I like the high standards of your productrange, reasonable prizes, warranty, clear website information (product specifications including compatibilities), wide range of payment options and speed of delivery. What could you do beter? Well, contrary as mentioned on the website I did not recieve a UPS return consignment note for the pickup of my old battery.
For the Environment take the old battery kits back and recycle them.
Make the shipment go quicker. Between order and first sine of chipment were 3 days.
Make the payment system better if one choose PayPall although in the past it was on invoice. Accept that choice. It save's at least a day between order and shipment.
Questa è la seconda batteria RBC48 che acquisto per il mio apc smart ups la prima è durata 8 anni, confermo ottimo prodotto e ottima assistenza commerciale
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May 8, 2023
keurig, snel en betrouwbaar bedrijf
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May 7, 2023
Livraison rapide et conforme à la commande
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Apr 19, 2023
Ordered a UPS battery for APC model. Arrived promptly, installation easy, very reasonably priced compared to other options. Very happy.
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Mar 23, 2023
Fast delivery. Everything is included ( fuse holder etc )
The battery I needed was easy to find and I also appreciate that it included instructions on how to safely replace my old UPS battery with the new one.
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Mar 13, 2023
Envío rápido. Me ha impresionado que tengamos que hacer la transferencia después de probar e instalar el producto. Un detalle espectacular. Muchas gracias.
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Feb 21, 2023
Great value for money. Quick delivery. Pay not before goods received. Sturdily packed - no damage possible. In short: everything is as it should be.
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Feb 17, 2023
So impressed with the level of communication, delivery and quality of the product! 10/10 Service.. will defiantly recommend this company.
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Feb 7, 2023
Perfect delevery and service
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Feb 2, 2023
I am sure the batteries would have been fine, but unfortunately there was a surprise on delivery of an extra cost; nearly £70 in import duties and I think that the site could have done a lot better by making the Customer aware of this likelihood. With hindsight, I might have known but this happens to be the first time I have encountered this issue so had not taken it into account. Other sites I have used, however, do make this clear and some even add the duty to the overall price and there are no surprises as everything is transparent and clear. Live and learn, as they say...
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Answer by battery-direct.com
Feb 3, 2023
Dear Mr. Hayes,
thank you for your submitted valuation. We are aware that the import sales taxes and are very frustrating for our customers sitting in the UK. This is an issue which we can't unfortunately changed.
I wanted to inform you that there is an indication of the shipping costs to the UK on our website:
https://www.battery-direct.com/shipping-cost.html
Furthermore we stay always at disposal for our customers in case of any questions or any issues which aren't clear.
Best regards
Team Battery-Direct
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Jan 8, 2023
Items delivered as described and delivered quickly. Excellent service.
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Dec 26, 2022
Hello,
Order placed failingly and received very quickly,
perfect,
thank you
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Dec 19, 2022
Perfect for my !
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Dec 12, 2022
The battery I bought fits perfectly my old fashioned APC equipment, no need to buy a new one.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews:
They are not included in the overall rating. No verification measures have been taken.