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Reviews for Dakiheaven.eu
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5 days ago
Verified review
Great material and designs, but shipping was very slow. It took nearly 2 weeks to get here after being received by USPS, with more than a full week of no updates as it just sat in the state directly next to me. Meanwhile, I can get orders from halfway across the country in 3 days no problem from other sellers. I realize this could just have been an issue with USPS though, thus only the 1 star reduction.
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11 days ago
Verified review
High quality service!
Shipping was extremely fast for the remote location I live. Items were also well packed and everything arrived in perfect condition! Will definitely buy from here again!
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Nov 10, 2023
Verified review
You get what you pay for
Item price was good and it arrived fast. Materials are good for the price range.
There was a broblem with customs, but customer service was great. Would buy again.
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Answer by Dakiheaven.eu
Nov 14, 2023
Thank you for taking the time to write a review about your experience. We always try our best to offer a suitable solution and compensation to our customers when an unforeseen problem arises. We're glad you were satisfied with the quality of our products and our customer service :) We hope to welcome you to our store again soon!
5 days ago
Verified review
I like the pillow case, it took a while, a while while but that's all good, I'm just happy I got it in good shape.
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9 days ago
Verified review
Great service
Great pricing, faster shipping than expected. Artwork is good for the price.
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Nov 11, 2023
Verified review
Exactly as described
Really good quality and value for money
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Answer by Dakiheaven.eu
Nov 14, 2023
Thank you for your review :) We're very glad that you're satisfied with the value and quality of our products. Until next time!
Nov 13, 2023
Verified review
Fast delievery, great quality
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Answer by Dakiheaven.eu
Nov 14, 2023
Thanks for the review Michael, and how great to hear that you're happy with the delivery speed and quality of our products. Enjoy your new Daki and until next time!
4 days ago
Verified review
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4 days ago
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7 days ago
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Nov 12, 2023
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Nov 9, 2023
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Oct 12, 2023
Verified review
The quality was actually good and it…
The quality was actually good, and it was shipped in a reasonable time. However, I also ordered other items that are in the EU (I live in the EU) and they still haven't arrived after more than 4 weeks. But Dirk from the customer support team helped me out really fast, and they got delivered safely. Overall, I am satisfied with the quality, and I am impressed by how good the customer support is.
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Nov 6, 2023
Verified review
Good quality pillows, amazing service, size misunderstanding
Update: The pillow worked with my case. I can recommend this shop. :)
Quality: I ordered the Plush Deluxe and the quality was very good. The pillow is soft yet firm and thick. Worthy of the name deluxe.
Service: The order arrived fast and in perfect condition.
Customer support: Answered my questions fast and was very friendly.
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Answer by Dakiheaven.eu
Nov 14, 2023
Thank you so much for the update Daniela, we're happy to hear that our inner pillow fit perfectly around the pillowcase you ordered. Enjoy your new super comfortable Daki and we hope to see you again soon! :)
Nov 6, 2023
Verified review
You guys are phenomenal, customer service is always so helpful and answer any questions i have. I recently ordered dorothea's pillow cover and i needed it to get here before my wife and i anniversary to surprise her and they made that happen. Again thank you guys you're awesome
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Answer by Dakiheaven.eu
Nov 8, 2023
Thank you so much for your kind words and for sharing your positive experience with our customer service team! We're thrilled to hear that we could help you get Dorothea's pillow cover in time for your anniversary surprise. It's our pleasure to assist you and ensure that you have a great shopping experience. We appreciate your support and hope you and your wife have a wonderful anniversary celebration! If you have any more questions or need further assistance in the future, please don't hesitate to reach out.
Oct 9, 2023
Verified review
Costumer service was excellent as well as the pricing. Shipping was fast and the small mistake was taken care of swiftly. Product 10/10 would recommend.
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Answer by Dakiheaven.eu
Oct 10, 2023
Thank you for sharing your experience with our shop. Happy to hear that you're so satisfied with our customer service and the quality of our products, we hope to welcome you to our shop again soon :)
Nov 6, 2023
Verified review
Good quality. Fast shipping. Everything was perfect.
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Answer by Dakiheaven.eu
Nov 8, 2023
We're thrilled to hear that you had a positive experience with our service and that everything was perfect for you! Providing good quality products and fast shipping is always our goal, and we're delighted to know that we met your expectations. If you ever need assistance or have more orders in the future, don't hesitate to reach out. Your satisfaction is our priority, and we appreciate your feedback.
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