I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review
Jun 20, 2022
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Verified review
Mar 2, 2022
Commande d’un luminaire à prix plus intéressant que sur d’autres enseignes, un peu d’attente pour la livraison, pas de notice pour le montage, luminaire qui ne fonctionnait pas une fois monté mais heureusement le service client a assuré un bon suivi et aider à la résolution du problème de façon efficace. Merci MOHD 👍🏼
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Mar 2, 2022
Gentilezza e disponibilità. Inoltre, velocità nel risolvere gli imprevisti
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Mar 1, 2022
Wonderful products that are difficult to get outside of Italy. Trustworthy and Responsive service, highly recommend! I dealt with Sylvia and she tirelessly helped me with the products that I wanted. So happy!!
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Mar 1, 2022
SO088980
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Feb 27, 2022
We ordered for the third time at MOHD and we are - again - completely satisfied: Large choice of furniture, lamps,... good prices and - very important in my opinion - excellent and always friendly communication concerning availability and delivery times. Thank you very much to Gianluca and Silvia and the MOHD team. Kind regards to Messina, Patrick
Friendly and fast answers to questions. Unfortunately the article I bought, was not available. The WEBsite was updated later on. Money was reimbursed immediately. Would try again to buy here - but ask for availability BEFORE the first * clicks * for buying done.
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Feb 21, 2022
Sito bene impostato, professionalità e competenza. Il prodotto è arrivato nei tempi e preventivamente tutte le info su quanto stava per avvenire: dalla fattura al monitoraggio della spedizione. Ottima assistenza .
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Feb 21, 2022
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Feb 21, 2022
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Feb 20, 2022
Servizio clienti professionale e molto competente. Esperienza assolutamente positiva
MOHD - Great service especially Valentina. Btw, I ordered from Singapore and all items arrived in good order except there were two defects on one of the dining chair and a standing lamp. However, the exchange process was very smooth and in a few month times, the replacement arrived in good conditions. Thks vm!
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Feb 9, 2022
Massima professionalità e competenza oggetti prestigiosi arrivati perfettamente in una lussuosa e ricercata confezione. Punto a favore al signor Roberto che ha curato la compravendita. Vivamente consigliati
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