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certified since: 7/7/2014
updated on: 6/28/2022
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Reviews for shop.mohd.it/en/
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the most relevant positive review
7 months ago
I have been shopping at Mohd online for six months now. The products are fantastic with many brands and items in stock which I would have otherwise needed to wait many weeks for if I ordered them locally. Delivery to Melbourne Australia is reasonable, approx. 1 week from Italy via DHL each time. I recently needed to exchange a faulty item and the customer service team were super accommodating and responsive, resolving the issue in a timely manner. Thanks MOHD!!
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the most relevant critical review
8 days ago
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/
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Verified review
7 days ago
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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20 days ago
Ho ricevuto tutto in tempi celeri, purtroppo ho ricevuto un articolo arrivato lesionato, ma dopo diverse comunicazioni, grazie alla Signora Tania, tutto è stato risolto nel migliore dei modi.
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7 days ago
Item arrived damaged,was not packed sufficient.
Seller was really helpful with replacement.
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20 days ago
Professional customer support, received the item in perfect condition
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23 days ago
Great and efficient service, product quality is amazing
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24 days ago
Ottimo servizio spedizione e customer care
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12 days ago
Excellent service, thank you
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15 days ago
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8 days ago
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Yesterday
The item we ordered got lost by DHL. I received an official mail from DHL saying that the sender has to take care for the reimbursement through DHL. I contacted MOHD several times, but no reply at all. The quality of the products might be good (unable to rate this as I never received it) but customer service is a shame. I can only conlude that MOHD got the reimbursement from DHL but we never got the item we ordered
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Yesterday
Ich habe meine Bestellung vom 12.6. immer noch nicht erhalten! Ich habe bisher auch keine Versandbestätigung oder andere Nachrichten erhalten!!!! Der CH24- Stuhl ist bereits bezahlt!
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1 month ago
I highly recommend working with Silviana from Mohd. Even though my items were a little late, she was incredibly helpful and persistent with me throughout. Thank you Silviana for your excellent customer service!
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2 months ago
efficienza e precisione hanno contraddistinto il negozio e i suoi collaboratori, i quali, anche a distanza, ci hanno assistito come meglio non potevamo chiedere.
Consigliato a tutti senza il minimo dubbio.
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2 months ago
Sono in procinto del terzo acquisto da loro.
Azienda seria ed affidabile.
Prodotti conformi e di qualità, ottima assistenza pre e post vendita e consegne nei tempi. Assolutamente consigliata.
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2 months ago
Ottima assistenza clienti che mi ha permesso di sistemare ritardi del corriere. Servizio attento alle richieste del cliente, veloce e cortese. Ottima esperienza d’acquisto online
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2 months ago
Amazing client service
Helpful and prompt assistance. Excellent quality of the products. All in all a great shopping experience.
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2 months ago
Bought 3 items only 2 delivered. The team (thanks Francesce) solved the problem and sent me quickly the missing stool. Thanks
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1 month ago
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1 month ago
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1 month ago
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