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certified since: 8/3/2009
updated on: 6/29/2022
Cuckooclocks.com is checked and certified according to the Trusted Shops quality criteria
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Reviews for Cuckooclocks.com
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the most relevant positive review
9 months ago
My black forest cuckoo clock repaired and three different repair shops said that they couldn’t get the parts or that it was going to take months. So I ordered the -arts from Cuckcooclocks.com and had them in only 9 days all the way from Germany! Amazing customer service and outstanding delivery! Even with international shipping it was cheaper than what the clock repair shops wanted to charge.
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the most relevant critical review
5 months ago
I found very poor communication about the delivery of my item. Staff did not respond to my email requests for update. I got Trusted Shops’ involved and then things started moving faster. The item I ordered did not match what arrived. I ordered a Regula 25 1day movement with a 230mm pendulum length. What arrived was the same movement with a 190mm, which I adapted.
Could do better.
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Verified review
21 days ago
Very well packed item. The handcraft is very nice, the physical item is much more beautiful than the picture. The settings were awesome so I had nothing complicated to set the time. The emails were answered on time and professionally by Andrea. Super well done, happy with the service and with the clock
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22 days ago
Very happy with the service and the product, I would happily recommend this company to anyone who desires a quality German Black Forest clock
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16 days ago
everything is good.
strongly trust this shop.
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2 months ago
First class plus relating to product’s, service and order turnaround cannot be faulted. Saved as favourites
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1 month ago
Great clock, great customer service, and packaged well. I inadvertently paid for the item twice and a customer service representative refund the amount without me even having to contact them.
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2 months ago
Fast delivery.
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1 month ago
it exceeded my expectations
thanks!
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1 month ago
Everything came as it was ordered
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3 months ago
All good, but delivered with two of the trees unattached, needing reglueing. Clock working well, but not keeping time yet. But only 12 hours since starting and I'm still microadjusting the timing.
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3 months ago
Clock I requested was in stock and was amazed on the time it took to be delivered in the uk
Have used them before and will again
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3 months ago
Shipping was fast to Canada. I absolutely love my Cuckoo clock, works perfectly and it’s beautiful!
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3 months ago
My first experience with this company. Website was easy to use and updates on shipping were fine. Product works great and my post delivery questions were answered within 36-48 hours. I bought a quartz model to dip my feet into cuckoo cocks. When I’m ready for a mechanical one, I’ll be getting from cuckoo clocks.com
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3 months ago
Excellent customer service, cuckoo clock very well packed and arrived safely. Love my 8 day cuckoo clock with the Eidelweiss and Happy Wanderer tunes. As a reference to other buyers, these tunes only play on the hour not the half hour like the 1 day cuckoo clocks. Would certainly recommend cuckooclocks.com.
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3 months ago
Excellent clock! Works great! Some minor damage from shipping. Easy fix!
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3 months ago
Perfect in every way. Great product, price and delivery! Thank you.
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3 months ago
Friendly service and very knowledgeable.
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