Cuckooclocks.com- Logo - reviews

Cuckooclocks.comReviews

: 1,608Excellent

4.77

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: Aug 3, 2009
updated on: May 29, 2023
Cuckooclocks.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cuckooclocks.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Aug 3, 2009
updated on: May 29, 2023
Cuckooclocks.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cuckooclocks.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cuckooclocks.com

318 verified reviews in the last 12 months

1,608 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Sep 27, 2022
Like the fact you can get mini cuckoo clocks, as I dont have a big place and the large ones I would be worry about the weight, and that you can now get Quartz. love the fact I can order a genuine Black Forrest clock on line now, where before when I lived in Germany for a while back in the 80's would have to visit the area, which sadly I never got the chance, so many lovely clocks to choose from, I brought one I now have as it reminded me of Germany which I still miss to this day; and the lovely helpful service to do better a back door that has a better fix as my one kept fall off.
Report review

the most relevant critical review


Mar 23, 2023
 
Produit très fragile,ayant nécessité le changement de la boîte à musique,les poids trop lourds pour la mécanique à musique trop faible donc usure anormale ! Plusieurs fois révisé chez un horloger professionnel pour des pannes de sonnerie.Bref,cela m'a coûté très cher.Mieux vaut s'orienter vers des coucou électronique bien plus fiable dans le temps ! J'en ai acheté deux autres qui fonctionnent très bien depuis des mois!
Report review

Reviews for Cuckooclocks.com

 Sort by 
Relevance
 Verified review
13 days ago
Lots of options to choose from. Clock was shipped very quick and really surprised how fast I received it. Very nice authentic clock from Germany
Report review
 Verified review
May 14, 2023
Report review
 Verified review
Mar 31, 2023
Wonderful experience. My first time ordering directly from a foreign country and was pleasantly surprised at the great service and that everything was done just as advertised. When I did have a possible issue, it was easy to find a contact and I received a response immediately and the issue was dealt with immediately as well. It was a late Christmas present for my husband and the person responding to my email was signed “Clause”, 😄 I shared with my kids and said, it really is from Santa Clause! 😆 My husband is so happy with his clock which reminds him of his childhood. We are in Hawaii and there is nothing we can get here like an authentic German Cuckoo clock.
Report review
 Verified review
Mar 31, 2023
 
The traditional beauty of Black Forest designs are higly valued by tiene whole family. Your puntuality in shipments and delivery is also valued. It is also mentioned, the excellent packaging of such beautiful, fine and delicate watches. Greetings from México, for CUCKOOCLOCKS'S staff. Oscar Peralta
Report review
 Verified review
Mar 30, 2023
I appreciated the easy return/refund. I live in the US, so, unfortunately, shipping is very expensive. Would definitely consider purchasing again.
Report review
 Verified review
Apr 16, 2023
Most beautiful clock ever, Received the clock timely, and correspondence with company was punctual.
Report review
 Verified review
Mar 29, 2023
Venditore eccellente: descrizione dell'oggetto perfetta e spedizione con imallo ineccepibile!
Report review
 Verified review
Apr 23, 2023
Fast hassle free. Quick service and delivery. Very happy with my new cuckoo clock.
Report review
 Verified review
Apr 13, 2023
MOLTO BELLO .
Report review
 Verified review
Apr 5, 2023
Great Job
Report review
 Verified review
Mar 31, 2023
Report review
 Verified review
Mar 30, 2023
Order 202209268 27.09.2022 1st delivery all items broken Replacement delivery 1 item broken Did not think I would get a refund so had to repair items myself. Protection of house boxes very poor inside delivery box. No " Fragile" warning labels on delivery boxes I sent pictures in correspondence after deliveries The lady I was first sending messages to seemed very understanding and helpful but it appeared other people in your company did not believe me.
Report review
 Verified review
Apr 4, 2023
I took the clock in and they sent the wrong mechanism. It's too expensive to return.
Report review
 Verified review
Mar 23, 2023
 
Es un producto muy bello, tallado a mano, con muchos detalles muy interesantes, muy bonito, dos canciones increíbles en su caja musical, muy agradables al oído, al sonar la música tiene un Carrillón con unos muy simpáticos personajes de madera pintados a mano, humanoides que bailan y alegran la habitación , además generan un sentimiento de ternura al bailar y escuchar, el estilo de este reloj es el estilo típico de la selva negra pero es de animales, mi reloj me encantó, una pieza artesanal, muy bella, muy interesante, muy agradable, Pat mi no fue barato pero ha sido un elemento que me complace y me ha hecho muy feliz, cada día lo disfruto y no parece que me vaya a defraudar
Report review
 Verified review
Mar 24, 2023
I treasured every part of my encounter with cuckcooclocks.com! From the very first visit to your website, I enjoyed watching the short videos of the sights and sounds of the beautifully crafted clocks, and there are so many to chose from! Making a decision was definitely the most complicated piece of this puzzle! I love the musical clocks and the simple cuckoos, the scenes of village life and such lovely wooden carvings. The service and delivery were excellent! Hmmm, I think my birthday is coming soon ; ) Thank you for such a lovely experience!
Report review
 Verified review
Mar 23, 2023
 
Purchased an 8 day cuckoo clock from cuckooclocks.com in 2022 and it was working perfectly until just recently when it kept stopping despite re-levelling. After sending photos and a short video clip, cuckooclocks.com were able to solve the issue by advising us to adjust a small plastic sleeve in the clock. Today it is again working again and keeping precise time. Thankyou cuckooclocks.com for going above and beyond to solve our issue. We are very happy customers.
Report review
 Verified review
Mar 23, 2023
You delivery information was misleading. I paid extra which said that delivery in 3working days and as I was flying out in 6 working days, I PAID the extra. But the clock arrived one week after my departure, well over 9 working days. Please be kind and don't insult me by saying that delivery is not your fault and it is the courier service problem. If that is so Do Not offer delivery on your website. Highly misleading information if not downright lie.
Report review
 Verified review
Mar 24, 2023
It’s was good , We did have a bit of a problem with visa , I put it on my card , but also put it on pay pal .... they credited it back on pay pal , but I did loose money on that for service charge to credit it back to me Such is life ... I’m real happy with my clock , it’s even better then my last one from you , Best thing is , it takes batteries, and keeps time to the second,, And even better, when it dark it don’t chim Love it
Report review
 Verified review
Mar 23, 2023
I have ordered two cuckoo clocks from here. I ordered one to gift my sister when I visited her in Australia and it was really good. Very nicely manufactured with all the detailings and easy to set up as well. Cuckoo was not too loud. As we all liked the first time I purchased from here , I ordered the second one to gift my in-laws. It was also a pretty cuckoo clock. Online delivery and packing and services were really good..
Report review
 Verified review
Mar 23, 2023
 
The service was very fast and I received just what I ordered, as well as some extra figurines for the clock that the staff was able to obtain for me from the manufacturer. We could not be happier. The pricing was very fair compared to prices on new clocks in the US, However, the communication and ease of ordering set them apart from the dealer that I was attempting to order from in Michigan.
Report review