Review summary
Customers frequently praise the fast shipping and timely deliveries, as well as the high quality and reliability of the replacement parts and tools, which are noted for their durability and fit. Clear, detailed, and easy-to-follow instructions are widely appreciated, enabling successful repairs for both experts and non-experts. Responsive, helpful, and friendly customer service is also valued, especially when resolving issues. Most reviewers are satisfied with secure, thoughtful, and complete packaging. Many customers report successful repairs and revived devices using the kits, expressing satisfaction with the overall outcome and ease of the process. A notable minority express frustration with delays or issues caused by courier services. Some customers note room for improvement in the level of detail in instructions. There are also occasional mentions of complicated returns, delays in customer service, damaged boxes, or missing items upon arrival.
This text was automatically created by an AI system from user reviews.
Was this information helpful to you?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsiFixit Store Europe
(45)
(17)
(33)
(142)
(1318)
Verified
The speed of delivery is always surprising
The speed of delivery is what surprises me the most with iFixit everytime. Prices are average, but it feels like you get a little extra quality for what you pay, versus the other stuff out there.
Also, the whole idea of right to repair, and having all the parts, tools and doodads I need to enact the repairs...that's why I really keep coming back!
Verified
Everything worked as expected
The item got delivered fast.
All the tools were great, the guides were excellent.
No complains, I wish they had the original Samsung battery but I know is probably Samsung's fault.
Verified
i like the eshop - easy to find products, shipping time is ok too, the VAT free invoice is a bit complicated process - not very clear for the first check out...
Verified
The battery gave new life to my MacBook Air M1. Still the computer was unusable with only 10min battery time. Now I am back to charging a few times a week. Easy install with the extra toolkit and took less than 30 min.
Verified
Excellent service
I have already ordered numerous times from IFIXIT and always the service and delivery was a top notch. Their customer service is also great and they have fulfilled their “lifetime warranty” claim to me, which I am very grateful for.
Verified
Will buy again
Original shipping arrived with a hole in the box. Rejected the delivery as it was a laptop battery. The team shipped everything again and it took 5 minutes to install my RAZER battery. Will definitely buy again from IFIXIT.
Verified
The product itself was great, such a good value for money and the tools that came with it were amazing! The delivery didn’t go so smoothly tho, ups took over two weeks to get it to my address and they didn’t even get it to my home step, also the customer service at ups was very confusing
Verified
IFixit *****, UPS *
The package was shipped quickly and securely packed. iFixit's materials are very good. However, I don't think UPS is the best carrier for this. I was supposed to sign for the package, but it was just dumped in a blanket chest on the doorstep. The delivery person didn't even ring the doorbell. Instead of a delivery window that kept getting smaller, it went from between 11 am and 3 pm to “before the end of the day”. The box also arrived quite battered. Scratches, but also small tears and significant dents.
Verified
i like the option to buy the necessary tools with a part. However after multiple repairs and having a pro tech toolkit I only need the adhesive.only that would cost me more than also buying the tools.
Verified
Quick delivery, good kit for fixing phone with instructions on their site. I changed battery in Samsung Galaxy S22 by myself, so it's a great deal (cleaning the old glue off the phone was a nightmare)
Verified
It's a great store, but maybe slightly over-priced. Also, UPS is by far the worst courier service operating in Europe - I would recommend DHL as an alternative.
Verified
Everything was perfect. The high-quality products were delivered quickly, and my headphones are working again. I highly recommend this seller.
Verified
Great products & service
Excellent products, handling and communication. Shipping times are a little long at times, definitely room for improvement there.
Verified
New batter with full rated capacity and great toolkit
I bought a replacement battery for my Google Pixel 5. The instructions on iFixit were fairly good to follow. I ordered the battery with the toolkit (extra 8 EUR). The tool kit was excellent. I particularly liked the i-opener, which means I don't have to use a hair dryer to warm the phone and weaken the adhesive. Using a hairdryer always risks overheating the phone.
I was also very happy with the replacement battery. I've used AccuBattery to measure its capacity over a couple of days, and the measured capacity is essentially the same as the rated capacity. In the past, I've bought replacement batteries for phones from other websites, and the new battery only had 80% of its rated capacity. Seeing as my old battery was at 72% that wasn't much of an improvement.
So, I'm very happy with iFixit and am enjoying a phone with a battery that lasts 2 days again :)
Verified
Perfect experience
Quick delivery, the battery I ordered worked perfectly. The installation guide was accurate, and the price was reasonable. Thanks for helping me keep my laptop alive!
Verified
Love their products, guides, etc. Some things are a bit out of my budget, but it's my favorite go-to tech repair store.
Verified
I really like the quality of the components. In general, the website, the guide and the service is excellent. Compared to the rest, they are authentic professionals
Verified
The buying process couldn't be easier. The checkout is very easy to understand and follow. We received tracking updates and the package was delivered on time and in perfect condition.
Verified
Excellent service
It's not the first time that I've bought from iFixit, and every time, everything is as it should be. Perfect. This time, I bought a replacement battery for the MacBook Pro 13" 2017, and the replacement was successful.
Verified
Step by step instructions were easy to follow….
Not so clear for re assembly especially regarding sticking the speakers back etc.
