shop.mohd.it/en/- Logo - reviews

shop.mohd.it/en/
Reviews:

145 reviews in the last 12 months1,351 total reviews  

4.90
Excellent

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Most relevant positive review

Apr 26, 2024
 Verified review
Items on the site are quality, original, and often sold at affordable prices. The shipping service is reliable and fully traceable. I was involved in a return service for item defectiveness not dependent on the Mohd store and the Mohd's custemer service have been responsive to the needs and have taken care to update me on the progress.

Most relevant negative review

Apr 3, 2024
 Verified review
Purtroppo devo dare solo tre stelle in quanto come da foto allegate, lo sgabello Aaron di La Palma è arrivato con un evidente difetto di verniciatura sul tavolino e un difetto del medesimo tipo ma più piccolo alla base. Avendo una certa dimestichezza con i lavori di bricolage sono riuscito a riverniciare le parti, dando una sorta di " goffratura" in linea col mio arredamento. Non ho provveduto a richiedere il cambio, visti i lunghi tempi di attesa ( più di due mesi) e avendo corretto molto bene il difetto. Perfetti gli oggettini ordinati assieme allo sgabello. Una nota di merito alla signora Marilena del client support che è stata gentilissima e disponibilissima in tutte le fasi di assistenza al cliente, motivando sempre i ritardi e proponendo alternative per i piccoli prodotti ordinati ed esauriti. Perfetto l' imballo di Mohd a cui avrei dato cinque stelle, solo un po' deluso da La Palma, per la non cometa attenzione al prodotto finito, considerando peraltro i costi. Un cordiale saluto.
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Reviews for shop.mohd.it/en/

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Latest first
May 9, 2024
 Verified review
Vorrei ringraziare personalmente la sig.na Marilena che si è prodigata per farmi sostituire più volte delle lampade difettose. Segno di grande professionalità e cortesia ormai sempre più una rarità
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May 9, 2024
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Mohd è sempre una garanzia: vasta scelta di prodotti, promo competitive, spedizioni accurate e veloci, ma soprattutto un servizio clienti preparato, presente e attento. Un ringraziamento particolare va a Tania, sempre disponibile e gentile. Consiglio a tutti!
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May 8, 2024
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L’operatrice che mi ha supportato nella risoluzione della problematica è stata molto efficiente e gentile.
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May 8, 2024
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Gentilezza elasticità professionalità
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May 2, 2024
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I love my lamps! Silvia was very helpful with my order.
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May 2, 2024
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It was such a good experience buying furniture and lightings from MOHD. Aleandra was carefully dealing with my order and all the items arrived at my new home nice and safely.
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Apr 26, 2024
 Verified review

original and quality items and great customer service.

Items on the site are quality, original, and often sold at affordable prices. The shipping service is reliable and fully traceable. I was involved in a return service for item defectiveness not dependent on the Mohd store and the Mohd's custemer service have been responsive to the needs and have taken care to update me on the progress.
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Apr 26, 2024
 Verified review
Great customer service. Thank you Silvia!
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Apr 25, 2024
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Molto cortesi e disponibili a risolvere le problematiche sorte con il trasporto e imputabili al vettore. Marilena veramente gentile e carina.
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Apr 24, 2024
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Excellent customer service

They handled a product change in a fast and easy way.
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Apr 22, 2024
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Great assistance

Tania was kind and efficient. Perfect
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Apr 21, 2024
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Great place to shop.

Great selection of beautiful items. Fantastic and friendly customer service. Thank you!!
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Apr 17, 2024
 Verified review

The support was very effective (but a little slow)

The support was very effective and Tania from customer service was very kind. The only negative aspect was that it took almost 1 month to get a solution to the issue. However in the end every thing was solved and I am fully satisfied.
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Apr 16, 2024
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Customer service +++ Very pleased with Customers service which replied in real time solving the issue
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Apr 15, 2024
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Problem nicely solved

We had an issue with a lamp we ordered. Silvia did a great job, she really helped us to solve the problem, in a very friendly way.
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Apr 12, 2024
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Melogranoblu Maat Suspension

The MOHD Team provided excellent customer service and I will absolutely order from them again. Silvia was amazing and extremely helpful and knowledgeable. The lights are the perfect complement to our home.
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Apr 11, 2024
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Professionalism
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Apr 11, 2024
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Spedizione puntuale e comunicazioni sempre eccellenti. Anche i problemi nel Post vendita, non imputabili allo shop, sono stati gestiti in maniera davvero efficiente
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Apr 9, 2024
 Verified review
MOHD customer service provided me good supports while I noticed that the item was damaged during international shippment. It’s highly appreciated that MOHD staffs helped manage the replaced process went through successfully.
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Apr 6, 2024
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Più che soddisfatta, avendo avuto un piccolo incidente di percorso con un articolo,la signora Marilena con tanta gentilezza e professionalità e riuscita a risolvere il problema nel miglior modo possibile. Fatto vari acquisti con qsto spettacolare negozio.articoli solo di qualità e design superiore.consigliatisdimo sia il negozio che l'assistenza. Grazie mohd
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