murano-store.com/en/

Reviews:

thankyou!

Thankyou!!!

Monsieur Francois, Nous sommes désolés si la taille du médaillon ne correspond pas à vos attentes. Nous précisons toutefois que les dimensions indiquées dans la fiche produit sont exactes et correspondent au modèle reçu. Les photos et mesures sont toujours fournies afin de permettre un choix le plus clair possible avant l’achat. Nous restons bien entendu disponibles pour toute question ou clarification avant ou après commande. Merci!

Thank you for your order. If there is anything we could improve or clarify about your experience, we would be glad to hear from you. We remain available for any assistance.

Dear Judy, thank you for your feedback. We would like to clarify that your order was fully paid in advance and we do not offer Cash on Delivery (COD) service. The charges requested upon delivery are import duties and taxes applied by US customs, which are not controlled by us and are the responsibility of the buyer, as stated in our shipping policy. Unfortunately, these costs vary depending on local regulations and cannot be determined in advance. We always recommend checking with local customs authorities before placing an international order. We remain at your disposal for any further clarification.

Dear Marie-Thérèse, thank you for your feedback and for appreciating the beauty of the product. All the available options and specifications are clearly described on the product page, and we are always available to assist customers before and after the purchase in case of any doubt via mail whapp or telephone immediatly. We are sorry if something was not clear during your selection process and we will take your comment into account to further improve clarity. Kind regards, Murano Store

Muchas gracias, Laura! Nos alegra muchísimo saber que la entrega fue rápida y que la calidad y la presentación estuvieron a la altura de tus expectativas. Tu recomendación significa mucho para nosotros. Si necesitas algo más en el futuro, estaremos encantados de ayudarte. ✨

thankyou

thank you

Muito obrigada, Maria! Ficamos muito felizes em saber que a assistência e o acompanhamento foram excelentes para você. Agradecemos de coração a sua recomendação — significa muito para toda a nossa equipa. Se precisar de qualquer coisa no futuro, estaremos sempre à disposição. ✨

Thank you so much for your fantastic 5-star review! We’re truly happy to hear that everything was excellent.

We’re sorry to hear about your dissatisfaction. At the moment, however, the review does not include any details that would help us understand the issue encountered. If you wish to provide more information or contact us directly, we remain fully available — constructive feedback is always appreciated.

Thank you so much, Brigitte! We’re delighted to hear you’re happy with the quality and shipping. Hope to see you again soon on Murano Store! ✨ ❤️

Thank you so much, Franck! We’re truly happy to know that you had a great experience with us. Your trust and your positive feedback mean a lot — it motivates our team every day. If you ever need anything else, we’re always here for you. Merci beaucoup! ✨

Thank you, David! Your message made us smile — and we’re especially happy to see your 5-star rating in the end! ⭐⭐⭐⭐⭐ We truly appreciate your support and are glad you had a positive experience with us. If there’s anything else we can do for you, we’re always here to help!

Thank you very much, Hans-Ulrich! We truly appreciate your 5-star rating. Your support means a lot to us, and we’re glad to know you had a positive experience. If you ever need anything or have any questions, we’re always here to help. Danke schön!✨

Thankyou!

Merci beaucoup pour votre avis ! Nous sommes ravis que le produit vous ait plu et que la livraison ait été rapide. À très bientôt sur Murano Store ✨ ❤️