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shop.mohd.it/en/Reviews

: 1,036Excellent

4.60

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certified since: 7/7/2014
updated on: 8/17/2022
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certified since: 7/7/2014
updated on: 8/17/2022
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At shop.mohd.it/en/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for shop.mohd.it/en/

155 verified reviews in the last 12 months

1,036 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


2 months ago
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review


2 months ago
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks. Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date" Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/

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(129)
(13)
 Verified review
9 months ago
We purchased few months ago a lamp shade from Paola Navone and we experienced few problems regarding the color of the product. The after sale service was really reactive and efficient and did is best to solve the problem. If you experience any problem you will always have someone to support you, this notion is lacking nowadays so thank you Modh for that!
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 Verified review
9 months ago
Just a quick note to thank you so much for the lovely Durame Breathe cabinet that you organised to be manufactured and delivered to our home in London. It is absolutely perfect and fits our home beautifully. It arrived in amazing condition as well. We are so very happy with it. We will most definitely use MOHD again for future purchases. Thanks again
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 Verified review
6 months ago
We ordered for the third time at MOHD and we are - again - completely satisfied: Large choice of furniture, lamps,... good prices and - very important in my opinion - excellent and always friendly communication concerning availability and delivery times. Thank you very much to Gianluca and Silvia and the MOHD team. Kind regards to Messina, Patrick
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 Verified review
7 months ago
I found what I was looking for and the price was too good to be true, about 1/4 the price charged by everyone else. I hesitated, usually if it's too good to be true, it's not real. But it was...fantastic experience. Customer service was quick to answer my question, my purchase shipped quickly, and I got exactly what I was expecting.
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 Verified review
1 year ago 
A lot of choice. Nice luxurious materiel. Very long delivery time but there's not a big problem. Excellent customer service, especially Angelo who has found a solution for my problem iwithout delay. He's highly responsive !! I never saw a customer service so effective Thank you very much !! Go to MOHD with all trust !!
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 Verified review
5 months ago
Unfortunately the Artemide lamp was damaged when delivered to me. Although I had omitted to keep the packaging material (so that mohd would have been enabled to ascertain the cause of the damage), Silviana from mohd customer service made sure thai I will be sent a new lamp. Very customer-centric approach - many thanks!!
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 Verified review
6 months ago
Commande d’un luminaire à prix plus intéressant que sur d’autres enseignes, un peu d’attente pour la livraison, pas de notice pour le montage, luminaire qui ne fonctionnait pas une fois monté mais heureusement le service client a assuré un bon suivi et aider à la résolution du problème de façon efficace. Merci MOHD 👍🏼
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 Verified review
1 year ago 
Sono entusiasta dell'acquisto fatto, la professionalità la trasparenza e la rapidità nella spedizione fanno di questo sito di e-commerce un'eccellente piattaforma per i vostri acquisti in piena tranquillità. Ho acquistato un orologio di design Solari Udine (dator 60). Grazie ancora, un piacere fare acquisti da voi!
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1 year ago 
Sono entusiasta dell'acquisto fatto, la professionalità la trasparenza e la rapidità nella spedizione fanno di questo sito di e-commerce un'eccellente piattaforma per i vostri acquisti in piena tranquillità. Ho acquistato un orologio di design Solari Udine (dator 60). Grazie ancora, un piacere fare acquisti da voi!
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 Verified review
10 months ago 
Huge variaty of products, you can find almost everything. Customer service at its best! They were available via email to contact them at anytime. And even when everything was going wrong (part of our shipment was lost) they found the solution and keeped us satisfied. Special thanks to Silvia for all her efforts.
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 Verified review
7 months ago
MOHD - Great service especially Valentina. Btw, I ordered from Singapore and all items arrived in good order except there were two defects on one of the dining chair and a standing lamp. However, the exchange process was very smooth and in a few month times, the replacement arrived in good conditions. Thks vm!
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 Verified review
1 year ago
Thanks Valentina for all your help, for ordering the sofa in a custom colour not available on the website, for organising shipping to Australia in the middle of a pandemic, and for answering my 1000 questions. Sure the lead times are a little long, but they always are with high end furniture...
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 Verified review
6 months ago 
Friendly and fast answers to questions. Unfortunately the article I bought, was not available. The WEBsite was updated later on. Money was reimbursed immediately. Would try again to buy here - but ask for availability BEFORE the first * clicks * for buying done.
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 Verified review
1 year ago
I was a bit worried to purchase such an expensive set of items online, but everything went very smoothly. My customer support person, Silvia, was very responsive and lovely through the whole process. The items were well delivered and I'm very happy with the outcome.
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 Verified review
7 months ago
I like the prices and variety of products and they are very trustworthy. I have been shopping for years. I do not like the fact that they are very slow to reply to e-mails and sometimes they do not reply at all. This will not provide comfort to first time clients
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 Verified review
11 months ago
Extremely happy with armchair ordered! A very big thank you to Mohd team, amazing service, always providing quick responses and supporting throughout the process. Highly recommend for great service and fantastic prices on designer furniture!
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 Verified review
5 months ago
Excellent and professional service. Francesca was very attentive to my questions and helped me receive an excellent clock with all the required equipment to mount it. I was very happy and would definitely buy from MOHD again. Thank you!
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 Verified review
6 months ago
Ottima esperienza. Ho trovato il servizio clienti eccezionale, Roberto è stato puntuale e gentilissimo. Il tavolino acquistato è arrivato nei tempi previsti ed in un ottimo imballo. Sono molto contento del mio acquisto!
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 Verified review
6 months ago
Sito bene impostato, professionalità e competenza. Il prodotto è arrivato nei tempi e preventivamente tutte le info su quanto stava per avvenire: dalla fattura al monitoraggio della spedizione. Ottima assistenza .
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 Verified review
6 months ago
Wonderful products that are difficult to get outside of Italy. Trustworthy and Responsive service, highly recommend! I dealt with Sylvia and she tirelessly helped me with the products that I wanted. So happy!!
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