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TrustmarkValid
certified since: Jul 7, 2014
updated on: Jun 9, 2023
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
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Reviews for shop.mohd.it/en/
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the most relevant positive review
Jun 21, 2022
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review
Jun 20, 2022
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/
Verified review
May 2, 2023
The customer service was excellent!
Thank you so much Alberto for your cordiality and professionality
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Verified review
Apr 20, 2023
Excellent products and service!
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Verified review
Apr 11, 2023
Very good customer service
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Verified review
Mar 14, 2023
I have made several purchases from Mohd and have always been satisfied.
During the last one, however, I had a problem with the assembly of a lamp; thanks to the support of the excellent customer service (and especially thanks to Tania), I sent it back and in the end my lamp was repaired and working.
Tania supported me every step of the way, I can only recommend her wholeheartedly.
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Verified review
Mar 19, 2023
For my new home I ordered most of the furniture from MOHD. It was an amazing experience. The service and price quality was excellent. Najeeb was so kind and helpful with sending me quotes and advising. I received all of the furniture within promissed delays and we are very much satisfied with the quality and beauty of the furniture.Thank you MOHD!
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Verified review
Mar 30, 2023
Ho dovuto chiedere assistenza a causa di un problema con la spedizione e sono stato molto soddisfatto dal servizio clienti! Sono intervenuti subito proponendomi una soluzione oltre che a venirmi incontro per velocizzare la sistemazione.
Consiglio vivamente questo online-shop!
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Verified review
Mar 28, 2023
Esperienza straordinaria, desideravo tanto un pezzo di design e con MOHD sono riuscita ad averlo ad un ottimo prezzo e velocemente!
Loro sono stati molto gentili, sempre presenti con innumerevoli mail e disponibili alle mie esigenze... Farò altri acquisti. Grazie!
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Mar 28, 2023
Ho acquistato 2 oggetti e se per il primo tutto è andato perfettamente , col secondo abbiamo avuto di ersi disguidi, ma proprio in quest’occasione ho avuto modo di apprezzare un ottimo servizio di customer care: precisi, puntuali nelle risposte e risolutivi.
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Verified review
Mar 28, 2023
Nonostante un piccolo problema su un acquisto vorrei congratularmi con Marilena per la disponibilità e la celerità nel risolvere il tutto nel minor tempo possibile. Super consigliato
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Mar 30, 2023
C'è stato un piccolo problema sulla consegna del prodotto scelto, hanno cercato di risolvere con competenza e grande gentilezza.
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Mar 16, 2023
Serious company with excellent products and excellent customer service. I will definitely repurchase other products.
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Mar 24, 2023
Everything went well, from costumer service until delivery. The chair is beautiful!
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Mar 13, 2023
Servizio clienti eccellente, disponibilità, efficienza e rapidità nelle risposte.
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Silvia has kindly helped me regarding my problem.
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Mar 15, 2023
molto cordiali ed efficienti
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Mar 11, 2023
Excellent customer service
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Mar 20, 2023
Great Customer Service!
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Verified review
Feb 14, 2023
I had asked for a quotation of a designer chair and got an immediate reply. Not only was the pricing very compatible, but since the company had stock the delivery time of usually 7 weeks was cut into 10 days.
It was easy to communicate with Najeeb and he also arranged ti best and fasted delivery from Italy to Germany.
I will not hesitate to buy from this company again and can highly recommend them.
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Verified review
Feb 12, 2023
Najeeb has been amazing getting our orders sorted as quick as possible and helping with additional requests. The tables that have arrived are stunning.
Looking forward to receiving our chairs from MOHD.
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Verified review
Mar 1, 2023
Fantastic items, reasonable prices, and excellent customer service (-I specifically worked with Milad to purchase lightning fixtures). Items are as described, arrived quickly and well packed.
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