Cuckooclocks.com- Logo - reviews

Cuckooclocks.com
Reviews:

21 reviews in the last 12 months1,632 total reviews  

4.29
Good

Trustmark
Valid

Includes Buyer Protection
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Most relevant positive review

Apr 10, 2024
 Verified review
It took just 24 hours from the time I placed my order to recieving my cuckoo clock. Bearing in mind it travelled from, Germany to the U.K. I think the service was fantastic. OurU.K. Postal service struggle to deliver a simple first class letter to another U.K. address in 24 hours. So well done, Cuckooclocks.com. P.S. I love the clock I purchased too.

Most relevant negative review

Jul 12, 2024
 Verified review
My husband who is from Germany ordered a beautiful Cuckcoo Clock from Cuckooclocks.Com for my Birthday. We put the clock on the wall and the right chain went to the floor and would not go up. The clock was on sale but we didn't know we would get a broken clock.We called the company who we read was 4.61 out of 5 and safe but they said they have quality control and left us to pay for someone to fix the clock in this country, and pay to ship it again to another state for more money plus the cost of $175 plus $80. shipping back and forth. Never did we think this would happen with a German Company! Very disappointing! We have not gotten the clock back from repair yet.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Cuckooclocks.com

Filter
 Sort by  
Relevance
Jul 12, 2024
 Verified review

Buyer Beware

My husband who is from Germany ordered a beautiful Cuckcoo Clock from Cuckooclocks.Com for my Birthday. We put the clock on the wall and the right chain went to the floor and would not go up. The clock was on sale but we didn't know we would get a broken clock.We called the company who we read was 4.61 out of 5 and safe but they said they have quality control and left us to pay for someone to fix the clock in this country, and pay to ship it again to another state for more money plus the cost of $175 plus $80. shipping back and forth. Never did we think this would happen with a German Company! Very disappointing! We have not gotten the clock back from repair yet.
Report review
Jul 12, 2024
 Verified review
After a long and fruitless exchange, because in our opinion, we had not receive what we had ordered, we returned the clock, at our expense. We have already sent you a text to that regard on July 9th 2024.
Report review
Dec 23, 2023
 Verified review

not happy

A! I ordered the clocks they didn't ship it on a date they said they would ship it I had to call again then they told me that they didn't have the parts so I cancelled my order not happy waited a long time for them to get hold of me and they never did have a great day merry Christmas happy New year Take care of yourself
Report review