Henri Willig Cheese Reviews:
476 reviews in the last 12 months1,131 total reviews
Excellent
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Top positive review
Sep 16, 2023
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We had tried Henri Willig a few years ago when we were in Amsterdam, so we knew that it was a premium cheese and that we liked it. We were in Rotterdam recently and visited the shop located in the Markthal. The gentleman there was very helpful. We were able to try several different cheeses and choose our favorite. I decided that I wanted to bring home about 10 hunks of cheese as gifts, so the nice man talked with me about shipping. I placed an order when I got home, and the service was excellent. Easy to use website, and we ordered 2 organic and 8 Extra Old Cow Cheese (our favorite). The cheese arrived 2 days later via FedEx. Everyone who I have given the cheese to has enjoyed it as much as my husband and I do. I love being able to share things that we find on our travels with family and friends, and was a grand slam gift. And there might be a few hunks of cheese in my refrigerator that were a gift to my husband and me. We like eating the cheese as part of a charcuterie board, but I’ve heard back from a couple of people, one who has used the cheese in an omelet and one who has made grilled cheese sandwiches with it. I believe I’ll be ordering again.
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Top negative review
Sep 5, 2023
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I made my order on August 19th, 2023 and have YET to receive any update about my order, let alone my order itself. Nothing has been delivered to me and the last I checked, it said that the label has been put on it, but it hasn't even left the facility yet! For someone who was planning on being a long time customer, this is very sad and am not interested in making any orders in the future with poor customer service like this.
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Reviews for Henri Willig Cheese
11 days ago
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12 days ago
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12 days ago
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13 days ago
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Answer by Henri Willig Cheese
10 days ago
Thank you for your review! We are glad to hear that you received your dutch cheese, chocolate and cheese appliance so fast to your US adres,
Hope to see you soon again in the Henri Willig Webshop.
Your Henri Willig Customer Care Team
May 3, 2024
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Apr 30, 2024
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Apr 28, 2024
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Apr 28, 2024
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Apr 26, 2024
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Apr 25, 2024
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Apr 23, 2024
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Apr 22, 2024
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Apr 20, 2024
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Apr 19, 2024
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Apr 19, 2024
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Apr 18, 2024
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Apr 17, 2024
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Apr 12, 2024
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The cheese gets 5 stars! The whiskey cheese is amazing and I'd like to get more. If I'd realized how much I would have liked it, I would have e ordered six pieces! I hope it becomes part of the regular line.
However the crackers arrived in crumbs 😔. Nothing was in box to keep them from being thrown about in shipping. One loose piece of paper was worthless.
Crackers should have "bubble wrap" around the bag to avoid breaking. The bits I was able to taste had good flavour.
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Answer by Henri Willig Cheese
Apr 16, 2024
Thank you for your positive review! We appreciate your feedback about our whiskey cheese. Luckily it's still available all year round, so there's still time to order more.
We are sorry that you did not receive the crackers in perfect condition, of course we have already refunded you the corresponding amount. With Henri Willig you can always be sure - you only pay for the best quality.
In future, please do not hesitate to contact the Henri Willig Customer Care Team directly at webshop@henriwillig.com if you have any questions or problems. We look forward to assisting you.
Mar 29, 2024
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Cheese is excellent, but very disappointed in the Fedex delivery service. We paid over $25.00 for delivery of four baby cheeses, with a 2 day delivery promise. I checked status several times to see that there was a delay. Delivery time was more than 6 days. Cheese still wonderful, but delivery needs to be better or the delivery charge needs to be less.
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Answer by Henri Willig Cheese
Mar 29, 2024
It is a real shame that you never received your delicious cheese package. We are all the more pleased that we were able to send you another parcel of deliciously fresh Henri Willig cheese straight away. Please never hesitate to contact Henri Willig at webshop@henriwilli.com if you have any questions or requests regarding your order.
Your Henri Willig Customer Care Tam
Apr 11, 2024
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Stumbled on this brand during a city break from Ireland. Absolutely the best cheese I have ever had in my life- and I'm a cheese connoisseur who tried many different brands, countries, types. So I'm ordering and only ever eating this cheese ever since the visit. Absolutely the best!!!
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Answer by Henri Willig Cheese
Apr 15, 2024
Thank you for your kind words and for being a loyal customer! We are humbled by your positive review and delighted that you have found our cheese with chili, red pesto and garlic as well as the smoked cheese to be the best. We strive to provide an exceptional experience for all of our customers.
Your Henri Willig Customer Care