Dakiheaven.com

Reviews:

The product is really good, the 2 Way Tricot (before they added the upgraded option) feels really smooth and stretchy, very breathable and the color is great, the pillow is very huggable, especially a 170cm one, and since this is my very first time buying a dakimakura, I wanted to check so I buy 160cm and 170cm, suffice to say, I'm disappointed I didn't buy 2 170cm instead. And the service is good, the exchange through emails took at most 3 days or so, and the two import fees are fully refunded. The only annoying part in this whole process is the shipment, and that's probably not their fault, the cover shipment through UPS gets delivered pretty quickly, exactly in line with their estimation time, however, the inner pillow, which shipped through PostNL took a long time, way beyond the estimation time, and I think this is mostly my country's fault, it has been stuck in the customs for at least 2 weeks, and that's probably because I email them (the customs) directly, not sure what happened if I didn't. All in all... I'm pretty pleased with the product and the service, I kind of want to know how this upgraded 2 Way Tricot feels, maybe I'll buy it again later but with custom, commissioned art

There where some complications at first (DPD coulnd't find my adress for some reason) but the service person helped me out and even send out a replacment after my order got send back to them. Really friendly people and the pillow is nice and squishy. 😊

Honestly a really great customer service and one that has assisted in a shipping issued that could have happened to anyone.fixed issues, shipped it. And 10% refund on the issue. May be buying again from here.

Good products, quite affordable and very good customer service.

10/10 will order again. The support is excellent.

Excellent customer service. Very fast delivery.

Everything is great.

This was my first time ordering from Dakiheaven and I couldn't be happier! I'm usually very careful when it comes to ordering from shops that I don't know, but I decided to give this one a shot and I definitely took the right decision! I wanted to create a custom pillow case and had a few questions about it. Their customer support was incredibly friendly and always replied right away. They were super helpful and even placed the order for me because my request was a bit complicated. The inner pillow arrived after about a week, the pillow case took about 7 weeks to arrive. That was to be expected though and it was totally worth the wait! The quality of the case is incredible. The fabric (2 Way Tricot) is super soft and I was shocked by how good the printing quality is and how vibrant the colors are. From start to finish, this was a great experience and I'm super happy my request was executed to perfectly. Best customer support I've ever had! I would definitely buy from them again.

There was some delay with my order, but support were very helpful with getting it sorted. Will definitely be ordering something again in the future.

Service was very Good. If you could display the expected time until shipment it would be perfect! :)