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Review summary
Customers consistently praise the comfort of the shoes, describing them as wearable all day and comfortable right out of the box. The high quality and craftsmanship of the products are frequently recognized, and the unique, stylish designs receive many compliments for their distinctiveness. Shipping is fast and reliable, often exceeding expectations even for international orders. Customer service is often described as prompt, friendly, and helpful. Returns and exchanges are generally easy and efficient, and the website and ordering process are typically smooth and straightforward. Some customers experience difficulty finding half sizes or their ideal fit, particularly in larger or less common sizes. Occasional frustrations are reported regarding delays or lack of communication during returns and exchanges. Additionally, some users encounter issues with website filters, navigation, and the lack of reviews or discounts.
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How Trusted Shops prevents fake reviewsReviewshttps://www.chiemihara.com/en/
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Verified
Hermosos zapatos from Spain
Online shopping with a Spanish based retailer was comparable to receiving a shipment from the next state over in the U.S. Super fast with many notices and updates from the overseas shipper. Packaging was secure and protected the product box within. Return information was enclosed.
We're very happy with our online shopping experience and the shoes we purchased from Chie Mihara. Amazing designs. Exceptional comfort. Standout aesthetics. Compliments galore. Eye catching shoes.
Reply from https://www.chiemihara.com/en/
Thank you so much for taking the time to share such a detailed and wonderful review!
We are delighted to hear that your shopping experience with us was so positive, from the smooth and fast international delivery to the careful packaging and communication throughout the process.
It is especially rewarding to know that you love your Chie Mihara shoes and appreciate their distinctive designs, comfort and unique character. We hope they continue to bring you many compliments and happy moments!
Thank you for choosing Chie Mihara and for your kind words. It is a pleasure to have you as our customer!
Verified
Tatiana and Lorena and all great customer service - Speedy delivery- Highly Recommend !
Tatiana , Lorena and all at Customer Service were simply fantastic ! They responded promptly, accurately and with efficiency to my queries and provided correct information. They also tracked my purchase for me. I must say I felt entirely reassured ordering from Chie given I am located in London, England and tis was an online purchase.
Thank you to all at Chie! I lOVE my purchase. I would highly recommend this company.
Reply from https://www.chiemihara.com/en/
Thank you so much for your wonderful review! ❤️
It is lovely to know that you are happy with your purchase and our service.
Your trust and recommendation mean a great deal to us. We hope you enjoy your Chie Mihara shoes!
Verified
Timeless, comfortable and full of personality
Chie Mihara is the only shoe brand I buy now. Each pair is an investment: timeless, beautifully designed and never out of fashion.
Most importantly, they are incredibly comfortable. I can wear them for the first time without any pain or the usual breaking-in period. People always notice and compliment them, yet they never feel loud or excessive.
They suit my personality perfectly: classy and elegant, but distinctive, visible and impossible to overlook. When I wear them, I feel completely myself.
Reply from https://www.chiemihara.com/en/
Thank you so much for sharing such a wonderful and heartfelt review. ❤️
It means a great deal to us to know that CHIE MIHARA has become such an important part of your style and that our shoes make you feel completely yourself.
We are especially happy to hear that you find them both comfortable and timeless, while still having that distinctive character that makes each pair unique. Creating shoes that combine personality, design and comfort is at the heart of what we do.
Thank you for your trust and for making CHIE MIHARA part of your everyday style. We truly appreciate it!
Verified
Great shoes and great service
Great communication and service. I had to return the first pair and they made it easy. I love this brand—the shoes get to me faster than many US shippers and I’m looking forward to getting the alternate pair I just ordered. When I wear Chie shoes, I always get tons of compliments—unique looks, amazing craftsmanship and comfort!
Reply from https://www.chiemihara.com/en/
Thank you so much for your wonderful review!
We are delighted to hear that you had such a positive experience with our service and that the return process was easy for you.
It is especially lovely to know that you appreciate the unique designs, craftsmanship and comfort of our shoes. We hope you enjoy your new pair just as much and receive plenty more compliments! ❤️
Verified
The shoes are wonderful. The come in human sizes - recognizing that tall women also need stylish footwear! Delivered quickly, when I had to make a return they responded quickly- very good experience. They are expensive but I would prefer to buy a few of these rather than a lot of other shoes. Big fan!
Reply from https://www.chiemihara.com/en/
Thank you so much for your wonderful review and for being such a big fan of Chie Mihara!
