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Reviews for Xmotorstore.com | Moto and minimoto spare parts
4.59
Excellent
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Aug 5, 2022
So far so good . Everything ordered arrives as described & the messenger quick response team is awesome .
Thanks Xmotorstore -
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the most relevant critical review
Jun 9, 2022
I got recommended by a friend and saw great reviews about this site so I ordered a set of pmt tires, clutch and 21 phbg. Was very disappointed, it took them two weeks to ship my order. I never even got my carburetor because they said delloroto materials are delayed. Yet it still said it was still in stock on the website. So they just sent my 2 items and gave me a refund on the carb. It shouldn’t take that long for an order to get shipped. Another disappointing part was. They did not update what I purchased on the paper attached to the package. So I ended up paying more taxes and duties(Vat). Very poor customer service
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Reviews for Xmotorstore.com | Moto and minimoto spare parts
Verified review
Jun 9, 2022
I got recommended by a friend and saw great reviews about this site so I ordered a set of pmt tires, clutch and 21 phbg. Was very disappointed, it took them two weeks to ship my order. I never even got my carburetor because they said delloroto materials are delayed. Yet it still said it was still in stock on the website. So they just sent my 2 items and gave me a refund on the carb. It shouldn’t take that long for an order to get shipped. Another disappointing part was. They did not update what I purchased on the paper attached to the package. So I ended up paying more taxes and duties(Vat). Very poor customer service
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Verified review
Jul 9, 2022
Yet again my order wasn’t complete. I thought by giving this site another chance they would improve. But it was worst than the first, I don’t understand why you have items in stock on your website when they aren’t. Then say it’s gone out of production and no supplies have arrived. I also got sent an item that’s damaged and defective. As you can see on the picture the pulley is bent. When you spin the pulley it’s suppose to spin straight not wobbly. Items should be inspected prior to shipping.
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