I have been shopping at Mohd online for six months now. The products are fantastic with many brands and items in stock which I would have otherwise needed to wait many weeks for if I ordered them locally. Delivery to Melbourne Australia is reasonable, approx. 1 week from Italy via DHL each time. I recently needed to exchange a faulty item and the customer service team were super accommodating and responsive, resolving the issue in a timely manner. Thanks MOHD!!
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7 days ago
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
On November 8th I ordered two Kristina Dam curved side tables from Mohd Shop. The expected delivery was December 13th, so I took that day off. DHL attempted to deliver it earlier, but I was not home. When the delivery finally arrived on December 13th at 7:18 EST, only 1 table was delivered. I have emailed MOHD shop, sent a message through the website and this morning sent another message through f
In mid June I made three orders on items that were "In Stock for immediate delivery" but 2 weeks later had not received any confirmation. 5 weeks later after many emails to customer service i am told one of my orders has been sent, one is delayed until September and one until mid-2022. The sent item hasn't arrived and I am told "it is with our couriers and they can't be contacted". AVOID!!!
6 months ago
very poor communication, I have sent 2 emails 5 days ago with no response at all!!
5 months ago
The product I ordered was discontinued…. Waiting for my money back