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Dakiheaven.eu
Reviews:

75 reviews in the last 12 months75 total reviews  

4.57
Excellent

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Top positive review

Sep 16, 2023
 Verified review
First order I place from this online store, prompted by the wide selection and the fact that it seems to be based in Europe. Ordered an inner body pillow and a body pillow case.... Very good quality for both although the peachskin of the pillow case is a bit rougher compared to other peachskin dakimakuras I own. The inner body pillow was shipped from Europe and arrived in a few days while the pillow case arrived from China almost a month after shipping... I consider myself lucky that it even arrived and that I didn't have any problems with customs or have to pay customs duties or anything. For the future I don't think I will place any more orders unless it is clearly stated if what I am buying is shipped from the Schengen area or not.

Top negative review

Dec 14, 2023
 Verified review
Never received item. After a month an half no updates. Order has been stuck at the “shipping facility” for a month. It’s a shame because I was really looking forward to my Order as I’ve been searching for the design everywhere.
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Reviews for Dakiheaven.eu

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Jan 25, 2024
 Verified review
Reliable and fast delivery.
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Feb 5, 2024
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11 days ago
 Verified review
Poor communication I had two orders the first one I didn't receive two of the items I ordered. The second order I didn't receive at all
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Dec 24, 2023
 Verified review
My items got shipped out quickly and there’s a lot of designs available to order. Took a while for the items to arrive, but hardly the stores fault as I ordered at the most busy time of the year. No issues with extra customs fees and such. Will order again in the future.
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Answer by Dakiheaven.eu
Jan 10, 2024
Thank you for your review! It seems like your package took a little longer than usual, but in the end everything turned out great. Thank you for your patience and understanding and we hope to see you again soon!
Dec 23, 2023
 Verified review
I'm sill waiting for arrival for my pillow case but everything else went very well
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Answer by Dakiheaven.eu
Jan 10, 2024
Hi Isaiah, thank you so much for your support! We're happy to say that we will be able to ship your pillowcase by early next week :)
Dec 25, 2023
 Verified review
Quick delivery, good quality product and one very happy child.
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Answer by Dakiheaven.eu
Jan 10, 2024
Hi Jenny, thank you for taking the time to write a review. We're happy to see that you're satisfied with the quality of your order and the quick delivery. We hope to see you again soon! P.S: say hi from us to the very happy child ;)
Jan 15, 2024
 Verified review

Great website

Good product quality, affordable prices, thank you !
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Jan 16, 2024
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Dec 25, 2023
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Dec 24, 2023
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Dec 26, 2023
 Verified review
1/2 orders never arrived
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Answer by Dakiheaven.eu
Jan 10, 2024
Hi Hjem, we checked your order and noticed that it has been succesfully delivered on the 5th of January. We're very sorry for the late delivery, we shipped some orders later than usual because of the fire we had at our factory at the end of November and the holiday season is always busy. Despite the delay we hope you're happy with your order!
Dec 14, 2023
 Verified review

Excellent price/value ratio

Note: While my first order was a disappointment (small, but prominent printing error on one side), the staff offered a discount on the next buy or a complete refund. I went for the discount and ordered another 2 Dakimakura, which then where as expected. In general, the quality is extremely good while the price is significantly lower than other premium sellers (Cud***Oct*****). Ofc you should not expect the equivalent of 150€ japanese originals, but they come very, very close. Not to forget that they have the largest collection if have encountered so far (Well, many are bootlegged copies, but in comparison to the cheap stuff sold on Al*Ex*****, they are of high resolution with vibrant colors and clear lines)
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Answer by Dakiheaven.eu
Jan 10, 2024
Hi Teja, it's been a while since you placed this review, but we would like to express our gratitude for sharing your experience. Thank you for giving us a second chance and we hope to see you again soon!
Dec 4, 2023
 Verified review
Great material and designs, but shipping was very slow. It took nearly 2 weeks to get here after being received by USPS, with more than a full week of no updates as it just sat in the state directly next to me. Meanwhile, I can get orders from halfway across the country in 3 days no problem from other sellers. I realize this could just have been an issue with USPS though, thus only the 1 star reduction.
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Answer by Dakiheaven.eu
Dec 12, 2023
Hi! Thank you for sharing your experience, and we're sorry to hear that your package was delayed with USPS. We're happy to hear that you're satisfied with the quality of our materials and designs! We hope to welcome you back to our shop soon :)
Dec 12, 2023
 Verified review
Customer service was attentive when compared to competitors. The access to FedEx delivery is also a plusntbey have over the competition. USPS is awful so it's great to have an alternative.
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Answer by Dakiheaven.eu
Jan 10, 2024
Hi Jacob, it's been a while since you wrote this review, but we would like to thank you for taking the time to write about your positive experience :)
Nov 28, 2023
 Verified review

High quality service!

Shipping was extremely fast for the remote location I live. Items were also well packed and everything arrived in perfect condition! Will definitely buy from here again!
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Answer by Dakiheaven.eu
Dec 12, 2023
Hi Sean, thank you for writing about your experience and your kind words! We're delighted to hear that you're so content with the shipping time and the items you ordered. Thank you for your support and we hope to welcome you to our store again soon!
Dec 11, 2023
 Verified review

The quality of the pillow is amazing!

The pillow arrived month after I placed the order, and it looks great! The print looks vibrant, the fabric is soft….just so perfect. Highly recommend this :)
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Answer by Dakiheaven.eu
Dec 12, 2023
Hi there! Great to hear that you're so satisfied with the print and softness of the pillow :) Thank you for your kind words and we hope to see you again soon!
Dec 3, 2023
 Verified review
I like the pillow case, it took a while, a while while but that's all good, I'm just happy I got it in good shape.
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Answer by Dakiheaven.eu
Dec 12, 2023
Hello there! Thank you for sharing your experience, we understand your order took it's time, but you're happy with the quality of our pillowcases. Thank you for your patience, and we hope to see you again soon! :)
Dec 19, 2023
 Verified review
Product was what i expected. 10/10 cant wait to stuff the femboy body pillow
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Answer by Dakiheaven.eu
Jan 10, 2024
Great to hear that we could match your expectations :D
Nov 30, 2023
 Verified review

Great service

Great pricing, faster shipping than expected. Artwork is good for the price.
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Answer by Dakiheaven.eu
Dec 12, 2023
Hello! Thank you for sharing your experience with everyone, and we're glad that you're happy with our low prices and high quality artwork :). Also nice that your order arrived faster than expected. Until next time!
Dec 17, 2023
 Verified review
Good quality and fast delivery. No problems
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Answer by Dakiheaven.eu
Jan 10, 2024
Hi Marie, it's been a while ince you wrote this review, but we would like to express our gratitude for writing about your positive experience :) We hope to see you again soon!