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certified since: Jul 7, 2014
updated on: Jun 10, 2023
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Reviews for shop.mohd.it/en/
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the most relevant positive review
Jun 21, 2022
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review
Jun 20, 2022
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/
Verified review
May 22, 2023
A crack was discovered in the large shade of our Louis Poulsen PH80 Floor Lamp. This item was purchased from MOHD in Italy. A brief description along with a few pictures of the defect were sent to MOHD Customer Service. Silvia at MOHD secured a warrantee replacement shade which was promptly sent to our home. Considering the world-wide logistics this whole process was Professional and Efficient! Thank You MOHD, Louis Poulsen…and a very special Thank You to Silvia.
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Verified review
May 19, 2023
I ordered a coffee table from MOHD. The process ordering internationally was smooth and easy. Unfortunately, a portion the coffee table arrived damaged but MOHD was helpful about getting the replacement sent, which arrived safely. The customer service team is very responsive.
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May 18, 2023
I purchased Fermob terrace furniture for our holiday home in Sicily from MOHD in Messina. MOHD has excellent service, they are always available for any questions by email and phone. They deliver promptly and they are super polite.
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May 26, 2023
We ordered a Vitra table. Everything worked out perfectly. The communication was very good and helpful. The table arrived safely packed and in perfect condition. We would order something from MOHD again at any time!
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Verified review
2 days ago
Excellent contact commercial avec les differentes personnes avec qui nous avons été en relation. Meubles livrés parfaitement emballés en Corse.
Nous sommes pleinement satisfaits
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May 24, 2023
We have ordered a table and a little screw was missing. The team of Mohd have been very kind and helpful to get the piece. We are very satisfied with their service.
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May 17, 2023
Thank you for your Quick answer to my mail and you took good care of my problem by sending me quickly a new flute of champagne which was broken during delivery!
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May 19, 2023
I prodotti e i prezzi sono sempre interessanti. I tempi di consegna sono variabili, ma il servizio clienti è sempre pronto, puntuale e gentile.
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May 11, 2023
The customer service, in my case Silvia, was very responsive and understanding. I could not ask for better
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10 days ago
Servizio du qualità
Alberto e stato molto gentile;
Sono contentissimo e comprerò ancora da MOHD
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May 24, 2023
Cortesia, professionalità e rispetto dei tempi indicati.
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May 15, 2023
Superb customer management
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May 24, 2023
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Apr 21, 2023
Molto soddisfatto del divano ordinato, e' arrivato e consegnato nei tempi previsti.
La qualita' e buona e il prezzo giusto.
Tutto il personale e' stato cortese e professionale , ma in particolar modo Angela che mi ha seguito fin dal primo momento dell'acquisto fino alla spedizione.
Sempre puntuale nel rispondermi.
Grazie e sicuramente se avro' bisogno di qualche nuovo articolo mi rivolgero' a voi.
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Verified review
Apr 27, 2023
Ho acquistato una libreria Kriptonite su questo sito, non ho avuto nessun problema, anzi sono stati loro a risolverli brillantemente visto che due delle mensole avevano dei difetti di verniciatura, si sono prodigati subito per risolvere facendole sostiuire dall'azienda produttrice. Ho interagito con una loro operatrice (Marilena) che è stata sempre gentilissima e risolutiva.
Consigliato
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Apr 14, 2023
I bought a gorgeous SMEG toaster. Unfortunately, even with an adaptor, the voltage issue (US/Europe) caused me to return toaster. The service from MOHD was incredible. Silvie was responsive and so helpful. She arranged for DHL to pick up package from my house. I didn't have to do a thing. Very impressed!
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High quality Artemide lamp as ordered. Best price! Very good and nice contact despite > 2.000 km distance. A damaged lamp base was therefore not a problem. It was quickly exchanged. Purchase recommendation for this online shop.
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Apr 22, 2023
Mohd offre una vastissima scelta tra i migliori marchi di design e presenta tutte le novità del mercato. Inoltre il Servizio Clienti è sempre molto disponibile e gentile.
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Verified review
Recommend shopping with it. We weren't sure initially but the communication is clear on the timing and then delivery was perfect.
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Apr 19, 2023
Très bon conseiller, très efficace et professionnel !
Je recommande MOHD et Aleandra!
Merci pour tout et à très bientot
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