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Top positive review
Sep 16, 2023
Verified review
We had tried Henri Willig a few years ago when we were in Amsterdam, so we knew that it was a premium cheese and that we liked it. We were in Rotterdam recently and visited the shop located in the Markthal. The gentleman there was very helpful. We were able to try several different cheeses and choose our favorite. I decided that I wanted to bring home about 10 hunks of cheese as gifts, so the nice man talked with me about shipping. I placed an order when I got home, and the service was excellent. Easy to use website, and we ordered 2 organic and 8 Extra Old Cow Cheese (our favorite). The cheese arrived 2 days later via FedEx. Everyone who I have given the cheese to has enjoyed it as much as my husband and I do. I love being able to share things that we find on our travels with family and friends, and was a grand slam gift. And there might be a few hunks of cheese in my refrigerator that were a gift to my husband and me. We like eating the cheese as part of a charcuterie board, but I’ve heard back from a couple of people, one who has used the cheese in an omelet and one who has made grilled cheese sandwiches with it. I believe I’ll be ordering again.
I made my order on August 19th, 2023 and have YET to receive any update about my order, let alone my order itself. Nothing has been delivered to me and the last I checked, it said that the label has been put on it, but it hasn't even left the facility yet! For someone who was planning on being a long time customer, this is very sad and am not interested in making any orders in the future with poor customer service like this.
I very much enjoyed the Gouda Cow Young cheese I tried in Amsterdam. I ordered some along with Aged Gouda which I have not tried. The order came very fast. It is truly a delicious treat.
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Answer by Henri Willig Cheese
Feb 20, 2024
Thank you for your kind review of our Gouda Cow Young cheese! We are so glad you are enjoying it and that the order was received quickly. Here at Henri Willig BV, we strive to deliver the best quality products to our customers. Thank you for your support!
Henri Willig Customer Care
Mar 12, 2024
Verified review
Shipping was twice as much as my last order. Too large of an increase
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Answer by Henri Willig Cheese
Mar 12, 2024
Thank you for your valuable feedback. We are grateful that you choose our services and we value your opinion. We always strive to provide the best possible experience for our customers and we appreciate you taking the time to let us know about your experience.
Henri Willig Customer Care
Mar 4, 2024
Verified review
Excellent product reasonable shipping costs
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Answer by Henri Willig Cheese
Mar 4, 2024
Thank you for your feedback! We are glad that our cow cheese with red pesto, the coconut cheese and the selection of the Henri Willig family line with cow- goat,- and sheepmilk met your expectation.
Henri Willig Customer Care
Mar 13, 2024
Verified review
Favorite cheese and great experience
Excellent service, quality and assortment
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Answer by Henri Willig Cheese
Mar 14, 2024
Thank you for your positive feedback! We are delighted to hear that you enjoyed the quality of your beautiful giftset and the delicious dutch chocolate. We strive to provide our customers with the best experience possible.
Henri Willig Customer Care.
Mar 15, 2024
Verified review
Love your products and fast drl
Love your products and fast delivery
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Answer by Henri Willig Cheese
Mar 18, 2024
Thank you so much for your positive feedback! We at Henri Willig Kaas BV strive to provide the best possible experience for our customers, and are glad to hear that we met your expectations. Appreciate your support!
Henri Willig Customer Care
Feb 28, 2024
Verified review
Great experience, cheese is awesome
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Answer by Henri Willig Cheese
Feb 29, 2024
Thanks so much for your positive feedback! We're thrilled you enjoyed the combimation of 3 cheeses with cow-, goat- and sheepmilk.
Henri Willig Customer Care
Mar 7, 2024
Verified review
Completely convinced ! I like it
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Answer by Henri Willig Cheese
Mar 8, 2024
Thank you so much for your kind words! We are delighted to hear that we were able to impress you with the quality and taste of our high-quality cheese with truffles and the delicious truffle mayonnaise.
Henri Willig Customer Care
Mar 8, 2024
Verified review
EXCELENTE TRATO Y RAPIDEZ
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Answer by Henri Willig Cheese
Mar 11, 2024
Gracias por la excelente valoración y por reconocer nuestro rápido servicio. Nos comprometemos a ofrecer la mejor experiencia posible al cliente.
Henri Willig Customer Care
Mar 5, 2024
Verified review
Yummy cheese, ships fast.
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Answer by Henri Willig Cheese
Mar 7, 2024
Thank you for your positive feedback. We are glad to hear that you enjoyed our goat and sheep cheese and appreciate your support!
Henri Willig Customer Care
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