pumpa.eu
Reviews:

148 total reviews   

4.68

Excellent

148 reviews since Oct 8, 2024

5
83 %
4
12 %
3
< 1 %
2
< 1 %
1
5 %
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Review summary

Customers frequently highlight the speed of product delivery, with the majority praising fast shipping times. The ordering process is generally described as smooth and efficient. Customers are generally satisfied with the quality and condition of the products received. Opinions on customer service are mixed, with some customers appreciating support and others expressing frustration with communication or lack of response. A few customers mention issues with payment or order changes.

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Reviewspumpa.eu

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Community member 
1 Reviews
 Verified
The expansion tank arrived on time and in excellent condition. I have always trusted Czech plumbing products, I hope that everything will be fine this time as well. Good luck to the PUMPA team!

Reply from pumpa.eu

Thank you! We're glad everything went smoothly and hope the tank performs just as well as expected. All the best from the PUMPA team!
Community member 
1 Reviews
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Fast shipping and good customer service
Community member 
1 Reviews
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Great selection of products and goods delivered on time and exactly the product as detailed in the website.

Reply from pumpa.eu

Dear customer, we are glad that you were satisfied with your purchase with us. Thank you for choosing our store.
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The pump was delivered in the promised time interval, it was properly packed, etc, so all was good. The only thing I missed was the possibility to track the delivery, in order to be sure that it is on its way, and when to expect it. And, when I asked the customer service to send me one, there was no response.
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1 Reviews
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Rapidité, rien tout est parfait 👍
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Sehr 👍 👌
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1 Reviews
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The pump I needed was 'nowhere' to be found, but pumpa had it! Delivery took just a bit longer than estimated, but I suppose thats the fault of the delivery company?
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1 Reviews
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About

Since our founding in 1991, we have developed from a small company into a leading Czech company in the field of sales and service of water pumps and technology with more than 5600 m2 warehouse, 80 emp...