Review summary
Customers consistently praise the fast and reliable shipping, as well as the high quality and reliability of the parts and tools. Clear, detailed guides and instructions are widely appreciated, making repair tasks and the ordering process straightforward. Customer service is frequently noted for its responsiveness and ability to resolve issues quickly. Many customers also find the pricing to be fair or a good value, and the kits are generally seen as comprehensive and well-equipped. Some customers report delays or issues with third-party carriers, including damaged packages and poor communication. There are occasional mentions of missing items, minor defects, or unclear inclusions in the kits. A minority of users wish for more detailed or printed instructions, and some feel the prices are high or would like more bundling options.
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How Trusted Shops prevents fake reviewsReviewsiFixit Store Europe
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Verified
I really like the quality of the components. In general, the website, the guide and the service is excellent. Compared to the rest, they are authentic professionals
Verified
The buying process couldn't be easier. The checkout is very easy to understand and follow. We received tracking updates and the package was delivered on time and in perfect condition.
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Excellent service
It's not the first time that I've bought from iFixit, and every time, everything is as it should be. Perfect. This time, I bought a replacement battery for the MacBook Pro 13" 2017, and the replacement was successful.
Verified
Great Product garante and replacement service!
Great customer service. I got a fualty unit of the Mandible Flush Cutters where lock would slide out and wouldn't stay in place.
After sending a request for a replacement with a video of the problem. Within 2 buisness days I got a replay, stating I'd be shipped a new working one with no extra fees or work needed.
Verified
Absolut zu empfehlen. Passgenaue Ersatzteile. Schnelle Lieferung und besonders zu erwähnen sehr gute Reparaturanleitung. Display an einem Pixel 9a in 30 Minuten getauscht.
Verified
Amazing company and good service
I have ordered multiple times and they have quick and good service, I recently had something delivered with a defect and the responses were quick and the issue was resolved to my satisfaction
I also like their philosophy of repairing instead of buying new
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Well organized and stocked
It is easy to find the tools and parts that are needed for every repair that I have worked on.
The I-Fixit shop is well stocked and has a super quick delivery.
As someone that likes to repair my gear, I am also pleased to see that i-fixit is growing beyond the basic IT gear and is available in many countries that I have visited.
Verified
The UPS delivery happened to a parcel locker, providing good flexibility, especially since the order contained a battery. Quality is top-notch, as expected from iFixit
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I'm very satisfied. The item received a battery to pc Mac, it was exatly what I wanted. The transit time was as expected. I recommed this company.
Many thanks
Verified
Genuine parts, good online instruction
Genuine part, good instruction (online) and very good toolset.
online instruction can be improved (more detailed).
smaller parts not available on the ifixit. when I opened my flickering screen I noticed that the mainteance shop (who changed the brocken screen) didnt put the securing bracket and screw back on the new screen connector slot. that part is not available in ifixit unfortuanetly.
Verified
The battery I purchased from your store proves your reliability.
The battery I purchased from your store matched exactly—maybe even exceeded—the specifications listed on its label, as verified by the Windows battery report.
Verified
Order, Payment and Delivery were great. The pry tools were also of good quality. The tweezers were somewhat disappointing, not really gripping cables well at all.
Verified
Just as described a well built, solid and usefull product. Arrived a lot sooner than expected. very pleased with the purchase.
Verified
I liked the packaging split in 2, the components, quality of the tools, and the instructions were really good and easy to follow.
I am still a bit confused though, I bought 2 battery replacementpacks, but it wasn't clear if the adhesive strips came only with the fix kit or also with part only. I ended up buying 2 fix kits just to be on a safer side. And now I have 2 sets of identical tools.
Verified
All as expected
I needed to replace the battery of my laptop and all the process from finding the right item to its delivery was excellent.
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New battery in old machine.
Bought a refurbished laptop. Knew the battery sucked. Found a spare on iFixit. Followed their instructions and presto. Got myself a lightning fast Linux machine for development. Very nice touch with the info about how to calibrate the new battery.
Verified
You should mention that the authoritiers on border control might open the package. I've ordered a fix kit with a battery in it and when I got it it looked opened. I've assumed it got punctured during shipping, but upon closer inspection the box with the battery wasn't even sealed. I assume this was due to the border control checking the contents of the package (as there is a battery in it). Nevertheless, you should mention on the checkout page/via email that this a a possibility.
Verified
Great as always
The screen replacement is an official product, comes well packaged. The guides and tools provided allow an easy process of replacing the screen.
Verified
The package arrived very quickly and in perfect condition. Everything was as described. Excellent customer experience. I will use this company again if the opportunity arises.
Verified
Dyson replacement accu shipped to Mallorca
Dyson replacement accumulator was shipped to Mallorca within one week via UPS. Arrived in time and works well.