https://www.chiemihara.com/en/
Reviews:

2,431 total reviews   944 reviews in the last 12 months

4.87

Excellent

2,431 total reviews
944 reviews in the last 12 months

5
93 %
4
4 %
3
2 %
2
< 1 %
1
1 %

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Review summary

Customers overwhelmingly praise the high quality, craftsmanship, and materials of the shoes, describing them as luxurious, durable, and outstanding. Comfort is frequently mentioned as a highlight, with shoes requiring no break-in period and suiting various foot shapes for all-day wear. Fast, efficient, and reliable international shipping is often noted, delighting customers with its speed. Unique, artistic designs and highly stylish aesthetics are admired, setting the shoes apart as wearable art. Customer service is generally described as excellent, supportive, and helpful. The website is found to be informative, offering useful product descriptions and photos. A few customers experience issues with sizing, either desiring more size options or noting slight inconsistencies between models. Experiences with returns are mixed; while some find the process smooth, others report delays and poor communication. Additionally, some users mention technical issues with the website, such as slow performance or difficulties with navigation and filters.

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Reviewshttps://www.chiemihara.com/en/

(12)
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(16)
(35)
(877)
Community member 
3 Reviews
 Verified

Timeless, comfortable and full of personality

Chie Mihara is the only shoe brand I buy now. Each pair is an investment: timeless, beautifully designed and never out of fashion. Most importantly, they are incredibly comfortable. I can wear them for the first time without any pain or the usual breaking-in period. People always notice and compliment them, yet they never feel loud or excessive. They suit my personality perfectly: classy and elegant, but distinctive, visible and impossible to overlook. When I wear them, I feel completely myself.
Community member 
3 Reviews
 Verified
Это уже третий мой заказ. В Лтвию пришли очень быстро, за 3 дня. Туфли прекрасные, удобные. Поскольку они открытые, брала ровно свой размер 38. Закрытые туфли покупала специально 38,5 с учетом косточки на ноге. По этой же причине долго первый раз в новых туфлях ходить не могу, надо что бы уселись по ноге. Но и после первого раза нигде не натёрла. Спасибо Chie Mihara за прекрасную обувь!

Reply from https://www.chiemihara.com/en/

Большое спасибо за ваше доверие и за то, что выбираете нас уже в третий раз! Нам очень приятно знать, что обувь радует вас комфортом, а доставка в Латвию была такой быстрой. Желаем вам с удовольствием носить новую пару!
Community member 
1 Reviews
 Verified
Over the years I have built up a treasure trove of Chie Mihara Sandals, Shoes and Boots. Their timeless designs, materials and craftsmanship is superb. The quality never goes down, always fantastic. My new season blue, patent leather boots are exactly what I wished for. I know that I will wear and love them for many years. Thank you Chie Mihara!
Community member 
1 Reviews
 Verified

Great customer service

It was the first time I shopped this brand online in their website. The shipping and the delivery was fast considering it was send from Spain. I love the quality and the design of their shoes. I own 3 pairs. When the purchase didn't work out for me, the return was also really fast. Really happy with their customer service. Will buy again.

Reply from https://www.chiemihara.com/en/

Thank you so much for your kind words and support! We're delighted you had a great experience with us, and we look forward to welcoming you back again soon. ❤️
Community member 
2 Reviews
 Verified
I love the model Mira. It’s a classic pair of heels, with no age, but a little edge. Unfortunately it’s always a struggle to find them in more colors. To be honest I buy lots of high quality items… chie Mihara are quality, but maybe just a little too expensive… so I’ll rather wait for just little sale. Unfortunately chie Mihara don’t welcome new customers with a discount so no advantage to buy directly.
Community member 
1 Reviews
 Verified
I have over 50 pairs of Chie Mihara shoes, and I love them! Most of them are comfortable, but they all look amazing! I would love to see reviews for the shoes on the page, as there have been a few pairs that weren’t quite wide enough, or I needed to size up a half of a size. I always get compliments on my Chie Mihara’s and they are so very well made! I do wish the price was a little lower, so I could buy even more! These are among my faves!!!

Reply from https://www.chiemihara.com/en/

Thank you for your thoughtful message and your continued enthusiasm for our designs. We truly appreciate your feedback regarding sizing, as well as your suggestion about reviews, which we will take into consideration. ❤️
Community member 
2 Reviews
 Verified
Once again great delivery! This is the second pair I have ordered. I do feel the sizing is just a bit better, a little more room, in this pair than the first. I wear a 41. Absolutely beautiful and well made. Looking forward to autumn and winter.
Community member 
1 Reviews
 Verified

Een goed begin....

