battery-direct.comReviews

: 199Excellent

4.86
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certified since: Feb 17, 2021
updated on: Jun 1, 2023
battery-direct.com is checked and certified according to the Trusted Shops quality criteria
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certified since: Feb 17, 2021
updated on: Jun 1, 2023
battery-direct.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At battery-direct.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for battery-direct.com

4.86
Excellent
How is the rating calculated?

59 verified reviews in the last 12 months

5
90 %
4
7 %
3
3 %
2
0 %
1
0 %
199 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review

Nov 5, 2022
I like the high standards of your productrange, reasonable prizes, warranty, clear website information (product specifications including compatibilities), wide range of payment options and speed of delivery. What could you do beter? Well, contrary as mentioned on the website I did not recieve a UPS return consignment note for the pickup of my old battery.
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the most relevant critical review

Jun 27, 2022
 
by Sebbie P.
For the Environment take the old battery kits back and recycle them. Make the shipment go quicker. Between order and first sine of chipment were 3 days. Make the payment system better if one choose PayPall although in the past it was on invoice. Accept that choice. It save's at least a day between order and shipment.
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Reviews for battery-direct.com

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 Verified review
Feb 2, 2023
I am sure the batteries would have been fine, but unfortunately there was a surprise on delivery of an extra cost; nearly £70 in import duties and I think that the site could have done a lot better by making the Customer aware of this likelihood. With hindsight, I might have known but this happens to be the first time I have encountered this issue so had not taken it into account. Other sites I have used, however, do make this clear and some even add the duty to the overall price and there are no surprises as everything is transparent and clear. Live and learn, as they say...
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Answer by battery-direct.com
Feb 3, 2023
Dear Mr. Hayes, thank you for your submitted valuation. We are aware that the import sales taxes and are very frustrating for our customers sitting in the UK. This is an issue which we can't unfortunately changed. I wanted to inform you that there is an indication of the shipping costs to the UK on our website: https://www.battery-direct.com/shipping-cost.html Furthermore we stay always at disposal for our customers in case of any questions or any issues which aren't clear. Best regards Team Battery-Direct
 Verified review
Jun 27, 2022
 
by Sebbie P.
For the Environment take the old battery kits back and recycle them. Make the shipment go quicker. Between order and first sine of chipment were 3 days. Make the payment system better if one choose PayPall although in the past it was on invoice. Accept that choice. It save's at least a day between order and shipment.
Report review