thebarn.de
Reviews:

1,239 reviews for this company's 2 websites, 1,024 for thebarn.de 

4.33

Good

1,239 reviews for this company's 2 websites since Aug 28, 2024
5
74 %
4
8 %
3
5 %
2
4 %
1
9 %
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Certified since: Aug 28, 2024
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Review summary

Customers consistently praise the coffee's outstanding taste, freshness, and quality. Many appreciate the wide variety of beans and specialty products, enjoying the opportunity to try new offerings. Fast, reliable delivery is frequently highlighted as a major positive, and website usability is generally considered good. Several customers also feel that the coffee is worth the higher price. Some customers note inconsistencies or dissatisfaction with specific products. There are occasional mentions of delivery delays or a desire for even quicker shipping. Customer service receives mixed feedback, with frustration expressed over poor problem resolution and communication. Concerns are also raised about shipping costs, premium pricing for certain products, and occasional website login issues or feature limitations.

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Reviewsthebarn.de

(49)
(19)
(27)
(42)
(382)
Community member 
8 Reviews
Cross-market review
 Verified
Cross-market review

The coffee tastes very good and is of high quality

The coffee not only smells wonderful, but it also tastes very good. I like the roasting of the beans, which are of different sizes, which I find very appealing. The flavors are spot on. The package, along with the information material, is also very appealing.
Automatically translated from German
Community member 
3 Reviews
 Verified
Great coffee at fair price. It delivered what promised
Community member 
2 Reviews
Cross-market review
 Verified
Cross-market review

Best Coffee Quality & Transparent with Delays

I have been with my monthly coffee subscription at The Barn for about a year and do not regret it! The beans are of the very best quality and the selection has always matched my taste so far. The order reviewed here, with a new coffee scale (great piece!), + coffee to which I couldn't say no due to the good discount offer, took a little longer. However, the team at The Barn informed well about the delay and its reasons via emails, so that no frustration arose on my side. Keep it up & thanks for the great coffee.
Automatically translated from German
Community member 
1 Reviews
 Verified
The coffee is great, very good indeed. The prices are a bit steep, but acceptable. However, I got so many emails after ordering that I won't order there again. I never subscribed, and I unsubscribed from all the mailing lists. Despite that, I received at least ten to fifteen emails.
Community member 
5 Reviews
 Verified
Every cup of coffee from The Barn is an experience. Sure, you can get good coffee elsewhere, but not to the level of The Barn.
Community member 
1 Reviews
 Verified

The coffee is fantastic the website experience not so much

The coffee is fantastic! I wish you guys improved login visibility on your website. It’s impossible to tell if I am logged in or not. The website also logs you out without you knowing - the last time I logged in, spent over 200 euros on coffee, but the bonus points did not go to my loyalty account, because I was logged out somewhere in between logging in and selecting coffee.
Community member 
2 Reviews
 Verified

Great coffee, poor customer service

Coffee is great, but the customer service can only be described as incompetent

Reply from thebarn.de

We are glad you enjoyed the coffee, but sorry to hear that your experience with our Customer Service didn't meet your expectations. We are continuously working to improve our support and take feedback like this seriously. If there's an unresolved issue behind your experience, please feel free to contact us directly and we would be happy to take another look.
Community member 
5 Reviews
Cross-market review
 Verified
Cross-market review

High-Quality Goods

High-quality goods. The ordered coffee tastes fantastic. Delivered quickly and neatly packaged. Everything is great!
Automatically translated from German
Community member 
1 Reviews
 Verified
Amazing Genesis and exceptional customer service!
Community member 
1 Reviews
 Verified
Cozy coffehouse feeling at home
Community member 
1 Reviews
 Verified
Amazing aroma and taste, already ordered on a monthly basis 🔥
Community member 
2 Reviews
 Verified

C'est parfait et le café est de très bonne qualité

le café est de très bonne qualité, la rapidité de traitement des commandes et de livraisons.
Community member 
3 Reviews
 Verified
Community member 
10 Reviews
Cross-market review
 Verified
Cross-market review
Super fast service, sensational coffee!
Automatically translated from German
F N
Frieder N.
5 Reviews
Cross-market review
 Verified
Cross-market review
Fast delivery excellent quality
Automatically translated from German
F H
Frederic H.
3 Reviews
 Verified
Great, as usual...
Community member 
1 Reviews
 Verified
Super great after sale attention and cool products. I love how you are working
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
3 Reviews
 Verified
Very good experience overall. High quality beans, descriptors match flavour profile, and fast delivery.

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Rating for thebarn.de

4.32
Good
1,024 reviews since Aug 28, 2024

Contact

  • thebarn.de
  • webshop@thebarn.de
  • Berlin, DEU
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About

THE BARN had a very clear vision from the start: Making their coffees better and better. No compromises – simply great coffee. They do not blend their coffees to present unique cup profiles and to sho...

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