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Nov 27, 2022
Verified review
Tried Ifixit kit for the First time to replace my MacBook battery. Honestly the Kit made an extremely difficult repair easy. I wouldn’t have attempted it without the Kit. It is a must for anyone attempting this kit of repair!! Also with the Black Friday deal to get my little Travel Kit as-well awesome free postage as well. We’ll worth every penny. Only complaint with the whole experience was the delivery tracker function on postage didn’t work for me, so I wasn’t sure when or even if it would arrive however 2 days after order I came home from work to see it there. All round happy out and my MacBook has a new lease on Life.:)
Lack of communication
On Saturday 24th September I ordered a precision tool kit through their website. As of today 5th of October I have not received the product.
There is an option to track the order on the confirmation email but the status of this never changes.
I emailed the supplier this morning and I am still waiting for a reply.
Order was fine, but for the ridiculous amount I paid for shipping, it should have arrived within the amount of time I was told it would (up to two days).
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Aug 14, 2023
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Phone number not given to FedEx
They constantly fail to give my phone number to FedEx, which means I need to contact them myself so it is possible to have the package delivered at all (no, there’s no buzzer in our building).
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Jul 30, 2023
Verified review
Better communication I didn't receive confirmation of my order or notice when it was being delivered which led to missed deliveries and time wasted waiting for my parcel
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Jul 21, 2023
Verified review
Excellent products but poor shipping.
iFixit products are top notch, I won't complain there.
On the other hand, the store did not send Fedex my phone number for contacting so I had to pick up my package myself from the local Fedex hub, after paying for express shipping and after 8 days of delays with no updates.
Only half of the order was sent. The support team reacted very politely and promised that the second half would be delivered later. However, this has not yet happened.
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Nov 30, 2022
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Product arrived with packaging broken - the contents were intact but this was disappointing as the package is a Christmas gift
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