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shop.mohd.it/en/Reviews

: 1,189Excellent

4.58

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certified since: Jul 7, 2014
updated on: Jun 1, 2023
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
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certified since: Jul 7, 2014
updated on: Jun 1, 2023
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At shop.mohd.it/en/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for shop.mohd.it/en/

195 verified reviews in the last 12 months

1,189 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jun 21, 2022
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review


Jun 20, 2022
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks. Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date" Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/

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 Verified review
13 days ago
I prodotti e i prezzi sono sempre interessanti. I tempi di consegna sono variabili, ma il servizio clienti è sempre pronto, puntuale e gentile.
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 Verified review
Apr 22, 2023
We were happy with design service and color matching! Delivery times can be improved
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Feb 4, 2023
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Feb 2, 2023
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Feb 2, 2023
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Jan 12, 2023
The product took longer to arrive than advertised, but finally everything is correct. Thanks for your atention Mrs. Simona.
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 Verified review
Jun 15, 2022
J'ai particulièrement apprécié le sens commercial de Francesca, notre contact, qui nous a beaucoup accompagné pour régler une petite difficulté administrative liée à une difficulté de livraison. merci Francesca
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 Verified review
Oct 3, 2022
Item described as in stock and then once purchased, is required to be ordered, with no ETA. Called the hotline and was told to expect an email that never arrived. #issue now resolved
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 Verified review
Aug 27, 2022
Great price-value relation. Time until shipping was a bit longer than published, but hey where isn’t that the case nowadays? Package and shipping were good and i love the product.
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 Verified review
Jan 9, 2023
Article of inferior quality, was but the defect was remedied satisfactorily by a replacement delivery,
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 Verified review
Aug 14, 2022
All good beside what sometimes delivery time is much longer then its written
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Jul 27, 2022
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Dec 13, 2022
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Nov 27, 2022
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Sep 5, 2022
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Aug 26, 2022
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 Verified review
Jun 20, 2022
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks. Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date" Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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 Verified review
Jul 16, 2022
 
In-stock item turned out to be not in stock. No attempt to proactively communicate this. Still waiting for the refund, too.
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 Verified review
Aug 4, 2022
I paid USD320 extra to have a "in stock" item to be sent by air courier on their website (price quotation attached), but the shop then contacted me via email saying that they offer me EUR150 refund to ship the item by sea immediately, which would take 30 days. I rejected and they told me the time to send the item by air would be 30 days as well and stop responding to me..so I think this is quite absurd to charge extra for air courier but the time it takes by a cheaper method (by sea) would be the same as the more expensive method (by air)
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 Verified review
Jun 27, 2022
The item we ordered got lost by DHL. I received an official mail from DHL saying that the sender has to take care for the reimbursement through DHL. I contacted MOHD several times, but no reply at all. The quality of the products might be good (unable to rate this as I never received it) but customer service is a shame. I can only conlude that MOHD got the reimbursement from DHL but we never got the item we ordered
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