Zásielka mala prísť do 18.1.2024. 20.1.som ju potreboval ako darček. Nič nedošlo. Dovolať sa tam nedá, vedia si len vypisovať. Po urgenciách mi poslali číslo zásielky. Pošta toto číslo neeviduje. Tak niekto tu evidentne klame. A napriek názvu spoločnosti Hodinkovňa.SK mi emaily chodili v poľštine. Čiže žiadne slovensko. Dnes je 22.1.2024. Nemám ani hodinky ani pošta podaný balík. Všetko zle zle a ešte raz zle!!!!
after 8 days the order is still pending. When ordering, you can also choose delivery locations with which the e-shop does not have a contract. No information on e-mail when the shipment will be delivered. I am very dissatisfied.
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Answer by hodinkovna.sk
Mar 21, 2024
Dobré ráno, je nám ľúto, že nie ste spokojní s našimi službami. Budem vás kontaktovať e-mailom, aby ste vedeli, čo môžeme napraviť
Mar 21, 2024
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Najhorsia internetová predajňa,zlá komunikácia,tovar mi nebol vôbec doručený po 8 dňoch a že expres dodanie,klamú zákazníka
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Apr 11, 2024
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Delivery system is poor
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Apr 3, 2024
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Mar 20, 2024
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Answer by hodinkovna.sk
Mar 21, 2024
Dobré ráno, je nám ľúto, že nie ste spokojní s našimi službami. Budem vás kontaktovať e-mailom, aby ste nám mohli povedať, prečo ste s našimi službami neboli spokojní.
Feb 23, 2024
Verified review
Horrible service!
I ordered the watch because of the good price. However, everything was wrong after that. A warning for me could have been the unavailability of most delivery methods to the boxes of several courier companies, but in the end I was offered a parcel box of the Slovak Post. Ordered and paid, receipt of order confirmed by email in Slovenian (!). The expected dispatch information did not arrive. The day after the promised delivery date, I tried to communicate by chat on the shop page - no reply. Finally, I found an email informing me in tiny print above the huge store logo that the chosen delivery method was not possible and I should notify the address for delivery by courier. It happened. Again, no response. A phone call to the seller was also unnecessary, the gentleman on the line said he would call me when he had checked the dispatch status. Didn't happen. The watch finally arrived a week late without any notice and to a completely different address than I had requested. And as a bonus in a wet box because it was raining.
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Feb 26, 2024
Under review
I didn't receive the goods and they don't even respond to my email
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Jan 22, 2024
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Celé zle!!!!!
Zásielka mala prísť do 18.1.2024. 20.1.som ju potreboval ako darček. Nič nedošlo. Dovolať sa tam nedá, vedia si len vypisovať. Po urgenciách mi poslali číslo zásielky. Pošta toto číslo neeviduje. Tak niekto tu evidentne klame. A napriek názvu spoločnosti Hodinkovňa.SK mi emaily chodili v poľštine. Čiže žiadne slovensko. Dnes je 22.1.2024. Nemám ani hodinky ani pošta podaný balík. Všetko zle zle a ešte raz zle!!!!
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Jan 26, 2024
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Nekomunikujú a tovar neposlali. Zaplatil som 150€ za hodinky a nemám ani tovar a ani peniaze. Nekupovať nikdy nič!!!
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Answer by hodinkovna.sk
Jan 29, 2024
Dobré ráno, je nám ľúto, že nie ste spokojní s našimi službami. Budeme vás kontaktovať e-mailom, aby sme túto situáciu objasnili.
Jan 17, 2024
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Still waiting for my watches. Two times postponed delivery...
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Jan 21, 2024
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Answer by hodinkovna.sk
Jan 22, 2024
Dobrý deň, budem vás kontaktovať e-mailom, aby ste mi mohli vysvetliť, prečo nie ste spokojní s našimi službami.
Jan 19, 2024
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Dec 11, 2023
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Nič mi ešte neprišlo
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Answer by hodinkovna.sk
Dec 12, 2023
Dobré ráno,
je nám veľmi ľúto, že nie ste spokojní s našimi službami. Robíme všetko pre to, aby boli naši zákazníci spokojní. Vaša objednávka od nás bola odoslaná 8. decembra. Hodinky by už mali byť u vás. Budem Vás kontaktovať e-mailom, aby sme túto situáciu kompenzovali!
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