shop.mohd.it/en/Reviews

the upgate of the orfer by the online customer service Marilena

the price and the service, the update of the order

I paid USD320 extra to have a "in stock" item to be sent by air courier on their website (price quotation attached）, but the shop then contacted me via email saying that they offer me EUR150 refund to ship the item by sea immediately, which would take 30 days. I rejected and they told me the time to send the item by air would be 30 days as well and stop responding to me..so I think this is quite absurd to charge extra for air courier but the time it takes by a cheaper method (by sea) would be the same as the more expensive method (by air)

Delivery earlier than annonced, good information about the date of delivery.

Ottima esperienza di acquisto! Ampia scelta di articoli di design, spedizioni sempre veloci e gentilezza e disponibilità nel risolvere eventuali contrattempi! Non avrei potuto chiedere di più! Grazie

I have never received my order .

During the ordering process I asked a lot of questions, but they were always friendly and detailed to me.

The goods were super fast shipped

Je recommande ce site le service est excellent, nous avons eu affaire à Aleandra qui est une excellente vendeuse !!!

6 1/2 month waiting is not acceptable in particular when this could have been avoided in booking the table at the fabric , as I suggested since I was aware there were 80 table available ! Me needing to come and get the informations about the order neither. Never received as requested the contact of the manager. And another 10 days just for the shipping. The relation ship lady was very kind that on the positive note ! Price were in line with my expectations but not the delay !

Some minor part part of a lamp was broken when I received it. Thanks to great work with Silviani we got it sorted

In-stock item turned out to be not in stock. No attempt to proactively communicate this. Still waiting for the refund, too.

Ordered three items. Three of theme were immediately available, the third one would be available in three months. Got in touch with customer service, asking them to ship the items that were already available and telling them they could charge me the extra shipping costs for the remaining item. Customer service emailed me right away and they also offered to pay for the extra shipping costs. I received the items in less than three days (domestic shipping from Italy to Italy). I'm totally satisfied. MOHD has become my reference point for design-related e commerce.

Professionali e disponibili, top!

Nous avons fait plusieurs commandes, tout c'est à chaque fois très bien passé. En cas de délais nous recevons un mail de mise à jour de la commande. Le suivi est très clair. Le support est lui aussi très réactif pour un meuble nous avons eu besoin d'outils spécifique pour l'assembler, outils fournis par le support à leur frais.