Dakiheaven.com

Reviews:

Excellent customer service. Very fast delivery.

10/10 will order again. The support is excellent.

Bestelde product goed ontvangen en van goede kwaliteit. Wel een lange levertijd.

The product is really good, the 2 Way Tricot (before they added the upgraded option) feels really smooth and stretchy, very breathable and the color is great, the pillow is very huggable, especially a 170cm one, and since this is my very first time buying a dakimakura, I wanted to check so I buy 160cm and 170cm, suffice to say, I'm disappointed I didn't buy 2 170cm instead. And the service is good, the exchange through emails took at most 3 days or so, and the two import fees are fully refunded. The only annoying part in this whole process is the shipment, and that's probably not their fault, the cover shipment through UPS gets delivered pretty quickly, exactly in line with their estimation time, however, the inner pillow, which shipped through PostNL took a long time, way beyond the estimation time, and I think this is mostly my country's fault, it has been stuck in the customs for at least 2 weeks, and that's probably because I email them (the customs) directly, not sure what happened if I didn't. All in all... I'm pretty pleased with the product and the service, I kind of want to know how this upgraded 2 Way Tricot feels, maybe I'll buy it again later but with custom, commissioned art

Good products, quite affordable and very good customer service.

There where some complications at first (DPD coulnd't find my adress for some reason) but the service person helped me out and even send out a replacment after my order got send back to them. Really friendly people and the pillow is nice and squishy. 😊

My second item was shipped with the wrong phone number, which made it very difficult to track down, on top of it taking one month to reach me. However, the product quality is decent, both the pillow and the cover. The cover doesn't 100% match the level of detail of the Cuddly Octopus original, but it's good enough and I'll probably come back if they add more covers by Iwbitu.

Everything is great.