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TrustmarkValid
certified since: Jul 7, 2014
updated on: May 30, 2023
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
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Reviews for shop.mohd.it/en/
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Jun 21, 2022
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review
Jun 20, 2022
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/
Verified review
Jul 20, 2022
6 1/2 month waiting is not acceptable in particular when this could have been avoided in booking the table at the fabric , as I suggested since I was aware there were 80 table available ! Me needing to come and get the informations about the order neither. Never received as requested the contact of the manager. And another 10 days just for the shipping. The relation ship lady was very kind that on the positive note ! Price were in line with my expectations but not the delay !
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Verified review
Oct 28, 2022
Acquisto lampada Luna+supporto Kosmos
Inizialmente la mia recensione non era positiva. Son stata molto sfortunata perchè ho avuto come contatti commerciali 2 persone inesperte. A seguito raffronto con la sig.ra Marilena, molto gentile e disponibile, le cose si sono chiarite. Infatti mi ha attivato il rimborso di 95€ pari alla differenza in più che mi era stata fatta pagare.
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