shop.mohd.it/en/- Logo - reviews

shop.mohd.it/en/
Reviews:

140 reviews in the last 12 months1,337 total reviews  

4.89
Excellent

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Most relevant positive review

Jul 19, 2023
 Verified review
I'd like to express how impressed I am with MOHD's customer care, and Simona, in particular. Simona provided a remarkable customer care! She solved my issue in no time. Simona was extremely professional and very friendly. Her directions were very clear and very easy to understand what I gad to provide to her to solve my problem. Overall, it was a great experience. And my replacement item came yesterday, and it is in excellent condition. Thank you, Simona!!!! And thank you, MOHD!

Most relevant negative review

Apr 3, 2024
 Verified review
Purtroppo devo dare solo tre stelle in quanto come da foto allegate, lo sgabello Aaron di La Palma è arrivato con un evidente difetto di verniciatura sul tavolino e un difetto del medesimo tipo ma più piccolo alla base. Avendo una certa dimestichezza con i lavori di bricolage sono riuscito a riverniciare le parti, dando una sorta di " goffratura" in linea col mio arredamento. Non ho provveduto a richiedere il cambio, visti i lunghi tempi di attesa ( più di due mesi) e avendo corretto molto bene il difetto. Perfetti gli oggettini ordinati assieme allo sgabello. Una nota di merito alla signora Marilena del client support che è stata gentilissima e disponibilissima in tutte le fasi di assistenza al cliente, motivando sempre i ritardi e proponendo alternative per i piccoli prodotti ordinati ed esauriti. Perfetto l' imballo di Mohd a cui avrei dato cinque stelle, solo un po' deluso da La Palma, per la non cometa attenzione al prodotto finito, considerando peraltro i costi. Un cordiale saluto.
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Reviews for shop.mohd.it/en/

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Dec 6, 2023
 Verified review
Tania, efficiente e cortese Mi ha risolto subito un problema relativo al corriere per l' indirizzo della consegna. Bravissima Tania Grazie OTTIMO LAVORO!!
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Feb 13, 2024
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Marilena è stata perfetta. ha seguito interamente la mia spedizione nonostante ci sia stato un problema nel prodotto. gentile, precisa e professionale
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Jun 30, 2023
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Outstanding customer service and excellent prices! Had a problem with damaged shipment but Angelo handled it with speed, professionalism, and courtesy.
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Jan 3, 2024
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Ottimo servizio! Mancava un pezzo nel set ordinato e, per non farmi ulteriormente attendere, mi inviano un nuovo set! Grazie!
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Jun 21, 2023
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Servizio clienti eccellente. Gentili e disponibili nelle risposte e nel trovare soluzioni a qualsiasi tipo di problema
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Nov 20, 2023
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Servizio al cliente pre vendita e post vendita eccezionale. Sempre presenti, cortesi e molto disponibili. Raccomando
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Jun 29, 2023
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We really liked our experience at MOHD. An amazing team helping you on every step. Absolutely recommended
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Nov 25, 2023
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Super Shop mit tollen Produkten zu fairen Preisen. Vor allem der Kundensupport ist auch wirklich toll!
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Jan 31, 2024
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Marilena was caring and excellent at getting what I wanted, really easy and smooth process
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Dec 21, 2023
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best customer service

very nice, listening and addressing every concern or problme, best customer service ever
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Jan 3, 2024
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Very helpful customer care. Marilena has helped me a lot throughout a post sale issue
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Feb 13, 2024
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Amazing service, excellent quality and products! Very keen to purchase soon again.
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Jan 31, 2024
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Professionale

Molto gentile la signora Marilena Professionale e risolutiva Per me eccellente
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Oct 18, 2023
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Gentilissima la persona dell’assistenza, velocissima nel risolvere il problema
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May 20, 2024
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The team at MOHD is incredibly responsive and the product selection is great!
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Nov 13, 2023
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Great

We had a great experience. Great Service and very kind and supportive staff.
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Dec 14, 2023
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Good assistance, in particular Antonella R. Very very kind and helpful.
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Dec 15, 2023
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Ottimo servizio clienti, un ringraziamento in particolare a Marilena.
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Jan 15, 2024
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excelent products and good customer service when needed!
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Feb 17, 2024
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Marilena was very helpful and kind! I’ll shop again!
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