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Nov 27, 2022
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Tried Ifixit kit for the First time to replace my MacBook battery. Honestly the Kit made an extremely difficult repair easy. I wouldn’t have attempted it without the Kit. It is a must for anyone attempting this kit of repair!! Also with the Black Friday deal to get my little Travel Kit as-well awesome free postage as well. We’ll worth every penny. Only complaint with the whole experience was the delivery tracker function on postage didn’t work for me, so I wasn’t sure when or even if it would arrive however 2 days after order I came home from work to see it there. All round happy out and my MacBook has a new lease on Life.:)
Lack of communication
On Saturday 24th September I ordered a precision tool kit through their website. As of today 5th of October I have not received the product.
There is an option to track the order on the confirmation email but the status of this never changes.
I emailed the supplier this morning and I am still waiting for a reply.
I don't recommend this site for LCD replacement for Ipad Pro.
I bought a defective 300€ LCD to change for my broken one. When I finished the replacement (following all the steps they have in their site), I realized that the iPad was rebooting after 2 minutes and 30 seconds, after I glued the LCD they sent me.
Now I have my primary LCD working (not rebooting), but I broke the new LCD that they sent me, so I won't get the refund.
I'm really sad about this experience, and I will never recommend this site.
If you need a LCD replacement, just go to an apple store to have de job well done.
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Sep 1, 2023
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Ifixit didnt give my phone number to fedex causing no communication with them. the service didnt even give me my package number so i couldnt track it. if i didnt write to support about the 7 days delay probably i wouldnt receive my package. very poor customer service. i wont buy again anything with shipment to poland this site isnt reliable
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6 days ago
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This order is NOT delivered .
And I cannot track it !
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Aug 21, 2023
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I would love to give you a 5 star review, but now only 1 star because you are using for shipping from Germany to Sweden the worst possible solution; Deutsche Post. I one bought something from Latvia, they used Deutsche Post as well and i was waiting for 3 weeks for the parcel to arrive! I love your concept, but if you want something to be fixed, you don't want to wait for 3 weeks! I still have not received the goods I ordered from you, guess going to be also 3 weeks! Pleas stop using this service, it is crap, and I know outiof experience.
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Aug 5, 2023
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Why the F did you use the crappy german DHL?
Have not received my toolkit yet as it sits in a DHL terminal in Arlanda aiirport, haven’t got a normal (non german) tracking number so I cant refer to my shipment at storage here in Sweden
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Aug 7, 2023
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Jul 22, 2023
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Poor communication. Product not received after 12 days…
Product not received after 12 days (ordered morning of Jul 10, now 22 July) and waiting, no communication since 13 July (from DHL: delivery is interrupted, your package will be delayed 1-2 days). Product will be returned if ever received as was a gift and did not arrive on time. Poor communication.
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Oct 5, 2022
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Lack of communication
On Saturday 24th September I ordered a precision tool kit through their website. As of today 5th of October I have not received the product.
There is an option to track the order on the confirmation email but the status of this never changes.
I emailed the supplier this morning and I am still waiting for a reply.
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Sep 27, 2022
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Terrible customer service from EU store, good products and guides
Products and guides are good. Service from EU store was terrible. They did not give the courier my phone number. So the local courier could not notify me that it was delivered. The EU Ifix store were very slow to respond and no help when they finally did.
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Nov 18, 2022
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The order havent arrived yet. Ive been waiting for the order for about 14 days now and still nothing. The fedex guy was supposed to come today but nothing so far.
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Nov 28, 2022
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I don’t have receive the battery yet.
I have not tracking number
I don’t find a person to talk
I am sorry
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Nov 23, 2022
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defective part
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Nov 4, 2022
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Package still has NOT arrived...
it is now Nov 21 and the package still has not arrived.
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