shop.mohd.it/en/- Logo - reviews

shop.mohd.it/en/
Reviews:

140 reviews in the last 12 months1,337 total reviews  

4.89
Excellent

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Most relevant positive review

Jul 19, 2023
 Verified review
I'd like to express how impressed I am with MOHD's customer care, and Simona, in particular. Simona provided a remarkable customer care! She solved my issue in no time. Simona was extremely professional and very friendly. Her directions were very clear and very easy to understand what I gad to provide to her to solve my problem. Overall, it was a great experience. And my replacement item came yesterday, and it is in excellent condition. Thank you, Simona!!!! And thank you, MOHD!

Most relevant negative review

Apr 3, 2024
 Verified review
Purtroppo devo dare solo tre stelle in quanto come da foto allegate, lo sgabello Aaron di La Palma è arrivato con un evidente difetto di verniciatura sul tavolino e un difetto del medesimo tipo ma più piccolo alla base. Avendo una certa dimestichezza con i lavori di bricolage sono riuscito a riverniciare le parti, dando una sorta di " goffratura" in linea col mio arredamento. Non ho provveduto a richiedere il cambio, visti i lunghi tempi di attesa ( più di due mesi) e avendo corretto molto bene il difetto. Perfetti gli oggettini ordinati assieme allo sgabello. Una nota di merito alla signora Marilena del client support che è stata gentilissima e disponibilissima in tutte le fasi di assistenza al cliente, motivando sempre i ritardi e proponendo alternative per i piccoli prodotti ordinati ed esauriti. Perfetto l' imballo di Mohd a cui avrei dato cinque stelle, solo un po' deluso da La Palma, per la non cometa attenzione al prodotto finito, considerando peraltro i costi. Un cordiale saluto.
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Reviews for shop.mohd.it/en/

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Aug 20, 2023
 Verified review

Excellent Customer Support

Although my shipment arrived broken, the team from MOHD was quick to reply to my emails to try and get a replacement sent within 2 weeks. I would really like to thank Tania for her great help and customer support! Thank you again.
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Dec 22, 2023
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Silvia has been of a great help. The table top of a table that I ordered arrived damaged. She made sure that a new table top would be delivered to me and this time well packaged to avoid any new damages.
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Oct 24, 2023
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Great Mohd support

Silvia was very helpful There was a problem with the shipping - two component parts were not included with the light from the suppliers but Silvia at Mohd sorted it out for us and was very responsive .
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Jul 13, 2023
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servizio clienti molto disponibile, gentili e professionali mi hanno sempre aggiornato sullo stato dell'ordine e hanno prontamente risposto e risolto un problema che si era creato a causa del corriere.
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Oct 26, 2023
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Great service and follow-up

I had issues with shipping fees and timeline, but Silvia and the MOHD team handled my concerns swiftly and professionally. I'd definitely shop there again, and have enjoyed their products!
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Oct 8, 2023
 Verified review
I bought a very nice chair for my father, a very important and touching gift. Aleandra was side by side for alla the time of the purchasing! I really recommend her and the company!
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Oct 30, 2023
 Verified review
Ho avuto un problema con un prodotto e Marilena in breve tempo ha risolto in maniera molto professionale. Mi hanno sostituito i prodotti, non ci credevo nemmeno io. Complimenti!
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Sep 8, 2023
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Une excellente expérience client!

Très bonne communication sur le suivi des commandes. Le service clients et après vente est très réactif et efficace. Je recommande et n’hésiterai pas à commander à nouveau
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AR
andrea r.
savigliano
Aug 23, 2023
 Verified review
Very professional. Even if we are in Summer holiday, the staff provided feedback quickly and they sent the goods in time. They have a lot of staff that you can buy.
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Jan 27, 2024
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Vitra Organic Chairs

Excellent communication from the client service, great price and the goods were delivered in perfect condition. I'm vary happy with Mohd and highly recommend them.
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Oct 26, 2023
 Verified review
Equipe qui répond très vite à toutes les demandes (devis, échantillons de tissus, réclamations). Site fiable avec un large choix d'objets et meubles design.
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Dec 6, 2023
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Tania, efficiente e cortese Mi ha risolto subito un problema relativo al corriere per l' indirizzo della consegna. Bravissima Tania Grazie OTTIMO LAVORO!!
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Feb 13, 2024
 Verified review
Marilena è stata perfetta. ha seguito interamente la mia spedizione nonostante ci sia stato un problema nel prodotto. gentile, precisa e professionale
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Jun 30, 2023
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Outstanding customer service and excellent prices! Had a problem with damaged shipment but Angelo handled it with speed, professionalism, and courtesy.
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Jan 3, 2024
 Verified review
Ottimo servizio! Mancava un pezzo nel set ordinato e, per non farmi ulteriormente attendere, mi inviano un nuovo set! Grazie!
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Jun 21, 2023
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Servizio clienti eccellente. Gentili e disponibili nelle risposte e nel trovare soluzioni a qualsiasi tipo di problema
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Nov 20, 2023
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Servizio al cliente pre vendita e post vendita eccezionale. Sempre presenti, cortesi e molto disponibili. Raccomando
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Jun 29, 2023
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We really liked our experience at MOHD. An amazing team helping you on every step. Absolutely recommended
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Nov 25, 2023
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Super Shop mit tollen Produkten zu fairen Preisen. Vor allem der Kundensupport ist auch wirklich toll!
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Jan 31, 2024
 Verified review
Marilena was caring and excellent at getting what I wanted, really easy and smooth process
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