De schoenen waren prachtig op de site en toen ze, direct na de bestelling geleverd werden, zagen ze er in het echt ook fantastisch uit. Ze zitten, zoals gewoonlijk, goed. Benieuwd of ik er ver mee kan wandelen en hoe ze zullen verouderen.
Community member 
1 Reviews
 Verified
The shoes are very interesting, unusual and original, with very interesting details. Regarding the shoes whoch I’ve ordered, one model fit me, although a half size larger would have been better. But there are no more of that model in a half size. The other model didn't fit me. My little toe hurt. Contrary to all the reviews, this pair is hard (1X IBIZU sandals). This happens, it's not a problem. Only smell of artificial leader was strange, because I bought natural leader shors by €380. There is a really unpleasant aspect of the customer experience - the website. It's completely slow. Filters disappear as you type them. I'm sure no one checked all the filters completely (colors + heel height). Filters also disappear when you open one of the cards for a specific pair. This is inconvenient. The cart disappears the next day, although they could have been notified if the model was sold out. A person might want to join the waiting list. And even this rating list didn’t save, I wrote information 3 times, because I left rhe form for looking for the model name and fir making photo. You can put the link to Claude Code and ask to improve your site. It would be mach better than now

Reply from https://www.chiemihara.com/en/

Thank you for your thoughtful feedback. We’re glad you enjoyed the originality of our designs, and we’re sorry that the fit of one pair and your experience with the website were disappointing. If you’d like to share anything further, please feel free to contact us at shoponline@chiemihara.com.
Community member 
1 Reviews
 Verified

great shoes & great service

I’m on my third pair of Chies. The shoes are just perfect, colours exactly as per the pictures, you can see the quality and care going into the final product. The shoes arrived carefully packed, package came within three working days. What I like the most is the consistency in sizing. I highly recommend !!!!

Reply from https://www.chiemihara.com/en/

Thank you so much for your continued support! Your recommendation means a lot to us. ❤️
Community member 
2 Reviews
 Verified
I really like the model Mira. I therefore bought 2 pairs as I live in two different countries. They should be in the exact brown color according to the color code - but the last pair I received were quite a bit lighter brown than the first pair I bought 20.08. That is why I can’t give more stars
Community member 
1 Reviews
 Verified
I love these shoes. They are pretty and unique looking, they are comfortable and easy to walk in. I appreciate the good descriptions of heel height on the website. Only thing that could improve on the website is when you click on a shoe to view its detail and then go back to browsing, the site should keep your viewing place, but it resets to the beginning. Shipping is fast.

Reply from https://www.chiemihara.com/en/

We’re delighted to hear how much you love your shoes and we’re glad the shipping was fast and that your overall experience has been positive. Thank you as well for your constructive note about the browsing experience - we truly appreciate this kind of feedback. 👠
Community member 
3 Reviews
 Verified
I love Chies - elegant, unique and comfortable ❤️Unfortunately these shoes did not suit me so I had to send them back. Nevertheless the service and the support were reliable, quick and friendly. Thank you for your passion 😌
Community member 
3 Reviews
 Verified
⭐️⭐️⭐️⭐️⭐️ Love the way these shoes look…stylish and even better in person. They’re also incredibly comfortable right out of the box. They made their debut at the office and immediately started collecting compliments…honestly, I’m not sure if people noticed me or just the shoes. 😄👠 Bonus points for the super speedy delivery—arrived in record time. Stylish, comfy, and efficient…a winning combination! ✨

Reply from https://www.chiemihara.com/en/

We’re thrilled to hear that your new shoes are turning heads and earning compliments! 🌟 Thank you for sharing your excitement - we love hearing how much joy our shoes bring! 👠✨
Community member 
2 Reviews
 Verified

Comfort Beaty & endless compliments for my Chies.

My two new pairs of Chie Mihara shoes are absolutely amazing. Beautiful, unique and incredible comfortable. Every detail is so thoughtfully designed and they always turn heads wherever I go. Stylish without sacrificing comfort, truly wearable art! Muchas gracias, no puedo esperar para mi par numéro 15!!

Reply from https://www.chiemihara.com/en/

Thank you for your wonderful feedback! We're so happy you're enjoying your Chies! 💖
Community member 
2 Reviews
 Verified
Excellent customer service. I love your shoes. The only feedback I would give is that the sizes run out quickly. I get so many compliments when l wear my Chies. I love your shoes 👞
Community member 
2 Reviews
 Verified

Slow Return Process

The customer service was great during initial instructions to make returns, which I followed immediately. However, once the return was made, it took almost 4 weeks to complete, even though it was returned in just a few days. Eventually, the representative apologized for the lack of communication and response to this and admitted that this was not typical and was taking too long. But attributed to people being out of the office and on vacation.
Community member 
1 Reviews
 Verified
The shoes are made incredibly well. The patterns and colours are so different from any other brand that you can get of that high-quality. Each pair of shoes is a work of art on the feet. Love them.!
Community member 
1 Reviews
 Verified
Ypač greitas pristatymas, nuostabūs batai. Visiškai atitinka dydį. Deja , man netiko pats modelis. Ir visai be jokių problemų galėjau grąžinti. Servisas- super. Loreta
M I
Mimi I.
3 Reviews
 Verified

The black-and-white Letouche sandals 37

The black-and-white Letouche sandals, size 37, combine exceptional comfort with refined elegance. Their unique design and impeccable craftsmanship attract admiring attention wherever they go. Another masterpiece from the talented designer Chie Mihara.

Reply from https://www.chiemihara.com/en/

Thank you so much for your wonderful words. ❤️

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