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Top positive review
Nov 21, 2023
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Die Platten waren wie beschrieben. Nur leider waren sie nicht gut genug verpackt, so dass zwei Plattencover oben durchstossen waren (bei eingeschweisster Neuware schwer zu verhindern, aber es war auch eine secondhand-Platte dabei und da ist es leicht, die Platte zum Transport aus dem Cover heraus zu nehmen.
It’s a shame and not professional. I bought a vinyl more than 9 months ago and they waited all these time to told me that he is not available. When I bought this release from 90’s tapes, it was just already new and I’m sure that I’m always in the first to ordered it. Now if I want it I need to pay twice ! Only response that they gave me is a shortage but it is impossible because like I said, I was in the first to ordered it and at this time it was available. Very angry and very poor service from them.
They only give me a small voucher code of 10€ ?? Wow I am very happy after bought more than 1000€ of vinyls. Really HHV ??
And last, they must do something for us bonus coins. A system that recognizes the buyer and save and accumulate all the bonus coins we rewarded. Like that we won’t loose anything and it is most fair.
Usually I am always happy with HHV but this time I am very angry because I’m sure that they took my vinyl on my order in waiting since 9 month and sell or give to another. When someone paid for, you must take it away from your regular stock and reserve. It is just a respect.
Everything else was good but the fedex shipment is so difficult. Courier doesn't call and doesn't bring parcel to the nearest locker. I have to wait extra days if I am not home when courier comes about 12 o'clock. It's also very difficult to contact fedex.
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13 days ago
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The oackage arrived open but everything is ok
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3 days ago
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Apr 8, 2024
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Apr 7, 2024
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Mar 31, 2024
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Mar 29, 2024
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Apr 11, 2024
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Ship the items quicker... ordered on the 4th April. Still not arrived and no updates
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Answer by HHV
Apr 11, 2024
Order was successfully delivered within one week from Berlin to Dublin.
Mar 23, 2024
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Project turntable wall mount
Kept informed despatched promptly delivered 1 week from Berlin not sure if that’s good or bad post cost reasonable thanks
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Mar 7, 2024
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Good service good information 👍
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Mar 13, 2024
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Mar 1, 2024
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Feb 28, 2024
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Mar 9, 2024
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275 / 5 000
275 / 5 000
Wyniki tłumaczenia
Tłumaczenie
New vinyl in the announcement. After receiving it, it turns out that the foil is missing and the discs are broken. There is no chance that they were damaged during transport because the packaging was in perfect condition. It turns out they knew what they were sending. I can't believe it. The only plus is that they gave the money back.
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Answer by HHV
Mar 11, 2024
The items should always arrive in perfect condition. We apologize for the inconvenience and frustration this has caused.
Mar 5, 2024
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My t shirt had a Stain on it
I am trying to resolve it with support, and they have have been good at giving quick answers although they keep asking for things for me to do.
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Answer by HHV
Mar 6, 2024
The items should always arrive in perfect condition. We are sorry for the effort to return the items. We apologize for the inconvenience and frustration this has caused.
Feb 4, 2024
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Pros and cons
Pro: Delivery extremely fast and always correct.
Contra: My latest order contained a single with an inner sleeve. It was impossible to pull the record out of the sleeve, because the inner sleeve probably was glued into the outer sleeve. Since the outer sleeve was a picture sleeve and not a generic one, I didn't want to cut it out. But I had to. I made the sleeve a cut-out :-) I don't think singles need inner sleeves.
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Feb 4, 2024
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Good selection and communication on orders
Good selection, good communication on orders/delivery. Pricing could still improve as it is a bit higher than competitors particularly Amazon
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Feb 12, 2024
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Mooi verpakt. Wel duur verzending
Goede communicatie. Top
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