https://www.chiemihara.com/en/
Reviews:

2,183 total reviews   983 reviews in the last 12 months

Review summary

Customers are highly satisfied with the exceptional comfort of the shoes, frequently noting that they can be worn all day and that such comfort is rare for stylish footwear. The high quality, craftsmanship, and durability of the products are consistently praised. Many customers appreciate the fast and efficient shipping, even for international orders. Customer service receives positive remarks for being friendly, helpful, patient, and professional, especially during returns or exchanges. Shoppers are enthusiastic about the unique, creative, and stylish designs, often describing the shoes as wearable art and mentioning that they receive compliments when wearing them. Sizing consistency is generally appreciated, and the returns and exchange process is often described as smooth and accommodating. Some customers express concerns about the limited availability of certain sizes and occasional fit issues. Additionally, a few customers have reported delays or challenges with return codes during the returns process.

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Reviewshttps://www.chiemihara.com/en/

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Community member 
1 Reviews
 Verified
I have over 50 pairs of Chie Mihara shoes, and I love them! Most of them are comfortable, but they all look amazing! I would love to see reviews for the shoes on the page, as there have been a few pairs that weren’t quite wide enough, or I needed to size up a half of a size. I always get compliments on my Chie Mihara’s and they are so very well made! I do wish the price was a little lower, so I could buy even more! These are among my faves!!!

Reply from https://www.chiemihara.com/en/

Thank you for your thoughtful message and your continued enthusiasm for our designs. We truly appreciate your feedback regarding sizing, as well as your suggestion about reviews, which we will take into consideration. ❤️
Community member 
1 Reviews
 Verified
I love these shoes. They are pretty and unique looking, they are comfortable and easy to walk in. I appreciate the good descriptions of heel height on the website. Only thing that could improve on the website is when you click on a shoe to view its detail and then go back to browsing, the site should keep your viewing place, but it resets to the beginning. Shipping is fast.

Reply from https://www.chiemihara.com/en/

We’re delighted to hear how much you love your shoes and we’re glad the shipping was fast and that your overall experience has been positive. Thank you as well for your constructive note about the browsing experience - we truly appreciate this kind of feedback. 👠
Community member 
3 Reviews
 Verified
⭐️⭐️⭐️⭐️⭐️ Love the way these shoes look…stylish and even better in person. They’re also incredibly comfortable right out of the box. They made their debut at the office and immediately started collecting compliments…honestly, I’m not sure if people noticed me or just the shoes. 😄👠 Bonus points for the super speedy delivery—arrived in record time. Stylish, comfy, and efficient…a winning combination! ✨

Reply from https://www.chiemihara.com/en/

We’re thrilled to hear that your new shoes are turning heads and earning compliments! 🌟 Thank you for sharing your excitement - we love hearing how much joy our shoes bring! 👠✨
Community member 
2 Reviews
 Verified

Comfort Beaty & endless compliments for my Chies.

My two new pairs of Chie Mihara shoes are absolutely amazing. Beautiful, unique and incredible comfortable. Every detail is so thoughtfully designed and they always turn heads wherever I go. Stylish without sacrificing comfort, truly wearable art! Muchas gracias, no puedo esperar para mi par numéro 15!!

Reply from https://www.chiemihara.com/en/

Thank you for your wonderful feedback! We're so happy you're enjoying your Chies! 💖
Community member 
1 Reviews
 Verified
I thought about buying a pair of Chie Mihara shoes for years, and for my wedding I finally did. They are amazing quality, true to size, and the softest leather. They’re also exactly as pictured and very comfortable. Truly unique, high quality shoes. I thought I would keep one pair, but I ended up keeping both. They’re too good.

