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shop.mohd.it/en/Reviews

: 1,096Excellent

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certified since: Jul 7, 2014
updated on: Nov 28, 2022
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certified since: Jul 7, 2014
updated on: Nov 28, 2022
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At shop.mohd.it/en/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for shop.mohd.it/en/

182 verified reviews in the last 12 months

1,096 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jun 21, 2022
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review


Jun 20, 2022
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks. Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date" Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/

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(145)
 Verified review
Sep 1, 2022
Qualità e professionalità fuori dal comune.
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Sep 19, 2022
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Sep 10, 2022
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Aug 9, 2022
Ho ricevuto un prodotto che evidentemente si è rotto durante il trasporto, dopo la mia segnalazione sono stata contattata immediatamente, (Sig.ra Marilena) ha gestito tutto in maniera davvero rapida riuscendo ad ottenere una cosegna da parte del fornitore anticipata di quasi un mese, non posso che ringraziare della cortesia della disponibilità e della professionalità con cui è stato gestito il mio ordine!
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 Verified review
Aug 26, 2022
An item was damaged in transit. I received a complete refund THE NEXT DAY! Unbelievable service, excellent communication and gracious, professional people with whom to work. I would order again with no hesitation. Gold standard business people. AAAAAA+
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 Verified review
Aug 19, 2022
Almost all Italian brand covered and good price offered. The customer service Roberta is patient and nice to talk. I would recommend to my friends here.
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Aug 16, 2022
Rapid delivery from Italy, excellent tracking and communications in route
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 Verified review
Aug 4, 2022
the upgate of the orfer by the online customer service Marilena
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 Verified review
Aug 16, 2022
Very good experience in shopping. Outstanding Customer Care.
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 Verified review
Aug 4, 2022
the price and the service, the update of the order
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 Verified review
Aug 22, 2022
Top ⭐⭐⭐⭐⭐ Service ⭐⭐⭐⭐⭐
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Aug 18, 2022
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Jun 21, 2022
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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 Verified review
Jul 14, 2022
Ordered three items. Three of theme were immediately available, the third one would be available in three months. Got in touch with customer service, asking them to ship the items that were already available and telling them they could charge me the extra shipping costs for the remaining item. Customer service emailed me right away and they also offered to pay for the extra shipping costs. I received the items in less than three days (domestic shipping from Italy to Italy). I'm totally satisfied. MOHD has become my reference point for design-related e commerce.
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 Verified review
Dec 21, 2021
I have been shopping at Mohd online for six months now. The products are fantastic with many brands and items in stock which I would have otherwise needed to wait many weeks for if I ordered them locally. Delivery to Melbourne Australia is reasonable, approx. 1 week from Italy via DHL each time. I recently needed to exchange a faulty item and the customer service team were super accommodating and responsive, resolving the issue in a timely manner. Thanks MOHD!!
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 Verified review
Jul 8, 2022
This was our second purchase from Mohd. They have an outstanding selection of really unique design pieces at very competitive prices. However, most importantly, they have a great customer service - they are extremely knowledgeable and are available to provide a consultation, are very patient to respond to all questions, as well as to immediately follow up if something goes wrong during shipment. Sylvia is truly exceptional, a true pleasure to work with.
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 Verified review
Apr 27, 2022
Je recommande le site Mohd en particulier Franscesca qui m'a fait un prix sur le meuble. Lorsque j'ai reçu le meuble en parfait état le fabricant a omis d'envoyer une pièce et je me suis retournée auprès de Francesca qui à toute suite fait le nécessaire pour que je reçois au plus vite la pièce qui manquer, malgré l'approvisionnement des matières premières. Un grand merci à Francesca par son sérieux et surtout à son professionnalisme. Nadine (France)
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 Verified review
May 28, 2022
I purchased a < Fritz Hansen - Ikebana Vase Long > Upon arrival the metal studs were broken. I wrote to the seller and sending pictures. Their response was prompt and the service was professional. I was initially doubting the potential response and how they would replace or refund the funds. They immediately sent the same item without hassle Great service and communication. I would purchase from them again!!!!!
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 Verified review
Jun 30, 2022
The client service was particularly efficient. I had the chance to deal with Tania and she was very helpful and kind. Maybe something to be done is to work on the delivery timing….sometimes it takes longer than expected.
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 Verified review
Jun 8, 2022
Ho ricevuto tutto in tempi celeri, purtroppo ho ricevuto un articolo arrivato lesionato, ma dopo diverse comunicazioni, grazie alla Signora Tania, tutto è stato risolto nel migliore dei modi.
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