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Review summary
Many customers praise the high quality of the products, as well as the appealing design and customization options. Service is widely regarded as very good, with staff noted for their friendliness, professionalism, and attentiveness. Delivery is frequently described as punctual and efficient, contributing to a positive shopping experience. However, some customers have experienced issues with sizing, finding the fit unreliable or the sizing guide insufficient. A minority also mention concerns regarding material quality or poorly finished seams. There are occasional reports of dissatisfaction with service and confusion or delays in the shipping process. Additionally, a few customers express a desire for greater variety or improved customization options.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsInverse
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Very professional, very friendly with products...
Very professional, very friendly with quality products
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Reply from Inverse
Thank you very much for your review! We are delighted to know that you appreciated our professionalism, our welcome, and the quality of our products. Your trust and satisfaction are our greatest reward!
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The quality of the products are 2nd to none.
Enda Markey (contact in Ireland) is extremely helpful, he will walk you through the ordering process from initial ideas to completing the sale.
Unless you move over here with full production, there is nothing else I think you could do better
Reply from Inverse
Thank you so much for your review and feedback. We are delighted to hear that we have met your expectations and that you are so pleased with both the product quality and the service and business experience.
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Good experience, equipment design a bit lacking
Good experience, although we expected more proactivity and better expectations regarding the equipment design. We ultimately followed a continuous line because we weren't offered good design options by Inverse.\n\nIn terms of the commercial aspect, a 10, and as far as we have tested the clothing so far, everything is perfect.
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Reply from Inverse
Thank you very much for the rating and your comment.\nRegarding the design, we apologize for not meeting expectations. We will analyze how to improve in this aspect. On the other hand, we are very happy to know that you are so pleased with the commercial attention and the quality of the product.
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Club Gear
We love the quality and design of the Inverse gear.
Nice soft material just what you need for racing.
True to size also.
Reply from Inverse
Thank you so much! We’re really glad to hear you love the quality and design. It means a lot to us that the material and fit met your expectations.
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The best equipment
The quality of the shirts is very good, they made the process very easy by just providing them a photo, totally recommendable.
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Reply from Inverse
Thank you so much for your review! 😊 We are delighted to know that you liked the quality of the shirts and that the whole process was so easy. That's exactly what we strive for. We are here for whatever you need, it will be a pleasure to work with you again!
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Good product and good service.
Despite an error with the shipment of the material (a tri-suit) initially, the customer service resolved it very kindly and efficiently, and we were able to have the suit before the event.
The suit, which is made on-demand, is of very good quality.
I am very grateful to the inverseteams team for the service.
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Reply from Inverse
Thank you very much for your review!
We are glad that our customer service team was able to resolve it in time. We hope the event went well. 😉
For us, quality is as important as service. Thank you for trusting Inverse and we hope to accompany you in many more sporting challenges!
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Reply from Inverse
Thank you for taking a few minutes to evaluate your experience. We regret that it wasn't completely satisfactory. If there is any aspect you think we could improve, we would love to hear your opinion. Your feedback helps us continue to improve. Thank you for your trust!
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Fulfill deadlines. Garment making.
Man, ...on the other hand, was looking for more trail shirt options as I only had one model. I saw in Collbató, at the stall for dawn, another model that you don't have on the web.
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Reply from Inverse
Thank you very much for your feedback. We will take your comment into account for when we renew the collection to try to have a wider range.
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Everything very good
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Reply from Inverse
Thank you very much for the feedback. We are very glad that you are happy with our service.
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The relationship with customer service is very good. The person I spoke to is very pleasant, understanding, and seeks to find a solution in case of a problem, for example, with the size of the purchased item. Also, the quality of the triathlon suits is very good. I recommend and will recommend again!
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Reply from Inverse
We sincerely thank you for your positive feedback. We are delighted to learn that your experience with our customer service has been pleasant and that our triathlon suits give you complete satisfaction.\nYour recommendation means a lot to us and motivates us to continue in this direction. We remain at your disposal, of course.\nLooking forward to accompanying you in your future sporting challenges!
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4.36
Good91 total reviews22 reviews in the last 12 months
Contact
Inverse
- inverseteams.com/en
- atencionalcliente@inverseshop.com
- Mollet del Vallès, ESP
About
Inverse
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