Reply from https://www.chiemihara.com/en/

We’re truly delighted that you chose your Chie Mihara shoes for such a special occasion - congratulations on your wedding! Thank you for sharing such a meaningful experience with us! ❤️
Community member 
1 Reviews
 Verified
I haf an issue with one of the shoes i had ordered. Super friendly and efficient customer service who then helped me a fitting other pair. Hsve bought these shoes for years (typically one per year) and love them - in both comfort, quality and looks

Reply from https://www.chiemihara.com/en/

Thank you so much for your kind words. We’re delighted we could help you find the right pair and that you continue to enjoy our shoes. ❤️
Community member 
1 Reviews
 Verified

returning back a pair of shoes

I’d love to give you an excellent rating! I ordered a beautiful pair of shoes — truly unbelievable — but unfortunately, once I tried them on, I realized the heel was much higher than I could comfortably walk in. Sadly, I had to send them back. You received the return and refunded the amount immediately, which I truly appreciate. Thank you for the great service — I’ll definitely be shopping with you again very soon!

Reply from https://www.chiemihara.com/en/

We’re so glad that, despite the shoes not being the perfect fit for you, our return process and service met your expectations! 🌸 Thank you for your kind words and trust - we can’t wait to delight you with your next pair. 👠
Community member 
3 Reviews
 Verified

Love in all colors

I was so happy to receive the beautiful Rycuse red and gold sandals which had been sold out and then restocked on backorder. They were well worth the wait and my only regret is that I didn’t also get them in the copper color. Please bring back the copper in size 6!!

Reply from https://www.chiemihara.com/en/

Thank you so much for your lovely message. We’re delighted the sandals were worth the wait! ❤️
Community member 
2 Reviews
 Verified
I bought my bridal shoes! Enthousiastic when i received them and a little bit sad because the size was not exact right. But with the personal contact they immediately advised another size and without any extra costs they could be exchanged. Amazingly happy now!

Reply from https://www.chiemihara.com/en/

Thank you for sharing this special moment with us. We’re so pleased that everything worked out smoothly in the end! ❤️
Community member 
2 Reviews
 Verified
My Chie’s are my favorite shoes. They are beautiful, soft on the inside and fit well. I come back every season for a pair or two and find my purchases to be an investment in my feet, an expression of my creativity and when I wear a pair of Chie’s something that makes my day better.

Reply from https://www.chiemihara.com/en/

What a joy to read your message! We’re truly touched that your Chie’s are your favorite shoes! Thank you for coming back to us season after season, it means so much to us! ❤️
Community member 
1 Reviews
 Verified

Visually fabulous

The photography is amazing and gives a great view of the shoes at many bales so you know exactly what you are getting. The descriptions are accurate and give all of the information including heel height etc that really matter. The. Shoes themselves are my absolute favorite combing color, style and comfort. I am a huge fan.

Reply from https://www.chiemihara.com/en/

Thank you for your review! We’re thrilled to hear that you love your shoes and appreciate the photos and detailed descriptions! 🌟
Community member 
2 Reviews
 Verified
Very helpful customer services, easy ordering and amazingly quick delivery to uk. The email from dhl arranging a returns shipment was initially difficult to navigate but efficient once I’d understood it and customer services extremely helpful.once more. Very happy with the quality of my orders and would wholly recommend.

Reply from https://www.chiemihara.com/en/

We’re delighted to hear that you had a positive experience with our customer service and that your orders arrived quickly! 🌟 Thank you for your patience with the DHL return process and for recommending us—we truly appreciate your kind words and support. 👠
Community member 
2 Reviews
 Verified
Très bon SAV; malheureusement aucune des chaussures que j'avais commandées ne m'allait, j'ai heureusement trouvé mon bonheur chez un revendeur parisien GARRICE (je suis une très bonne cliente même si mes commandes internet n'ont pas abouti)

Reply from https://www.chiemihara.com/en/

Merci beaucoup pour votre retour et pour votre fidélité ! 🌸 Nous sommes ravis que vous ayez trouvé votre bonheur chez l’un de nos revendeurs et vous remercions pour vos aimables mots concernant notre service après-vente.
Community member 
1 Reviews
 Verified

