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Top positive review
Nov 21, 2023
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Die Platten waren wie beschrieben. Nur leider waren sie nicht gut genug verpackt, so dass zwei Plattencover oben durchstossen waren (bei eingeschweisster Neuware schwer zu verhindern, aber es war auch eine secondhand-Platte dabei und da ist es leicht, die Platte zum Transport aus dem Cover heraus zu nehmen.
It’s a shame and not professional. I bought a vinyl more than 9 months ago and they waited all these time to told me that he is not available. When I bought this release from 90’s tapes, it was just already new and I’m sure that I’m always in the first to ordered it. Now if I want it I need to pay twice ! Only response that they gave me is a shortage but it is impossible because like I said, I was in the first to ordered it and at this time it was available. Very angry and very poor service from them.
They only give me a small voucher code of 10€ ?? Wow I am very happy after bought more than 1000€ of vinyls. Really HHV ??
And last, they must do something for us bonus coins. A system that recognizes the buyer and save and accumulate all the bonus coins we rewarded. Like that we won’t loose anything and it is most fair.
Usually I am always happy with HHV but this time I am very angry because I’m sure that they took my vinyl on my order in waiting since 9 month and sell or give to another. When someone paid for, you must take it away from your regular stock and reserve. It is just a respect.
Order has not arrived but on their site it says it shipped on the 26 of March with no further updates
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Answer by HHV
Apr 10, 2024
We are sorry for the delay. You order was shipped via Airmail with a longer delivery time.
Feb 12, 2024
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Mooi verpakt. Wel duur verzending
Goede communicatie. Top
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Feb 26, 2024
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Great but the cover not perfect !
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Mar 7, 2024
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Good service good information 👍
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Feb 13, 2024
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free shipping
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Mar 1, 2024
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Feb 28, 2024
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Feb 19, 2024
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Mar 7, 2024
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Expect vinyl to be replaced, card came damaged and split. HHV Offered a portion of what the record cost. I would expect full refund and record collected. Or replaced with a new copy. That’s not been offered.
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Answer by HHV
Mar 7, 2024
We are sorry that the items received are not in perfect condition. Our customer service has been informed and will get back to you.
Feb 21, 2024
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After almost 1 month in still waiting my disc......
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Answer by HHV
Feb 22, 2024
The order was delivered today by Airmail. We are sorry for the delay. We apologize for the inconvenience and frustration this has caused.
Feb 24, 2024
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Answer by HHV
Feb 27, 2024
Vielen Dank für die Bewertung. Was können wir das nächste Mal besser machen?
Feb 4, 2024
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Pros and cons
Pro: Delivery extremely fast and always correct.
Contra: My latest order contained a single with an inner sleeve. It was impossible to pull the record out of the sleeve, because the inner sleeve probably was glued into the outer sleeve. Since the outer sleeve was a picture sleeve and not a generic one, I didn't want to cut it out. But I had to. I made the sleeve a cut-out :-) I don't think singles need inner sleeves.
plutôt content de mes achats chez hhv et tout simplement de connaitre le site même si je trouve que les frais de port ne sont pas les plus chère pour la destination France mais quand même un peu peut être envoyer dans un point relais serait moins onéreux. Merci.
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Feb 4, 2024
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Good selection and communication on orders
Good selection, good communication on orders/delivery. Pricing could still improve as it is a bit higher than competitors particularly Amazon
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Jan 26, 2024
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El vinilo muy bonito, pero vino un poco doblada una esquina . A ver si la siguiente vez viene bien porque yo pague por un vinilo nuevo
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