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updated on: 7/5/2022
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Reviews for shop.mohd.it/en/
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the most relevant positive review
7 months ago
I have been shopping at Mohd online for six months now. The products are fantastic with many brands and items in stock which I would have otherwise needed to wait many weeks for if I ordered them locally. Delivery to Melbourne Australia is reasonable, approx. 1 week from Italy via DHL each time. I recently needed to exchange a faulty item and the customer service team were super accommodating and responsive, resolving the issue in a timely manner. Thanks MOHD!!
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the most relevant critical review
16 days ago
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/
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Verified review
15 days ago
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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6 days ago
The client service was particularly efficient. I had the chance to deal with Tania and she was very helpful and kind.
Maybe something to be done is to work on the delivery timing….sometimes it takes longer than expected.
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21 days ago
J'ai particulièrement apprécié le sens commercial de Francesca, notre contact, qui nous a beaucoup accompagné pour régler une petite difficulté administrative liée à une difficulté de livraison.
merci Francesca
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Verified review
1 month ago
Ho ricevuto tutto in tempi celeri, purtroppo ho ricevuto un articolo arrivato lesionato, ma dopo diverse comunicazioni, grazie alla Signora Tania, tutto è stato risolto nel migliore dei modi.
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5 days ago
MOHD.IT are not only the coolest kids in the block, they have the customer service down pat. Have been using this company for years. Never disappointed.
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5 days ago
Very good customer service. My purchase arrived damaged and it was immediately replaced.
Thank you very much.
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5 days ago
Amazing!! Awesome and professional people. Fast replies and kindness have been very appreciate
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15 days ago
Item arrived damaged,was not packed sufficient.
Seller was really helpful with replacement.
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1 month ago
Professional customer support, received the item in perfect condition
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1 month ago
Great and efficient service, product quality is amazing
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20 days ago
Excellent service, thank you
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22 days ago
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1 month ago
I purchased a < Fritz Hansen - Ikebana Vase Long > Upon arrival the metal studs were broken. I wrote to the seller and sending pictures. Their response was prompt and the service was professional. I was initially doubting the potential response and how they would replace or refund the funds. They immediately sent the same item without hassle Great service and communication. I would purchase from them again!!!!!
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1 month ago
I ordered 2 Outdoor Dedon chairs because of short delivery time and price compare to the another companies. One week later I got a call that the delivery time would be much longer than expected. MOHD gave me a choice of a full refund or they would work on shortening the lead-time again. I appreciate their service and that they give me a choice
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2 months ago
Amazing client service
Helpful and prompt assistance. Excellent quality of the products. All in all a great shopping experience.
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2 months ago
I highly recommend working with Silviana from Mohd. Even though my items were a little late, she was incredibly helpful and persistent with me throughout. Thank you Silviana for your excellent customer service!
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2 months ago
efficienza e precisione hanno contraddistinto il negozio e i suoi collaboratori, i quali, anche a distanza, ci hanno assistito come meglio non potevamo chiedere.
Consigliato a tutti senza il minimo dubbio.
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Verified review
2 months ago
Sono in procinto del terzo acquisto da loro.
Azienda seria ed affidabile.
Prodotti conformi e di qualità, ottima assistenza pre e post vendita e consegne nei tempi. Assolutamente consigliata.
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2 months ago
Ottima assistenza clienti che mi ha permesso di sistemare ritardi del corriere. Servizio attento alle richieste del cliente, veloce e cortese. Ottima esperienza d’acquisto online
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1 month ago
Ottimo servizio spedizione e customer care
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