TrustmarkValid
TrustmarkValid
certified since: Jul 7, 2014
updated on: Mar 25, 2023
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At shop.mohd.it/en/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more
Reviews for shop.mohd.it/en/
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Jun 21, 2022
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
Read more
the most relevant critical review
Jun 20, 2022
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
Read more
Reviews for shop.mohd.it/en/
Verified review
May 11, 2022
efficienza e precisione hanno contraddistinto il negozio e i suoi collaboratori, i quali, anche a distanza, ci hanno assistito come meglio non potevamo chiedere.
Consigliato a tutti senza il minimo dubbio.
Report review
Verified review
Nov 2, 2022
I am so happy with my memphis table. Customer service was super responsive and friendly. If ever I have a need for any items, I'll be back to this shop. The item was delivered safely and well packed. 👍👍👍
Report review
Verified review
Jul 27, 2022
Ottima esperienza di acquisto! Ampia scelta di articoli di design, spedizioni sempre veloci e gentilezza e disponibilità nel risolvere eventuali contrattempi! Non avrei potuto chiedere di più! Grazie
Report review
Verified review
Aug 30, 2022
J'ai commandé de France, j'ai pu converser via WhatsApp avec Dario et Francesca qui ont été hyper disponibles, agréables et professionnels.
Mobilier au top du top.
Je recommande vivement ce site :)
Report review
Verified review
May 9, 2022
Sono in procinto del terzo acquisto da loro.
Azienda seria ed affidabile.
Prodotti conformi e di qualità, ottima assistenza pre e post vendita e consegne nei tempi. Assolutamente consigliata.
Report review
Verified review
Nov 23, 2022
Servizio clienti, al momento, di livello superiore. Ho avuto un problema con dei seggioloni Kartell e la mia referente Mohd (signora Marilena) si sta facendo in 4 per risolvere il problema. 🔝
Report review
Verified review
Nov 4, 2022
Ordered beautiful lamps and they arrived to US, well packaged, in perfect condition. Customer service was great--even allowed me a sale price that occurred shortly after my initial order.
Report review
Verified review
Oct 3, 2022
Item described as in stock and then once purchased, is required to be ordered, with no ETA. Called the hotline and was told to expect an email that never arrived.
#issue now resolved
Report review
Verified review
Sep 30, 2022
Good supply of products, availability and great prices also. Communication has always been excellent with very quick responding and fixing any issues (which are few and far between)
Report review
Verified review
Aug 27, 2022
Great price-value relation.
Time until shipping was a bit longer than published, but hey where isn’t that the case nowadays?
Package and shipping were good and i love the product.
Report review
Verified review
May 13, 2022
Ottima assistenza clienti che mi ha permesso di sistemare ritardi del corriere. Servizio attento alle richieste del cliente, veloce e cortese. Ottima esperienza d’acquisto online
Report review
Verified review
Nov 10, 2022
I recieved my order in good condition and the products were excellent. I had a problem with my order, but the customer service handled it successfully within the same day.
Report review
Verified review
Oct 18, 2022
Fabulous experience with Mohd. Aleandra looked after my order from beginning to end, always responding quickly to queries and questions. A very easy company to work with.
Report review
Verified review
Nov 23, 2022
I have placed several orders over the years and every time i'm very pleased with MOHD's work! Special thanks also to Najeeb for his patience and attention! Thank you!
Report review
Verified review
Oct 9, 2022
Ho avuto un problema di colore, ma l'assistente Marilena, molto disponibile, ha risolto il problema e mi ha aiutato in tutte le mie domande. Consiglio questo sito.
Report review
Verified review
Aug 19, 2022
Almost all Italian brand covered and good price offered. The customer service Roberta is patient and nice to talk. I would recommend to my friends here.
Report review
Verified review
Jul 1, 2022
MOHD.IT are not only the coolest kids in the block, they have the customer service down pat. Have been using this company for years. Never disappointed.
Report review
Verified review
Mar 30, 2022
Accueil chaleureux. Equipe à l'écoute et disponible rapidement.
Produit reçu avec 2 jours d'avance !!
Je recommande Modh vivement !!
Grazie mille !!
Report review
Verified review
Nov 13, 2022
Ho ordinato un articolo per errore, annullare l’ordine è stato facile con una telefonata ed una mail, il servizio clienti è efficiente e rapido.
Report review
Verified review
Sep 3, 2022
Smooth and professional experience!
Marilena was very helpful, clear and very service oriented.
It was a great pleasure to deal with her and Mohd
Report review