We are delighted to hear that you appreciate our sizing, designs and quality, and that you had a positive experience with both delivery and your return. Your kind words mean a great deal to us, and we are very happy to know that you choose our shoes as pieces to enjoy and cherish. ❤️
Verified
Это уже третий мой заказ. В Лтвию пришли очень быстро, за 3 дня. Туфли прекрасные, удобные. Поскольку они открытые, брала ровно свой размер 38. Закрытые туфли покупала специально 38,5 с учетом косточки на ноге. По этой же причине долго первый раз в новых туфлях ходить не могу, надо что бы уселись по ноге. Но и после первого раза нигде не натёрла. Спасибо Chie Mihara за прекрасную обувь!
Reply from https://www.chiemihara.com/en/
Большое спасибо за ваше доверие и за то, что выбираете нас уже в третий раз! Нам очень приятно знать, что обувь радует вас комфортом, а доставка в Латвию была такой быстрой. Желаем вам с удовольствием носить новую пару!
Verified
Over the years I have built up a treasure trove of Chie Mihara Sandals, Shoes and Boots. Their timeless designs, materials and craftsmanship is superb. The quality never goes down, always fantastic. My new season blue, patent leather boots are exactly what I wished for. I know that I will wear and love them for many years. Thank you Chie Mihara!
Reply from https://www.chiemihara.com/en/
Thank you so much for such a wonderful and heartfelt review!
It means a great deal to us to know that, over the years, CHIE MIHARA has become such a special part of your wardrobe and that you continue to appreciate our designs, materials and craftsmanship.
We’re especially happy to know that your new blue patent leather boots are exactly what you wished for! We hope they become another treasured pair in your collection and that you enjoy wearing them for many years to come.
Thank you for your continued trust and for being part of the CHIE MIHARA family. ❤️
Verified
I like the quality of the shoes and the fact that they are so comfortable. I amn afraid, I won't be able to shop through winter though, because for winter shoes I am size 41.5 and you don't have available, bigger than 41. Non the less, see you back in summer :)
Reply from https://www.chiemihara.com/en/
Thank you so much for your lovely feedback!
We are delighted that you appreciate the quality and comfort of our shoes.
We understand how disappointing it can be when your size is not available in certain styles, and we will gladly share your comments with our team.
Verified
Order in best conditions received!
I received my order in an excellent condition. The outer package and the package of the shoes were best placed. The quality of the shoes is as expected,
I’ve received a reply on an inquiry on time, meaning the customerservice war as expected to be, sehr good.
Nothing to
Reply from https://www.chiemihara.com/en/
Thank you very much for your feedback!
We are delighted to hear that your new shoes have arrived safely and that you are happy with their quality and comfort.
Verified
Great customer service
It was the first time I shopped this brand online in their website. The shipping and the delivery was fast considering it was send from Spain. I love the quality and the design of their shoes. I own 3 pairs. When the purchase didn't work out for me, the return was also really fast. Really happy with their customer service. Will buy again.
Reply from https://www.chiemihara.com/en/
Thank you so much for your kind words and support! We're delighted you had a great experience with us, and we look forward to welcoming you back again soon. ❤️
Verified
I love the model Mira. It’s a classic pair of heels, with no age, but a little edge. Unfortunately it’s always a struggle to find them in more colors. To be honest I buy lots of high quality items… chie Mihara are quality, but maybe just a little too expensive… so I’ll rather wait for just little sale. Unfortunately chie Mihara don’t welcome new customers with a discount so no advantage to buy directly.
Reply from https://www.chiemihara.com/en/
Thank you very much for taking the time to share such detailed feedback. It means a lot to us to know how much you love the MIRA model and appreciate its timeless design with a distinctive touch.
We also truly appreciate your comments regarding our colours, pricing and welcome offers. Feedback like yours is very valuable to us, as it helps us understand what our customers are looking for and where we can improve.
Thank you again for your trust in CHIE MIHARA!
Verified
I have over 50 pairs of Chie Mihara shoes, and I love them! Most of them are comfortable, but they all look amazing! I would love to see reviews for the shoes on the page, as there have been a few pairs that weren’t quite wide enough, or I needed to size up a half of a size. I always get compliments on my Chie Mihara’s and they are so very well made! I do wish the price was a little lower, so I could buy even more! These are among my faves!!!
