https://www.chiemihara.com/en/
Reviews:

2,431 total reviews   944 reviews in the last 12 months

4.87

Excellent

2,431 total reviews
944 reviews in the last 12 months

5
93 %
4
4 %
3
2 %
2
< 1 %
1
1 %

Certified since: Apr 18, 2023

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Review summary

Customers overwhelmingly praise the high quality, craftsmanship, and materials of the shoes, describing them as luxurious, durable, and outstanding. Comfort is frequently mentioned as a highlight, with shoes requiring no break-in period and suiting various foot shapes for all-day wear. Fast, efficient, and reliable international shipping is often noted, delighting customers with its speed. Unique, artistic designs and highly stylish aesthetics are admired, setting the shoes apart as wearable art. Customer service is generally described as excellent, supportive, and helpful. The website is found to be informative, offering useful product descriptions and photos. A few customers experience issues with sizing, either desiring more size options or noting slight inconsistencies between models. Experiences with returns are mixed; while some find the process smooth, others report delays and poor communication. Additionally, some users mention technical issues with the website, such as slow performance or difficulties with navigation and filters.

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Reviewshttps://www.chiemihara.com/en/

(12)
(4)
(16)
(35)
(877)
Community member 
1 Reviews
 Verified
Great online shopping experience. Very detailed description of products, beautiful pictures and all necessary information. No fuss payment and very quick delivery. I am a very satisfied customer!
Community member 
2 Reviews
 Verified
The quality of Chie's is always excellent. They are true to size whether they are boots, high heels or flats. The deluvery was with express courier and I received them in 2 days. I am very satisfied!

Reply from https://www.chiemihara.com/en/

Thank you so much for your kind words and continued support! We hope you enjoy your new pair!
Community member 
1 Reviews
 Verified
I thought about buying a pair of Chie Mihara shoes for years, and for my wedding I finally did. They are amazing quality, true to size, and the softest leather. They’re also exactly as pictured and very comfortable. Truly unique, high quality shoes. I thought I would keep one pair, but I ended up keeping both. They’re too good.

Reply from https://www.chiemihara.com/en/

We’re truly delighted that you chose your Chie Mihara shoes for such a special occasion - congratulations on your wedding! Thank you for sharing such a meaningful experience with us! ❤️
Community member 
4 Reviews
 Verified

The best treat

Very consistent sizing and fit so I aways get to keep the style I have chosen and I love they are equally stylish and comfy to wear. Ordering and delivery straight forward even to England - thank you

Reply from https://www.chiemihara.com/en/

Thank you so much for your kind words . It means a lot to us, and we look forward to welcoming you back again soon!
Community member 
1 Reviews
 Verified
I haf an issue with one of the shoes i had ordered. Super friendly and efficient customer service who then helped me a fitting other pair. Hsve bought these shoes for years (typically one per year) and love them - in both comfort, quality and looks

Reply from https://www.chiemihara.com/en/

Thank you so much for your kind words. We’re delighted we could help you find the right pair and that you continue to enjoy our shoes. ❤️
Community member 
1 Reviews
 Verified

returning back a pair of shoes

I’d love to give you an excellent rating! I ordered a beautiful pair of shoes — truly unbelievable — but unfortunately, once I tried them on, I realized the heel was much higher than I could comfortably walk in. Sadly, I had to send them back. You received the return and refunded the amount immediately, which I truly appreciate. Thank you for the great service — I’ll definitely be shopping with you again very soon!

Reply from https://www.chiemihara.com/en/

We’re so glad that, despite the shoes not being the perfect fit for you, our return process and service met your expectations! 🌸 Thank you for your kind words and trust - we can’t wait to delight you with your next pair. 👠
Community member 
1 Reviews
 Verified

I love Chie's Shoes

Shipping was very fast, and the shoes are better in person. I love them, and I will be ordering again in the future. Keep up the fabulous designs, because too many shoes look exactly the same.