PROBLEM WITH RETURN PROCESS

I LOVE CHIE MIHARA SHOES AND THIS MONTH I ORDERED A SIZE 38.5 SHOE WHICH WAS DELIVERED QUICKLY. THE SHOE IS BEAUTIFUL BUT TOO BIG. I IMMEDIATELY ORDERED A SIZE 38 AND ACTIVATED THE RETURN OF THE SIZE 38.5 BUT SO FAR (ALMOST 10 DAYS LATER) i HAVE HAD NO CONTACT RE THE PROCESS OF RETURNING THEM - I NEED TO GET A CODE FROM THEM. SO MY COMPLAINT IN NOT RE THE GREAT QUALITY OF THE PRODUCT BUT THE FAILURE TO ACTIVATE THE RETURN PROCESS.

Reply from https://www.chiemihara.com/en/

I have checked with my colleagues in the Returns Department to confirm whether your collection request has been received. Regarding your order, they have informed me that they have not received any request so far. Please contact them directly via email at returns@chiemihara.com or through WhatsApp at +34 606 85 86 99, and my colleagues will assist you as quickly as possible.
Community member 
4 Reviews
 Verified
Alles lief gut und verlässlich. Dir Schuhe sind wunderschön, besonders und von hoher Qualität. Nur leider passen sie mir nicht. Ich habe einen zu hohen Fußrücken.

Reply from https://www.chiemihara.com/en/

Vielen Dank für Ihre freundliche Rückmeldung. Es freut uns sehr, dass Ihnen die Qualität und das Design der Schuhe gefallen haben, auch wenn die Passform diesmal leider nicht die richtige war. Wenn Sie Unterstützung bei der Auswahl eines passenderen Modells wünschen, kontaktieren Sie uns gerne unter shoponline@chiemihara.com.
Community member 
1 Reviews
 Verified

Sad

It has been fun finding fun, unique and comfortable shoes. However I will not be shopping for awhile until the tariffs are stopped. I was shocked to get an extra 200+ charge. Sad to say there will be a pause shopping with you folks .

Reply from https://www.chiemihara.com/en/

We’re very sorry to hear about this situation and completely understand your concern. Please note that these additional expenses should not be charged to the end customer, so this appears to be an error with the shipment. We have already notified our team, and they are currently looking into a solution. In the meantime, you are welcome to email shoponline@chiemihara.com with any additional details that may help us resolve this for you as quickly as possible.
Community member 
1 Reviews
 Verified

Beautifully made shoes and excellent service

This is my second purchase. Again the shoes are beautifully crafted and comfortable for my (wide) feet. A small problem to order on the website was quickly resolved. I will definitely return here for the unique designs.

Reply from https://www.chiemihara.com/en/

We’re delighted to hear that you’re enjoying your second pair and that the fit and comfort work well for you! Thank you for your trust and kind words! 🥰
Community member 
1 Reviews
 Verified

Superb

Very efficient delivery, quicker than I expected, shoes as good as always, been buying my Chie Mihara shoes for years now, wonderful design and accurate size, can't get enough!

Reply from https://www.chiemihara.com/en/

Thank you very much for your kind words. We are delighted that you are happy with the design, fit, and fast delivery! 😊
Community member 
4 Reviews
 Verified
I love these shoes! Cannot get enough of them and the shipping from overseas is so quick! I get my chi shoes quicker than most packages in the states

Reply from https://www.chiemihara.com/en/

Thank you for your wonderful message. We are so pleased that your order arrived quickly!
Community member 
2 Reviews
 Verified

Dream shoes

Everything was handled exquitely well: ordering, sending back the „Helenis“ because of the wrong size, getting the new size. Chie Mihara shoes are a dream.

Reply from https://www.chiemihara.com/en/

Thank you very much for your message. We are delighted that the entire process and your new size worked out smoothly, and that you are enjoying your Chie Mihara shoes.

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