemihara.com/en/

Thank you for your wonderful feedback! We're so happy you're enjoying your Chies! 💖
M I
Mimi I.
3 Reviews
 Verified

The black-and-white Letouche sandals 37

The black-and-white Letouche sandals, size 37, combine exceptional comfort with refined elegance. Their unique design and impeccable craftsmanship attract admiring attention wherever they go. Another masterpiece from the talented designer Chie Mihara.

Reply from https://www.chiemihara.com/en/

Thank you so much for your wonderful words. ❤️
Community member 
2 Reviews
 Verified
The quality of Chie's is always excellent. They are true to size whether they are boots, high heels or flats. The deluvery was with express courier and I received them in 2 days. I am very satisfied!

Reply from https://www.chiemihara.com/en/

Thank you so much for your kind words and continued support! We hope you enjoy your new pair!
Community member 
1 Reviews
 Verified
I thought about buying a pair of Chie Mihara shoes for years, and for my wedding I finally did. They are amazing quality, true to size, and the softest leather. They’re also exactly as pictured and very comfortable. Truly unique, high quality shoes. I thought I would keep one pair, but I ended up keeping both. They’re too good.

Reply from https://www.chiemihara.com/en/

We’re truly delighted that you chose your Chie Mihara shoes for such a special occasion - congratulations on your wedding! Thank you for sharing such a meaningful experience with us! ❤️
Community member 
4 Reviews
 Verified

The best treat

Very consistent sizing and fit so I aways get to keep the style I have chosen and I love they are equally stylish and comfy to wear. Ordering and delivery straight forward even to England - thank you

Reply from https://www.chiemihara.com/en/

Thank you so much for your kind words . It means a lot to us, and we look forward to welcoming you back again soon!
Community member 
1 Reviews
 Verified
I haf an issue with one of the shoes i had ordered. Super friendly and efficient customer service who then helped me a fitting other pair. Hsve bought these shoes for years (typically one per year) and love them - in both comfort, quality and looks

Reply from https://www.chiemihara.com/en/

Thank you so much for your kind words. We’re delighted we could help you find the right pair and that you continue to enjoy our shoes. ❤️
Community member 
1 Reviews
 Verified

returning back a pair of shoes

I’d love to give you an excellent rating! I ordered a beautiful pair of shoes — truly unbelievable — but unfortunately, once I tried them on, I realized the heel was much higher than I could comfortably walk in. Sadly, I had to send them back. You received the return and refunded the amount immediately, which I truly appreciate. Thank you for the great service — I’ll definitely be shopping with you again very soon!

Reply from https://www.chiemihara.com/en/

We’re so glad that, despite the shoes not being the perfect fit for you, our return process and service met your expectations! 🌸 Thank you for your kind words and trust - we can’t wait to delight you with your next pair. 👠
Community member 
1 Reviews
 Verified

I love Chie's Shoes

Shipping was very fast, and the shoes are better in person. I love them, and I will be ordering again in the future. Keep up the fabulous designs, because too many shoes look exactly the same.

Reply from https://www.chiemihara.com/en/

Thank you so much for your wonderful feedback! ❤️
Community member 
3 Reviews
 Verified

Love in all colors

I was so happy to receive the beautiful Rycuse red and gold sandals which had been sold out and then restocked on backorder. They were well worth the wait and my only regret is that I didn’t also get them in the copper color. Please bring back the copper in size 6!!

Reply from https://www.chiemihara.com/en/

Thank you so much for your lovely message. We’re delighted the sandals were worth the wait! ❤️
Community member 
2 Reviews
 Verified
I bought my bridal shoes! Enthousiastic when i received them and a little bit sad because the size was not exact right. But with the personal contact they immediately advised another size and without any extra costs they could be exchanged. Amazingly happy now!

Reply from https://www.chiemihara.com/en/

Thank you for sharing this special moment with us. We’re so pleased that everything worked out smoothly in the end! ❤️
Community member 
2 Reviews
 Verified
You called me directly because my house number was missing in the order. Thanks for going the extra mile here! Highly appreciated. And, not to forget, my new sandals are georgeous!

Reply from https://www.chiemihara.com/en/

Thank you so much for your kind words. We’re delighted we could help ensure your order arrived safely, and even happier that you love your new sandals. ❤️
Community member 
2 Reviews
 Verified
I have always loved Chie Mihara’s shoes from the first one I purchased from Saks to the ones I received yesterday thank you for a well made Shoe with and care…

Reply from https://www.chiemihara.com/en/

Thank you so much for your kind words. We hope you enjoy your new pair!
Community member 
2 Reviews
 Verified
My Chie’s are my favorite shoes. They are beautiful, soft on the inside and fit well. I come back every season for a pair or two and find my purchases to be an investment in my feet, an expression of my creativity and when I wear a pair of Chie’s something that makes my day better.

Reply from https://www.chiemihara.com/en/

What a joy to read your message! We’re truly touched that your Chie’s are your favorite shoes! Thank you for coming back to us season after season, it means so much to us! ❤️

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