Reply from https://www.chiemihara.com/en/

Thank you so much for your wonderful feedback! ❤️
Community member 
1 Reviews
 Verified
Best shoes ever 😍 Outstanding quality, fantastically well designed, classy, lasting, comfortable, ... I could go on. I just love my Chies. They are worth every penny ❤️
Community member 
2 Reviews
 Verified
I bought my bridal shoes! Enthousiastic when i received them and a little bit sad because the size was not exact right. But with the personal contact they immediately advised another size and without any extra costs they could be exchanged. Amazingly happy now!

Reply from https://www.chiemihara.com/en/

Thank you for sharing this special moment with us. We’re so pleased that everything worked out smoothly in the end! ❤️
Community member 
3 Reviews
 Verified

Love in all colors

I was so happy to receive the beautiful Rycuse red and gold sandals which had been sold out and then restocked on backorder. They were well worth the wait and my only regret is that I didn’t also get them in the copper color. Please bring back the copper in size 6!!

Reply from https://www.chiemihara.com/en/

Thank you so much for your lovely message. We’re delighted the sandals were worth the wait! ❤️
Community member 
5 Reviews
 Verified
Beautiful shoes Have bought chie mihara for many years Comfortable No blisters!!! Always 5 stars Very fast reliable delivery
Community member 
2 Reviews
 Verified
You called me directly because my house number was missing in the order. Thanks for going the extra mile here! Highly appreciated. And, not to forget, my new sandals are georgeous!

Reply from https://www.chiemihara.com/en/

Thank you so much for your kind words. We’re delighted we could help ensure your order arrived safely, and even happier that you love your new sandals. ❤️
Community member 
2 Reviews
 Verified
I have always loved Chie Mihara’s shoes from the first one I purchased from Saks to the ones I received yesterday thank you for a well made Shoe with and care…

Reply from https://www.chiemihara.com/en/

Thank you so much for your kind words. We hope you enjoy your new pair!
Community member 
2 Reviews
 Verified
My Chie’s are my favorite shoes. They are beautiful, soft on the inside and fit well. I come back every season for a pair or two and find my purchases to be an investment in my feet, an expression of my creativity and when I wear a pair of Chie’s something that makes my day better.

Reply from https://www.chiemihara.com/en/

What a joy to read your message! We’re truly touched that your Chie’s are your favorite shoes! Thank you for coming back to us season after season, it means so much to us! ❤️
Community member 
2 Reviews
 Verified
The shoes are so beautiful! Every time I buy a pair I feel like I am buying a piece of jewellery, they are so far beyond a pair of shoes.
Community member 
1 Reviews
 Verified
beautiful shoes, the size fit me perfect! (37,1/2) very nice packed and careful to details! I love them, will come back for more for sure! Thank you Chie!

Reply from https://www.chiemihara.com/en/

Thank you so much for your wonderful feedback! We’re delighted that the fit is perfect!
Community member 
1 Reviews
 Verified

Visually fabulous

The photography is amazing and gives a great view of the shoes at many bales so you know exactly what you are getting. The descriptions are accurate and give all of the information including heel height etc that really matter. The. Shoes themselves are my absolute favorite combing color, style and comfort. I am a huge fan.

Reply from https://www.chiemihara.com/en/

Thank you for your review! We’re thrilled to hear that you love your shoes and appreciate the photos and detailed descriptions! 🌟
Community member 
1 Reviews
 Verified

Quick delivery and good ingo

Quick delivery, enlightening pictures and relevant info on size. Would appreciate info about exact length of shoe instead of tables comparing shoe size systems.

Reply from https://www.chiemihara.com/en/

Thank you for your thoughtful feedback. We’re delighted that you were happy with the delivery and product information, and we appreciate your suggestion about including the exact shoe length. We’ll keep it in mind as we continue improving the shopping experience.
Community member 
1 Reviews
 Verified
Schuhe haben wie immer top Qualität. Diesmal benötigte ich den Kundendienst, der schnell geholfen hat. Danke 👍
Community member 
1 Reviews
 Verified
Very elegant and simple in design. A bit expensive and shoes are not so comfortable to wear for a very long time wel beautiful

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