thebarn.de

Reviews:

Guten Tag, Ich bin immer so befriedigt von Ihren Produkten. Die Wahl von verschieden Kaffee erlaubt immer etwas für sich selbst zu finden. Ihr kleines Geschenk erlaubt gerade die Neuigkeit zu entdecken. So indem Sie neue Produkte vorschlagen, so kann der Kunde etwas neues probieren. Machen Sie so weiter, so behalten Sie Ihre treuen Kunden. Alles Gutes Barbara aus Frankreich

Beste Rösterei die ich bisher getestet habe. Super Abo Programm! Schneller Versand! Top Qualität.

Fast and great price. The free sample was greatly appreciated too. Thankyou!

Sans doute les meilleurs cafés qu'il me soit donné de boire... Dommage que les frais de port soient aussi élevés, mais quand on aime...

Schnelle Lieferung und sehr Leckerer Kaffee

You sent me a different coffee from the one I originally bought. You thought that it is totally ok to just send me another coffee. And by coincidence the coffee you sent me has the worst rating in your store. When I notified service I was told that they can setup a return, putting me to do more work and block my money until you get your coffee back and the bank processes the refund. And that only solves your blunder. It does not solve my issue that now I don't have the coffee I wanted, and I have made a purchase for just one small bag of coffee and paid full transport costs instead of purchasing 3 bags to make the transport hurt less. Your service didn't even care to address that. On top the service did not send the return label as they said and did not give any information on next steps. Just said that they send me the label. I had to ask today how exactly will the label be sent since I got nothing. A few minutes ago I finally was sent the label via email. And what will I send back to you? Only 1 bag of the 2 that you wrongly sent me. Why is that? because your service person told me that your specialists chose the coffee to be similar to what I wanted originally. So I gave it a try and it is the worst The Barn coffee I had so far. It is not something I would order or drink. So me trusting your advice failed as well. I will now throw away a bag of coffee because I already opened it and I will send back only 1 bag. Can you see my frustration here? Why did you take it upon yourself to decide what I want to drink? Niche coffee roast like your business should know better in terms of taste and how you can't dictate someone elses tastes. I buy The Barn coffee from Czechia, Slovakia, Poland and from time to time from your site directly. This is unprofessional. The whole experience. Contact me and resolve this.

Nice offer of coffee. I wish that shipment was not so expensive, it somehow gets more and more expensive with the increasing amount of coffee you orderd (I get the logic behind that, but many competitors offer free shipping beyond a minimum cart amount). Doesn't seem like a 5 star review, I know, but really the coffee is just great as any other product there, so I'm just pointing out to the really one thing I didn't like (together with the website, which could work better)

Wir freuen uns immer wieder sehr auf die Kaffelieferung, die schnell und immer pünktlich kommt. Natürlich freuen wir uns auch auf die exquisite neue Kaffeesorte und genießen nur....

I really love it the best coffee i have ever had

Alles gut gelaufen. Bestellt und geliefert. Den Kaffee muss ich noch probieren, aber da bin ich für Dinge.

They do not refund or exclude German VAT for orders outside of the EU. No answer to my email request as yet after a week. Coffee is good but not worth an extra 20% on top when stung for double charges.

Great coffee, fast shipping.

Really good quality coffee, fast shipping and nice packaging

Love all the coffees I buy from Barn. I wish there was some subscription model for ppl like me who buy their coffees only from barn for the last few years. Would you please consider any loyalty programs for customers like me?

Great Amarosa coffee beans, roasted with great flavour. Although expensive to ship to uk (not the fault of the barn) it’s worth it for me to drink good coffee with less caffeine with minimal processing. Delivery is typically fast. If you are supplying your new London coffee shop, would you consider shipping Amarosa beans from there, reducing end shipping costs to customers? Do you have enough UK purchases for this to justify?