TrustmarkValid
TrustmarkValid
certified since: Jul 7, 2014
updated on: Apr 1, 2023
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
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At shop.mohd.it/en/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more
Reviews for shop.mohd.it/en/
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Jun 21, 2022
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review
Jun 20, 2022
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/
Verified review
Jan 12, 2023
The product took longer to arrive than advertised, but finally everything is correct.
Thanks for your atention Mrs. Simona.
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Verified review
Jan 9, 2023
Article of inferior quality, was but the defect was remedied satisfactorily by a replacement delivery,
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Verified review
Dec 13, 2022
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Verified review
Dec 3, 2022
I orderd 4 coffee cups.
That’s how it was described:
KU Kaffeetasse - Set 4 Stück
SKU: 792958.
1 35,61 CHF
I expected to get 4 cups, but I received only one. I tried to get in contact with them, but no reaction!
What can I do? What can you do?
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Verified review
Dec 16, 2022
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Verified review
May 22, 2022
I ordered 2 Outdoor Dedon chairs because of short delivery time and price compare to the another companies. One week later I got a call that the delivery time would be much longer than expected. MOHD gave me a choice of a full refund or they would work on shortening the lead-time again. I appreciate their service and that they give me a choice
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Verified review
Jun 15, 2022
J'ai particulièrement apprécié le sens commercial de Francesca, notre contact, qui nous a beaucoup accompagné pour régler une petite difficulté administrative liée à une difficulté de livraison.
merci Francesca
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Verified review
Oct 3, 2022
Item described as in stock and then once purchased, is required to be ordered, with no ETA. Called the hotline and was told to expect an email that never arrived.
#issue now resolved
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Verified review
Aug 27, 2022
Great price-value relation.
Time until shipping was a bit longer than published, but hey where isn’t that the case nowadays?
Package and shipping were good and i love the product.
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Verified review
Apr 22, 2022
Nice TATO cover. It takes some time but article was delivered and looks very good.
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Aug 14, 2022
All good beside what sometimes delivery time is much longer then its written
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Jul 27, 2022
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Nov 27, 2022
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Sep 5, 2022
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Aug 26, 2022
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May 11, 2022
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Apr 20, 2022
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Verified review
Jul 8, 2022
Sehr sehr lange Wartezeit von über 4 Wochen, Kommunikation mit Verkäufer schwierig und eher Salamitaktik ohne Verbindlichkeit, erst nach Einschalten von TrusteShop (dort auch keine Reaktion) und dann PayPal wurde die Ware verschickt und ist jetzt endlich da. Ware ist gut.
Würde aber nicht nochmal dort bestellen. Nicht zuverlässig genug.
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