Review summary
Customers are highly satisfied with the fast and efficient delivery, the unique and extensive selection of products—particularly hard-to-find items—and the excellent product quality that consistently matches descriptions and expectations. Many also praise the reasonable prices and the clear, proactive, and friendly communication throughout the order process. Customer service is frequently described as excellent, responsive, and supportive. Some customers mention occasional delivery delays as exceptions to otherwise prompt shipping. While prices are generally seen as reasonable, a few reviews note high shipping or customs costs. There is also an isolated report of a negative shift in customer service after a purchase.
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Verified
Fast efficient service. The map arrived in Hong Kong from France as promised. (The freight cost more than the map but not as much as the peace of mind.)
Verified
Excellent service
I bought a pair of Alfa Polar APS boots from Adventure Nordique. The boots arrived on time and I was very happy with them :-) I will definitely be buying from AV again!
Reply from en.aventurenordique.com
Hello,
Thank you for taking the time to share your feedback and give us such a great rating! We hope you have some wonderful winter adventures with your new Nordic ski touring boots !
Marion for aventure nordique team
Verified
Only at aventure Nordique
Outstanding service at aventure Nordique. I had been looking for a piece of technical equipment for over 18 months and the item is difficult to get.I had to wait for it to become available on the market, and I had asked aventure Nordique to contact me when in stock. I tried around the world to get it.They did contact me as soon as it was available and it was sent to me straight away immediately. I would definitely be using aventure Nordique again
Reply from en.aventurenordique.com
Caroline,
Thank you so much for your detailed and positive feedback! We’re delighted to hear that you finally got the technical equipment you’d been looking for — and that our follow-up and service met your expectations.
We always do our best to stay attentive to our community of outdoor enthusiasts and to respond quickly when the right gear becomes available.
We truly appreciate your trust and look forward to serving you again for your next adventure!
Nordically yours,
Régis for the Aventure Nordique team
Verified
Can't believe how quickly orders arrived in Australia. And great prices too.
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I am super happy with AN! I got my BC skis with mounted bindings fast. Altogether it was 7 days order to delivery with o international EU shippment. Thanks AN! Piotrek, Poland
Reply from en.aventurenordique.com
Hello Piotrek,
Thank you very much for your feedback from Poland!
We’re delighted to hear that your cross-country skis arrived quickly and that you’re completely satisfied with the bindings fitted by our team at base camp.
Ensuring thorough preparation and efficient international shipping is part of our commitment to helping you enjoy the snow without delay!
All that remains is for us to wish you some wonderful outings!
Enjoy the great outdoors!
Marion for Aventure Nordique team
Verified
Order was very quick and I am happy with quality of products
Verified
Quick delivery, very good service, article as described, everything perfect.
Verified
Great service and quality equipment! Very satisfied with the support and equipment offered for sale!
Reply from en.aventurenordique.com
Hello,
Thank you for your very positive feedback! We are delighted that you are happy with this new order, which was dispatched from our base in the Vercors (France).
We hope you enjoy your new equipment!
Marion for Aventure Nordique team
Verified
I liked the speed of order processing and delivery. I also liked being kept informed of the delivery status.
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Quality, good price, friendly staff
Very flexible with re-ordering returned item, friendly communication, quality for good price
Reply from en.aventurenordique.com
Hello,
Thank you very much for your positive feedback !
We are delighted that our flexibility regarding the return of your item, as well as the smoothness of our communication, have left you completely satisfied. At Aventure Nordique, we place great importance on providing this direct and personalised support, so that every outdoor enthusiast can equip themselves with the gear best suited to their outdoor adventures.
It’s a pleasure to hear that you also appreciate the value for money of our technical range.
Enjoy the great outdoors!
Marion for aventure nordique team
Verified
Rapide et correct
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I have been buying from Aventure Nordique for the past 10 years, and I never had an issue. When I needed an advice, customer care was always there to help. Shipping is also well organized and works really well.
Verified
Luotto toimittaja
Hyvin toiminut tilaukset ja toimitukset. Hyvä valikoima ja hintataso ollut riittävä budjettillani.
Asiakkaiden tuotearvosteluosuus olisi hyvä lisä tuotteiteiden valintaan.
Verified
Great service
delivery on time. Satisfied customer. Recommend. Was almost only shop where I could buy the new tent model msr hubba hubba HD.
Reply from en.aventurenordique.com
Hello,
Thank you very much for your feedback. We are delighted that you were able to find the MSR Hubba Hubba HD on our website; we strive to make new technical products available as soon as they are released.
As logistics are managed directly by our team in Vercors, we are always pleased to hear that the delivery met your expectations.
This is a particularly reliable tent model for backpacking, so please feel free to share your impressions with us after your first few nights in the field.
Enjoy the outdoors!
Best regards,
Verified
Fast shipping, great products that I couldn't find anywhere else like the Cumulus Incredilite. Really happy with my purchase!
Reply from en.aventurenordique.com
Hello,
Thank you very much for your feedback. We are delighted that you are happy with your Cumulus Incredilite down jacket.
It is indeed a technical product that we chose to include in our selection for its excellent weight-to-warmth ratio, ideal for traveling.
We hope you enjoy your new gear. Feel free to give us your feedback after you've tested it out in the field!
Enjoy the outdoors!
Marion for Aventure Nordique team
Verified
Very happy with Lowe Alpine classic cap
I am very happy with the Lowe Alpine classic cap in red. Adventure Nordique is the only shop in the EU who has this stock. Wonderful!
Reply from en.aventurenordique.com
Hello,
Thank you very much for your feedback. We are delighted that you were able to find this cap in our store!
As specialists, we strive to find specific, high-performance equipment that is not available everywhere. We are delighted to hear that our internal logistics enabled you to receive your order quickly so that you could enjoy it without delay.
Enjoy the outdoors!
Best regards,
Marion for Nordic Adventure Team