Reply from https://www.chiemihara.com/en/
Thank you for your thoughtful message and your continued enthusiasm for our designs. We truly appreciate your feedback regarding sizing, as well as your suggestion about reviews, which we will take into consideration. ❤️
Verified
Chie Mahara shoes are fabulous! Creative, stunning, unique and wearing them me feel stunning and special. They are brilliant and also comfortable. Given that they are gorgeous it is nice you can wear them for hours and feel amazing! Love them all! xoxo
Reply from https://www.chiemihara.com/en/
Thank you very much for your lovely comments! ❤️
Quality and comfort are very important to us, so we are especially happy to hear that you are enjoying your new shoes.
Verified
I'm a huge fan of Chie Mihara for 12 yea…
I'm a huge fan of Chie Mihara for about 12 years now. Very comfortable, stylish and classy shoes, boots and high heels! A unique combination.
Big thank you to Chie Mihara and her lovely team!
Reply from https://www.chiemihara.com/en/
Thank you so much for your wonderful words and, above all, for your loyalty over the past 12 years! ❤️
It is truly special to know that Chie Mihara has been part of your journey for so long.
Verified
Viva Chie!
I started buying shoes from this maker more than 15 years ago and am still coming back year after year. Top quality, great customer service, imaginative designs, and comfort, Chie Mihara has mastered them all.
Reply from https://www.chiemihara.com/en/
Thank you so much for your loyalty and for being part of the Chie Mihara story for over 15 years!
It means a great deal to us to know that you continue to appreciate our quality, customer service, imaginative designs, and comfort. Your continued trust and support are truly valued by our entire team. We look forward to sharing many more years of unique designs with you!
Verified
The shoes are made for women with love. Real love and passion. I have never owned shoes that are more comfortable than Chie Miharas’. Fantastic to wear and lovely playful colour/material combinations.
Reply from https://www.chiemihara.com/en/
Thank you so much for your beautiful words!
Your lovely feedback means a lot to us! ❤️
Verified
Once again great delivery! This is the second pair I have ordered. I do feel the sizing is just a bit better, a little more room, in this pair than the first. I wear a 41. Absolutely beautiful and well made. Looking forward to autumn and winter.
Reply from https://www.chiemihara.com/en/
Thank you very much for your wonderful review and for choosing CHIE MIHARA once again! We are delighted to hear that you are happy with your new pair and that the fit feels even more comfortable this time.
We are also very pleased that you appreciate the quality and craftsmanship of the shoes. We hope you enjoy wearing them throughout the autumn and winter season!
Thank you again for your trust and for being part of the CHIE MIHARA family.
Verified
Fabulous boots
Delivered within 2 days.
The boots are fabulous.
I wish that I had discovered this brand years ago.
Soooo stylish, such quality but the most comfortable shoes, boots and sandals.
Every outing I am complemented.
Reply from https://www.chiemihara.com/en/
Thank you so much for your wonderful review!
We are delighted to hear that you love your shoes and that you find our shoes both stylish and comfortable. It means a lot to us!
Verified
It can be a little tricky at times to find what I am looking for. However it must be fairly good as I keep finding new shoes! I love the pictures! They are so colorful and beautiful! I find them inspiring.
Reply from https://www.chiemihara.com/en/
We are delighted to hear that you enjoy discovering new Chie Mihara styles and that our colourful and inspiring images catch your eye.
We also appreciate your comment about finding what you are looking for and will keep it in mind as we continue improving your online shopping experience. ❤️
Verified
Een goed begin....
De schoenen waren prachtig op de site en toen ze, direct na de bestelling geleverd werden, zagen ze er in het echt ook fantastisch uit.
Ze zitten, zoals gewoonlijk, goed. Benieuwd of ik er ver mee kan wandelen en hoe ze zullen verouderen.
Reply from https://www.chiemihara.com/en/
Hartelijk dank voor uw mooie review en voor het opnieuw kiezen voor CHIE MIHARA! We zijn blij om te horen dat de schoenen in het echt net zo mooi zijn als op onze website en dat ze, zoals u gewend bent, goed zitten.
We hopen dat u er veel comfortabele wandelingen mee zult maken en dat ze u nog lange tijd zullen bevallen. We wensen u veel plezier met uw nieuwe paar!
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Thank you very much for your lovely review and for choosing CHIE MIHARA once again! We are delighted to hear that the shoes are just as beautiful in person as they looked on our website and that, as usual, they fit you well.
We hope you enjoy many comfortable walks in them and that they will continue to look and feel wonderful over time. We wish you lots of enjoyment with your new pair!